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Hallstein Water Reviews 109

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its exceptional taste, often describing it as clean, crisp, and refreshing. Many people appreciate the high quality of the water and the use of glass bottles, which contributes to its purity and taste. The delivery service is frequently highlighted as efficient, timely, and well-packaged, ensuring the product arrives in excellent condition. However, some customers experienced issues with delivery, such as damaged bottles or packages, and some found the blue cap difficult to remove. A few people also reported receiving bottles with visible particles or a loosened cap, leading to leaks.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers praise the water's delicious, clean,... See more

Quality

Clients share positive opinions on quality, with many praising the water's taste as delicious, clean, and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the stress-free and... See more

Service

Customers consistently note positive experiences with service. Many reviewers appreciate the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the taste of Hallstein Water. Would love it too if somehow the bottles could be recycled. May I please request that an easier method in removing the blue cap. The blue cap is not properly serr... See more

Company replied

Rated 4 out of 5 stars

I truly enjoy the swatter. It’s a real treat. I’ve decided to do for myself. The taste is delicious and clean and crisp. The one thing that would make me not buy this water anymore is it’s very diffic... See more

Company replied

Rated 4 out of 5 stars

Started off badly, unable to deliver, and double billed but eventually got it all sorted out and all is fine , love the water.


Company details

  1. Bottled Water Supplier

About Hallstein Water

Written by the company

Perfected by Nature, Delivered to You

Drawn from a protected artesian aquifer 700 feet beneath the Dachstein Mountain in Austria, Hallstein emerges pure, untreated, and naturally contaminant free. Every drop already meets—or exceeds—lab standards at the source, so we never filter or chemically “enhance” it.

The result? pH 8.3 alkaline balance and sodium below 0.5 mg/L—ideal for countering modern acidic diets and supporting an active lifestyle. Total Dissolved Solids sit at just 83 mg/L, giving Hallstein its famously crisp, almost sweet finish, while dissolved oxygen of 10.8 mg/L helps you feel invigorated after every sip. Zero microplastics, Zero PFAS, and Zero contaminants.

Sourced in limited quantities, Hallstein is available exclusively online and select hospitality partners. Our family founded Hallstein after a decade-long search for “the perfect water” and defined eight stringent parameters—minerality, oxygen, pH, nitrate, sodium, hardness, saturation index, and purity—to guide every decision we make. Only one natural source ticked all eight boxes, and you’re holding it now.

Taste the difference that precision geology and uncompromising stewardship make, then share your own Hallstein experience below. Your review helps fellow health-seekers discover water the way nature intended—and keeps us striving to raise the standard, one bottle at a time. #DrinkBetter


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

109 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Water tastes great

Water tastes great. Ordered the extra large and they come in huge plastic ! Why ? What to do ???

November 8, 2025
Hallstein Water logo

Reply from Hallstein Water

Dear Merle,
We will reach out to ascertain what you mean, but yes, the 5-gallon bottle is made of Tritan co-polyester (a type of hard plastic). Our main goal is to supply Hallstein without any alteration from source to our clients. Given that glass 5-gallon bottle would increase the cost exponentially, and there is no difference between filling with this plastic or glass, we use it due to its practicality. In the future we hope to find options that are more environmentally sustainable, but at the moment we have to weigh the tradeoff between durability, practicality and cost. If you would like to drink out of glass, please consider ordering the glass bottle cases.
Sincerely,
Your Hallstein Team

Rated 5 out of 5 stars

True quality hydration

Great customer service and the water itself tastes so delicious and refreshing. What I also really love is the glass
bottle that it comes in. This water is quality overall.

November 25, 2025
Rated 1 out of 5 stars

I went to place an order for this…

I went to place an order for this company and the 20% discount code I used sent by them did not work so I cancelled . This is my second advise of this as my first was attributed by trust pilot to another company I have sent a message to Hallsteinwater as requested await their reply !re the reply. Now I and other potential customers understand the criteria to get the discount and will act accordingly. Clarity from all sellers is all that is asked of by customers.

December 8, 2025
Unprompted review
Hallstein Water logo

Reply from Hallstein Water

Hello! We are sorry the code did not work on your end, but we always honor it. If you email us directly, we can make sure you get the benefit. Please consider re-evaluating your rating. Thank you, The Hallstein Water Team
Update: The code only applies to subscriptions and not one time orders. This is always clearly communicated in the email with the code. Although if you are unsatisfied, subscribers can cancel anytime.
Sincerely, The Hallstein Water Team

Rated 5 out of 5 stars

Overall is great

Overall is great. Would be ideal if you also sell your recommended water spout for the gallon bottles. So clients like me would buy a extraction method that would be cleanest

October 9, 2025
Rated 5 out of 5 stars

Our most precious resource

I am thrilled this family company went to the most beautiful ends of the earth to provide the best water in the world for those of us who take our water seriously. Water is our most valuable resource and pure water with high alkalinity is something I have searched for many years. This water is alive. I can taste and feel the difference.

October 15, 2025
Rated 3 out of 5 stars

When Hallstein heard that my delivery contained one bottle with a loosen bottle cap which leaked all over carton, they immediately responded with a new carton.

When Hallstein heard that my delivery contained one bottle which had
opened and leaked all over the carton, they immediately sent me a new carton.

Thank you so much for the quick response and excellent customer service.

October 9, 2025
Hallstein Water logo

Reply from Hallstein Water

Dear Catherine, in the future please let us know if there are any issues with a shipment. A replacement has been processed. We always replace any case that arrives damaged or otherwise not intact. We hope therefore you would reconsider your review. Sincerely, Your Hallstein Team.

Rated 1 out of 5 stars

No water came!😡

October 6, 2025
Hallstein Water logo

Reply from Hallstein Water

Dear Paula, we apologize for the oversight in replacing your packages! Replacements have been processed immediately - as we do for all of our clients where cases do not arrive (breakage or lost on the last-mile journey). We would hope that you would reconsider your review given that all your other shipments had arrived without issue. Thank you, Alexander Muhr CEO

Rated 5 out of 5 stars

Water is my only luxury skin care

Water is my luxury skin care. Love the idea that is possible to reach such most natural quality water whenever I need. I am a healer who’s guided others to healing themselves. With budgeting, I only use this water to drink first thing in the morning and at night before bed and on bedside. Water is the most essential part of my inner being. It’s a necessary luxury to give myself the purity and the nature form of love.
SP Crain Arnold

October 9, 2025
Rated 4 out of 5 stars

Love the taste of Hallstein Water

Love the taste of Hallstein Water. Would love it too if somehow the bottles could be recycled.
May I please request that an easier method in removing the blue cap. The blue cap is not properly serrated which makes it arduous to remove the cap entirely for my water dispenser which dispenses water from the bottom of the 5 gallon water bottle up to pour.

September 25, 2025
Hallstein Water logo

Reply from Hallstein Water

Thank you for your feedback! We will look into this with the manufacturer. In the process of bottling the forces of pressing the cap make it too weak to seal correctly. That being said, please send us an email with a request for a milled tool that makes the cap easier to take off, without having to use the perforation.

Rated 5 out of 5 stars

Hallstein Brings Joy

When I turn the corner to my apartment and am greeted by a big, blue box in front of my door, I never fail to smile. Hallstein keeps me healthy, hydrated and happy with its pure and unrivaled taste. The only downside to my Hallstein subscription is the knowledge of what water /could/ taste like when I drink from another source!

September 6, 2025
Rated 5 out of 5 stars

Great Customer Service

Recently UPS had a hiccup and my shipment of water was damaged. Both UPS and I contacted Hallstein. The customer service from Hallstein was flawless. Thank you for the expeditious and courteous resolution.

August 28, 2025

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