Really easy to order what I was looking for and great post order communication. Ordered a small copper splashback and it arrived exactly when they said it would. It’s lovely and I’m delighted with it.... See more
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Review summary
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Great experience with ordering a smaller piece of copper for a sink back splash. The team are helpful and double check all details. The website has accurate pictures and colours. Delivery was great, i... See more
Company replied
Our antique brass range backsplash and decorative hood strap were exactly what we expected. The items came when promised and expertly packaged for safe shipment. The staff that I spoke with were timel... See more
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Halman Thompson were brilliant at responding to my many emails! Anna was efficient and helpful regarding my bespoke order. Every step of the process was communicated thoroughly and quickly- delivery w... See more
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4.8
Excellent
152 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Halman Thompson
Dear Karen,
Thank you for your kind feedback regarding the sample delivery. We are thrilled to hear that it arrived promptly and was well wrapped to ensure its protection.
We truly appreciate the time you have taken to leave us a 5-star review and your support means a lot to us.
If you need any further assistance or have any additional questions, please feel free to reach out.
Fantastic product
Great product that has really finished the kitchen well. Anna was very helpful and always helped with any questions we had. A really first class product and company.
February 22, 2025
Unprompted review
Reply from Halman Thompson
Dear Nigel,
Thank you for your wonderful feedback! We truly appreciate the time you took to leave us a 5-star review. We are thrilled to hear that you are happy with your creation and that we were able to assist you with any questions you had.
If you need any further assistance or have any additional queries, please feel free to reach out. We're here to help!
Nice splashback - well packaged
A unique copper splashback with interesting patina, pricey but similar to glass. At 1mm thick for a large unwieldy piece I was worried about damage during shipping but the piece was very well packaged: sandwiched between two 5-6mm sheets of plywood, foam protection and cardboard outer. All was well for me.
February 6, 2025
Unprompted review
Reply from Halman Thompson
We sincerely appreciate you taking the time to leave us a 5* review, Richard. Your feedback is invaluable and plays a crucial role in our ongoing efforts to deliver exceptional service. We're thrilled to hear that you had a positive experience. If there's anything else we can do for you, please don't hesitate to reach out.
Kind regards,
The Halman Thompson Team
Speedy delivery and responsive sales…
Speedy delivery and responsive sales team.
I’m planning to order a cooker splashback just waiting for exact dimensions from builder.
January 29, 2025
Reply from Halman Thompson
Thank you for your 5* review, Jo! We’re really grateful for your kind words and thrilled to know you had a positive experience with us. If there's anything else we can do for you, please don't hesitate to get in touch.
Kind regards,
The Halman Thompson Team
The item is exceptional
The item delivered is exceptional, so beautiful (I ordered a copper splashback), and communication was great with the team. However the overall experience was let down by the delivery company who kept saying they were delivery and then didn't show, the delivery company would be getting 1 star for their part in the journey. That said, I would definitely use this company again as they themselves were wonderful.
December 17, 2024
Reply from Halman Thompson
Dear Anna,
Thank you for your feedback! We truly appreciate the time you have taken to leave us a review, and we are thrilled to hear that you are happy with your copper splashback.
Your experience is important to us, and we have taken your feedback into account as we strive to improve our services.
We cannot wait to be a part of your future projects! If you need any further assistance or have any additional questions, please feel free to reach out.
Absolutely stunning
Absolutely stunning. I love my antique brass kitchen splash back. It’s war, charming and incredibly classy.
Halman Thompson were great to deal with, answering all my questions promptly. Great price too. Thank you.
December 10, 2024
Unprompted review
Reply from Halman Thompson
Hi Marion,
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you love your splashback as much as we enjoyed creating it for you. Your positive feedback means a lot to us and inspires us to keep delivering the best products and services.
The Halman Thompson Team
After sales poor
After sales poor. Bought brass splash back , looks old already due to water and grease marks which can't be removed. Company said I've scratched it , I've only ever used a soft warn water cloth 😕
October 21, 2024
Unprompted review
Reply from Halman Thompson
Hello Amrit,
Thank you for sharing your review. We believe that your feedback doesn't truly represent the quality of the product you received, as your order was placed and delivered nearly a year ago. Additionally, the concern regarding the marks on your splashback was only communicated to us yesterday. We have delivered a fully functional, high-end splashback as promised, and we cannot be held accountable for marks that arise a year later.
Our team carefully reviewed the images you provided and confirmed that this issue does not originate from our end. Instead, it seems to be a result of not adhering to our comprehensive aftercare instructions. We take pride in providing a satisfactory product; however, if our guidelines are not adhered to, we cannot take responsibility for any stains, watermarks, scratches or any other damages that may occur.
Kind regards,
The Halman Thompson Team
Copper splashback…
The final piece of copper is absolutely beautiful and looks amazing as a splashback. It was extremely well packed for transport and was perfect when opened.
October 8, 2024
Reply from Halman Thompson
Hi Susan,
Thank you so much for taking the time to leave us a 5* review. We are thrilled you loved it as much as we did!
The Halman Thompson Team
Stunning Cheshire finish - Aged copper
wow - what a beautiful and stunning splash back for my kitchen. item was delivered exceptionally well packaged. I'm also grateful for their brilliant customer service and accommodating my delivery date. Great company highly recommended - even the courier company they used were very helpful.
August 28, 2024
Unprompted review
Reply from Halman Thompson
Hi Jo,
Thank you so much for taking the time to leave us a 5* review we really value your positive feedback. We are thrilled you love your bespoke creation.
The Halman Thompson Team
Reply from Halman Thompson
Hi Joseph,
Thank you for taking the time to leave us a 5* review we really value your positive feedback. We are pleased you love your bespoke creation.
The Halman Thompson Team
Brass splashback for kitchen in Southampton
Informed us of delivery date and changed delivery address easily by email.
Very helpful during order stage.
The delivered product looks great and is very tactile, beautifully finished.
August 15, 2024
Reply from Halman Thompson
Good Morning,
Thank you for taking the time to leave us a 5* review we really value your positive feedback.
The Halman Thompson Team
Reply from Halman Thompson
Hi Rod,
Thank you for taking the time to leave us a 5* review, we really appreciate it. I'm pleased your happy with your bespoke creation.
The Halman Thompson Team
Reply from Halman Thompson
Hi Perry,
Thank you for taking the time to leave us a 5* review we really appreciate your positive feedback.
The Halman Thompson Team
Fantastic communication and efficient…
Fantastic communication and efficient delivery service - highly recommended
July 9, 2024
Reply from Halman Thompson
Hello Mark
Thank you very much for taking the time to review us !
Great finish on the copper sheet
Great finish on the copper sheet . Good service and updates .
June 26, 2024
Reply from Halman Thompson
Hello Renee
Thank you so much for taking the time to review us!
We would love to know what our team can do to achieve a 5 star rating to help us keep improving our service !
Thank you very much
HT
Great quality used as splashback
June 3, 2024
Reply from Halman Thompson
Hi Martin,
Thank you for your 5* review, we appreciate you taking the time to leave this positive feedback.
The Halman Thompson Team
The product was beautiful
The product was beautiful. Packaging was excellent and ensured it arrived in first class condition
June 6, 2024
Reply from Halman Thompson
Thank you very much Gordon !
Good things come to those who wait
Good things come to those who wait, great comms, fantastic product.
May 15, 2024
Reply from Halman Thompson
Hi Tom,
Thank you for taking the time to leave us a 5* review we really value your positive feedback. I'm pleased you love your bespoke creation. Apologies your order took a little longer than expected.
The Halman Thompson Team
Aged copper splashback
Product great, packaging was really good ensuring no damage, would have got 6 stars but it took so long from order to delivery.
May 15, 2024
Reply from Halman Thompson
Hi John,
Thank you for taking the time to leave us a 4* review we really value your positive feedback. Apologies your order took a little longer than expected.
The Halman Thompson Team
Metal artists with the personal touch
Metal artists with the personal touch. Josh at Halman Thompson was honest, helpful and willing to go the extra mile to ensure we got exactly what we wanted when we commissioned one of their aged copper splashbacks. It was stunning! As far as I know, no one else does what they do, so wouldn't hesitate to recommend them.
March 11, 2024
Reply from Halman Thompson
Thank you so much Dominic !
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