Stranded Hair Extensions Reviews 

170
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Very pleasantly surprised with the quality of the Stranded Mini Messy Bun. It was pure fluke that I ordered from the company as my hair is salt and pepper grey but also with some blonde. I asked Chat... See more

Rated 5 out of 5 stars

Been looking at clip in ponytail for ages and decided to get one i sent of for colourmatch and had a reply for white lily so I ordered it and absolutely luv it great match and I wear it a lot fab quic... See more

Rated 1 out of 5 stars

I've ordered some colour samples and the company has literally spammed me with emails, after I did NOT consent to marketing emails! 5 separate emails arrived in the 15 minutes after I ordered. This h... See more

Company replied

Rated 5 out of 5 stars

The team at stranded hair group were so helpful as always! Being a serial hair colour changer, I flick between dark and blonde! The hardest part is I live in Australia, making it hard to decide on an... See more

Company details

  1. Hair Extensions Supplier
  2. Beauty Product Supplier
  3. Hair Product Store
  4. Wig Shop

Written by the company

Stranded Hair Group is a leading supplier of premium-quality hair extensions, providing a wide range of clip-ins, ponytails, and buns crafted from human and synthetic hair. We’re passionate about helping customers achieve their desired hair transformations with products known for their comfort, longevity, and natural look. Our collection offers a perfect match for any style, colour, or occasion, from everyday elegance to show-stopping glam. With a commitment to excellent customer service, easy returns, and fast shipping, Stranded Hair Group makes it easy to find your perfect hair solution. Discover more and redefine your hair journey with us today!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

170 reviews

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4.4

All reviews

(170)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered the flicky one piece

I ordered the flicky one piece. This arrived the next day and the colour match was perfect. One of the clips was broken, so I messaged the company who responded very quickly and friendly. They replaced the piece for me free of charge and were very helpful. I highly recommend to anyone!

June 4, 2021
Unprompted review
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Rated 5 out of 5 stars

Simple, quick and very effective

I can’t believe how inexpensive these hair pieces are but look so real and make you feel like a million dollars. They are so easy to put in and they stay firmly fixed all day.
I have had huge compliments every day when wearing mine, I have very fine hair and this makes me feel very feminine and younger when wearing it.
I would recommend to everyone to try what have you got to loose?

April 30, 2021
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Rated 2 out of 5 stars

Bad unmatched colours

Did a photo so they could match me, totally wrong colour, purchased another colour but again totally wrong. Don’t have a printer so cannot print returns label. Unhappy

April 10, 2021
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Reply from Stranded Hair Extensions

Hello,

We are very sorry to hear you have had a bad experience with our colour match service.

We would very much like to assist you in the return of your order, or help you to find the correct colour match.

We offer free returns and a printer is not required. Once you have completed the online returns form a QR code will be emailed to you, the Post Office will then be able to print the label for you. Alternatively, we will be happy to post a returns label to you.

We can also post you some sample colour swatches so you can match up at home and see if any colours are a perfect match for you.

Please let us know how we best we can help and resolve this issue.

Kind regards,
Stranded Hair Group

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Rated 1 out of 5 stars
Stranded Hair Extensions logo

Reply from Stranded Hair Extensions

Hello,

We are very sorry to see you have left us a negative review. We can see from your order details that DPD was not able to deliver your parcel due to the bank holiday and you asked us to refund the full order which was done couple of minutes after your email, if you would like to discuss this further with our customer service team they would be more than happy to help you.

Kind regards,
Stranded Hair Group

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Rated 5 out of 5 stars

Ordered a curly extension for a…

Ordered a curly extension for a birthday present paid for next day delivery didn't arrive on time contacted customer service excellent service had a refund on the difference of postage and received the next day mother-in-law chuffed with the purchase

April 1, 2021
Rated 5 out of 5 stars

Received my hairpiece today and have to…

Received my hairpiece today and have to say its amazing 😍😍 so easy to put in and it's so comfortable. Very impressed with the help and response to colour matching would 100% recommend im just about to order another one 😉

March 31, 2021
Unprompted review
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Rated 5 out of 5 stars

The whatsap service is brilliant

The whatsap service is brilliant! They colour match u and reply super quick!! My code expired so I was gutted and wasn’t willing to put order through knowing it would of been cheaper (I’m tight like that lol) but they gave me another code to use so placed order straight away! They didn’t need to do that because it was my fault I didn’t use it in time! Great service A* thanks again! Will defo recommend! The hair I always get from a shopping centre near me but due to it being closed I tried online with next day delivery along with the code it was the same price! Win win! Hair is also great! I don’t use anything else for £30 it’s affordable and lasts months, I use it everyday if it was just for weekend nights out etc as long as u maintain it it would last years! I can’t afford the real hair right now so this affordable hair is great for me!

March 31, 2021
Unprompted review
Rated 5 out of 5 stars

Love it and so easy to order!

Great quality hair with even better customer service. Love the ability to whatsapp message with all your questions and queries beforehand which meant I bought with confidence. Beautifully packaged in secure easy open box.

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I absolute love my hair!!! Having very thin hair I was dubious about clip in hair but I was not disappointed. The colour match is perfect and the product is top quality. I will definitely be buying more, it's given me my confidence back and all my friends comment how lovely it looks. I contacted to ask about maintenance and they replied straight away, excellent service.

March 19, 2021
Unprompted review

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