Hairvivi Reviews 

1,177
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company, often mentioning how stunning and natural the products look. Customers frequently praise the soft hair texture, realistic hairlines, and overall premium feel right out of the box. Consumers also greatly appreciate the helpful customer support team, the secure glueless fit, and the remarkably fast delivery times. Some reviewers were not happy with the product quality after washing, noting that the hair became frizzy, dry, or lost its original style. A few other people also felt that the delicate lace tore easily or that the overall cap construction did not feel secure.

What people talk about most

Product

Consumers find product to be positive, noting that the hair is exceptionally soft and the wigs look... See more

Quality

People report positive experiences with quality, highlighting that the hair is exceptionally soft, full, and... See more

Price

Users describe ambiguous interactions with price, as opinions are sharply divided regarding value. On one... See more

Order

Reviewers highlight positive aspects of order, expressing complete satisfaction with fast shipping and... See more

Customer service

Customers had positive experiences with customer_service, noting that representatives are helpful, polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm madly in love with Georgia, Size L, 20 inch I made her even more wavy according to my standards, she's soft, wonderful, 💓 I've already recommended Hairvivi to many people.

Company replied

Rated 5 out of 5 stars

As usual Hairvivi exceeded my expectations in Quality, Price and Services ♥️♥️♥️ This is my 4th wig from.HV and honestly, I will never look back to other brands. I strongly recommended ..I have Rochel... See more

Company replied

Rated 5 out of 5 stars

Gorgeous high quality wigs in beautiful color schemes! I'm so happy with Hairvivi's soft hair, ultra realistic lace top wigs with no visible knots. Wonderful customer service that is always happy to a... See more

Company replied

Rated 5 out of 5 stars

Hairvivi sells the most beautiful lace front glueless wigs I've ever worn. Due to alopecia, I've been wearing wigs for over 10 years and have tried dozens of companies. Finally, I discovered Hairviv... See more

Company replied


Company details

  1. Wig Shop

Written by the company

Hairvivi Specializes in Pre-Plucked and Pre-Bleached Lace Front Wigs & Full Lace Wigs that Can Be Worn Straight Out Box. Shop Lace Wigs With the Most Realistic and Natural Looking. Free Express Shipping Worldwide.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(1,177)

114 reviews in the last 12 months

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Rated 5 out of 5 stars

I love Hairvivi

I love Hairvivi. Not just their wigs, but the entire experience — from their content to their delivery and customer service to the actual wigs themselves. I own 3 now, and I keep coming back because the wigs are so worth it. With Hairvivi, the premium quality and experience justifies the premium price. Truly, worth every penny — not to mention the wigs themselves being so beautiful and expertly colored. I will always come back to Hairvivi!

January 6, 2026
Unprompted review
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Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

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Rated 2 out of 5 stars

Shipping touch very long and was a lot…

Shipping touch very long and was a lot of issues with shipping , the hair itself seems soft and good quality but the hair line and knots are so noticeable definitely not natural looking
Gutted I waited to long for it when it’s no good
My grandad Michael ordered it for me and was expecting me to be happy which I was not

January 6, 2026
Unprompted review
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Reply from Hairvivi

Hi,
We are sorry for your unhappy shopping experience, and we will try our best to help you solve the problem.
For the shipping, because it is international shipping so they generally will take about 3-5 working days. Some customers will receive the package earlier or later, which depends on your local courier company and cannot be controlled by us. Really sorry for that. But next time, if you need a wig urgently, you can let us know, and we will contact the courier company to ask them to deliver it earlier and earlier.
For the noticeable hairline and knots, we think it is because of the wrong color lace. You can email us your skin tone picture, and we can help you select the correct lace color that is more natural and better.
We offer a free return service within 30 days as long as the lace is intact. So if it does not suit you, keep the lace intact; you can return it for free.
Using your name and message, we cannot find your order information. Kindly let us know your order number, and then our customer service will contact you asap to help you solve the problem.
Anyway, sorry for any inconvenience.
Hairvivi Team

Rated 5 out of 5 stars

I just purchased a Hairvivi Catherine

I have just purchased a Hairvivi Catherine Wig. Wow, this is the best wig I have ever purchased. I have been wearing wigs for 32 years and never truly been happy with any and always had to pluck hairs and custom the wigs before wearing even when spending more than £1000. I took Catherine out the beautiful packaging, cut the lace and went straight to work with the wig on. The hair line and parting are amazing. I wore the wig without glue and it stayed put all day. The hair quality is beautiful soft and shiny. I will definitely be purchasing another. Thank you Hairvivi

January 4, 2026
Unprompted review
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Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

A truly stunning Wig

I was nervous purchasing a wig I didn’t try on first. I purchased the Yvonne and this wig is absolutely stunning. Every aspect of this wig is nothing but beautiful. It is by far my favorite wig. If you are looking for the total WOW factor this wig is it!!!

December 2, 2025
Unprompted review
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Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

One of the best company wig ever

One of the best company wig ever. In my personal opinion I would say.
My recent purchase is one of the best unit I ever had. Thank you very much Hairvivi. ❤️❤️❤️

December 16, 2025
Unprompted review
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Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

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Rated 5 out of 5 stars

I’ve been wearing a Hairvivi wig for a…

I’ve been wearing a Hairvivi wig for a while now, and overall I’m quite impressed with the quality. The lace is thin and breathable, and the pre-plucked hairline looks very natural right out of the box. With minimal customization, the wig melts well into the skin, especially around the hairline.
Hairvivi wigs are a great option if you’re looking for a premium, natural-looking wig that’s comfortable and durable.

December 15, 2025
Unprompted review
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Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 1 out of 5 stars

The wig quality dropped

The wig is pretty, I bought Victoria. I have been purchasing this wig since 2019, but the density has dropped significantly. It was very scanty and I thought it was just 1 from a bad batch. But then my daughter purchased a wig and had the same problem - so it appears that the company is using less hair but charging more than the usual. I will not be purchasing again from this platform - as I have found a US brand same quality and consistent density. I only purchase from HairViVi because I have been purchasing this 1 specific wig for years. So if you are noticing the same issue ppl, you are not delusional - the hair is VISIBLY less, it’s thinner, it’s lighter. No longer worth the money.

November 29, 2025
Unprompted review
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Reply from Hairvivi

Hi,
This is Hairvivi customer service. Really sorry for your unhappy shopping mood. No worries, as long as the lace is intact, you can return it for free within 30 days.
About the density, the Victoria wig is 160% density all the time, which is not too thin or too thick. Every wig will be weighed several times before shipping to make sure the density is no problem.
But as you said, you are our loyal customer, and we cherish your feedback. Kindly give us your order number and some details of the problem via email (service@hairvivi.com), and then we will help you check the problem and solve it for you asap.
Sorry for any inconvenience caused
Hairvivi Team

Rated 5 out of 5 stars

Customer Service is always first to me…

Customer Service is always first to me how they respond and how fast the product gets delivered . they get five stars for this. I simply asked for a few switches and they managed to do everything that I asked . My second wig was nothing but the best as well. My mother fell in love with it. I asked her just switched the part from the left side to the right side and they did just that with no problem. I love the service. The hair smells great. And it feels really good. The quality of the hair is amazing. I don’t mind spending this amount of money a wig especially when it looks too quality.I’m definitely definitely definitely going back.

December 9, 2025
Unprompted review
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Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

I order Catherine and she was…

I order Catherine and she was absolutely stunning. I have been wearing wigs for 7 yrs and thos was the first wig that made my jaw drop because she is flawless. The hairline is so realistic. It only took a few days to get her. I have had sooo many compliments. I do believe she will be my permanent wig that I continue to reorder! Very satisfied is an understatement!

November 21, 2025
Unprompted review
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Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

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Rated 5 out of 5 stars

Amazing!

Amazing!! Great quality, very beautiful wig, the wig density is perfect. Stunning coloring as well. No styling required. It's ready to wear straight out the box! You'll get value for your money. I think this purchase is money well spent!

December 5, 2025
Unprompted review
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Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Quality Quality Quantity

I just received this wig and I’m beyond impressed! The shine is gorgeous, the quality is top‑tier, and it arrived so quickly. It has a fresh, pleasant scent, and it’s truly ready to wear right out of the box. The construction feels durable, the hair moves naturally, and it’s giving me confidence with every style. This company is definitely a winner prices are not average however, the quality is exceptional.I’ll be purchasing again… and again… and again!

December 3, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

“It is one of the best.”


“The only wig that no one can tell you’re wearing.”

November 30, 2025
Unprompted review
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Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

BEST wig company out there

I waited for almost a year to order from Hairvivi because the wigs were on the more pricey side. I caved in and finally got not one but two Hairvivi wigs. I love both of them so much. I’ve never got this many compliments on my units before. They are great quality and the coloring is what you see. Can’t wait to order from them again.

November 1, 2025
Unprompted review
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Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

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Rated 5 out of 5 stars

Excellent Quality & Outstanding Customer Care

My wife recently needed her first wig, something we delayed for a long time as we tried different ways to cover her hair loss. Eventually, it became clear that we needed a long-term solution. A friend recommended Hairvivi, and after seeing and trying the wigs, we felt confident ordering from them.

We were unsure whether the Cappuccino shade would match her darker complexion, but it ended up being exactly the right choice. The wig arrived beautifully presented in a luxurious box, and it suits her perfectly — we couldn’t be happier.

The delivery for the Cappuccino color took slightly longer, but the support team explained the reason with great professionalism. Their communication was fast, friendly, and genuinely caring. You can clearly see they put customers first, which is becoming rare these days.

We are extremely satisfied with both the product and the service. Highly recommended!

November 26, 2025
Unprompted review
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Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

OMG!!

OMG!!! I recently purchased the Jacinda Brown Wig – 180% Density, Glueless, 16-inch in Small Cappuccino (+5BD) from Hairvivi, and I couldn’t be happier! The hair is soft, beautiful, and exactly what I expected—especially for my first wig. The quality is amazing right out of the box, the color is gorgeous, and the glueless fit makes it super easy to wear. I’m really impressed with how natural it looks and how comfortable it feels. Definitely worth it—Hairvivi did not disappoint!

November 24, 2025
Unprompted review
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Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

❤️❤️👌the best.

Best experience ever, and the quality of hair is amazing ❤️👌

November 25, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

These Wigs EAT

Hairvivi’s wigs absolutely eat. The hair is so soft, the lace gives skin, knots what knots? I didn’t think it was possible to find this high quality a wig at this price point but I was wrong. Not to mention that shipping is super fast. I’ve ordered two wigs now and already have my next one picked out. Hairvivi knows their stuff, I would recommend this to anyone and already have - I gush about them when people ask me where my wigs are from (after I tell them it’s a wig, because they’re that good people don’t even realize).

November 17, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

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Rated 5 out of 5 stars

I FELL IN LOVE…

I have been a loyal customer to Hairvivi for over 7 years now I would say. I have never been disappointed with any of the units I purchased with my own money.

My latest purchase was the most popular coloured unit called Catherine and Jacinda. I wanted to try something new as I normally go for the black units.

When I tell you, these two units were the most beautiful colouring job I’ve ever seen on the wig. It was done to perfection.

The quality of their hair was not dry or brittle due to the colouring , it was styled, the knots bleached, pre-plucked and true to length. I fell in LOVE!

So damn beautiful and money well spent!

Ladies if you if you’re looking to purchase any units or a unit with highlights or balayage do not hesitate I repeat do not hesitate.

You are going to be extremely happy. This is your confirmation to pull the plug and place that order you will not be disappointed.

November 13, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

I love my Rylee unit

I love my Rylee unit. One year on and still healthy looking and gets me loads of compliments. Customer service at Hairvivi is always on point too.

November 13, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

It’s an amazing wig

It’s an amazing wig — it truly saved me during my chemotherapy journey. I regained my confidence. Thank you so much! Hairvivi is such a professional and caring team. They supported me from the very first purchase to delivery and even afterward. The product itself is absolutely wonderful.

November 5, 2025
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

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