Stranded Hair Extensions Reviews 

170
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Very pleasantly surprised with the quality of the Stranded Mini Messy Bun. It was pure fluke that I ordered from the company as my hair is salt and pepper grey but also with some blonde. I asked Chat... See more

Rated 5 out of 5 stars

Been looking at clip in ponytail for ages and decided to get one i sent of for colourmatch and had a reply for white lily so I ordered it and absolutely luv it great match and I wear it a lot fab quic... See more

Rated 1 out of 5 stars

I've ordered some colour samples and the company has literally spammed me with emails, after I did NOT consent to marketing emails! 5 separate emails arrived in the 15 minutes after I ordered. This h... See more

Company replied

Rated 5 out of 5 stars

The team at stranded hair group were so helpful as always! Being a serial hair colour changer, I flick between dark and blonde! The hardest part is I live in Australia, making it hard to decide on an... See more

Company details

  1. Hair Extensions Supplier
  2. Beauty Product Supplier
  3. Hair Product Store
  4. Wig Shop

Written by the company

Stranded Hair Group is a leading supplier of premium-quality hair extensions, providing a wide range of clip-ins, ponytails, and buns crafted from human and synthetic hair. We’re passionate about helping customers achieve their desired hair transformations with products known for their comfort, longevity, and natural look. Our collection offers a perfect match for any style, colour, or occasion, from everyday elegance to show-stopping glam. With a commitment to excellent customer service, easy returns, and fast shipping, Stranded Hair Group makes it easy to find your perfect hair solution. Discover more and redefine your hair journey with us today!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

170 reviews

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4.4

All reviews

(170)

16 reviews in the last 12 months

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Rated 2 out of 5 stars

Very poor match to my hair colour even…

Very poor match to my hair colour even though I ordered the one you suggested

July 23, 2023
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Reply from Stranded Hair Extensions

Hi Jackie, I'm sorry the shade match was not correct on this occasion. Please feel free to return or exchange the product. If you'd like further assistance on a shade match please send more photos to hello@strandedhairgroup.com we'd be happy to help. Thanks Emma xx

Rated 5 out of 5 stars

New wand ponytail

I would definitely recommend these clip in wand curly ponytails . I’ve had lots of compliments. And there comfortable to wear will be ordering more .

July 24, 2023
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Rated 1 out of 5 stars

Painful to wear

May 21, 2023
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Reply from Stranded Hair Extensions

Hi Lena, I'm sorry you found the Long Straight Ponytail uncomfortable. You could try using the drawstring attachment method that can be used with this ponytail, you may find this more comfortable as it does not require the bulldog clip. We also have lighter ponytails which could also be more suitable for you. Please use our free returns service if you are not satisfied with the product for a full refund. Thanks, Emma xx

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Rated 5 out of 5 stars

I had chosen the wrong hair colour

I had chosen the wrong hair colour, when I purchased my Two curly Scrunchies. I emailed customer service they dealt with my mistake straight away, I was very pleased with the service l received. The replacement was delivered back to me in a few days Once again thank you so very much.

May 21, 2023
Rated 5 out of 5 stars

Perfect Match

Messy Bun was a perfect match.
Arrived on time.
Looked fantastic on the day.
Great quality.Could not tell that this was a hair piece.
Impressive customer service follow up in relation to a second purchase that I made which I had to return.
This is how to run a company.

May 21, 2023
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Rated 5 out of 5 stars

Really happy with the quality

Really happy with the quality, hairs soft and a beautiful colour match. Really easy to use will be trying some more styles soon as I love how thick they are

March 21, 2023
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Rated 5 out of 5 stars

I have ordered many items from stranded…

I have ordered many items from stranded and i have found you to be very helpful in finding the right colour, the samples are an excellent idea. Thank-you for your easy return system and exchanges postage free of charge with very quick delivery.The mum bun i ordered was the perfect colour i would love you to stock a shorter version perhaps a 12`` and less volume as it`s very heavy but it`s excellent quality keep up the good work.

March 20, 2023

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