Hamper Moments Reviews 

105
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

I made a mistake on the delivery address. I contacted Hamper moment’s and they rectified the issue. The item arrived on time at the right address. My friend was really happy with her chocolate hamper.... See more

Rated 1 out of 5 stars

The delivery was 6 days late when I had paid extra for 2 day delivery which was extremely annoying...I had ordered a gift for father's day but obviously did not arrive until two days after. I repeated... See more

Rated 3 out of 5 stars

Customer care could be better. A little more reassurance regarding delivery date would be helpful when ordering for a third party. However, gift has arrived before Easter (which is a relief.. as... See more

Rated 2 out of 5 stars

Ordered kitkat box on 1st April for birthday gift. Still hasn't arrived by 13th (today). Have contacted HamperMoments twice by email to check on order status, and as yet, have had no reply. I have h... See more

Company details

  1. Gift Shop

Written by the company

Thank you so much for visiting our shop. We really appreciate you taking the time to support small businesses. HamperMoments was created with the dream to spread love and remind people that they are loved ❤️ even in this difficult time. Our goal is to make lovely boxes for anyone and for any occasion to put a smile on people's face without breaking the bank. All gift boxes are lovingly wrapped in tissue paper and come with a free personalised message card. We also do large bulk/corporate orders, including your company logo. The boxes fit straight through the letterbox so they will be ready and waiting for the recipient! If you have any questions, please do not hesitate to get in touch. Happy Shopping!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

105 reviews

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2.7

All reviews

(105)

35 reviews in the last 12 months

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Rated 3 out of 5 stars

Package size…

Was disappointed to see the size of the box I received, for what I paid and what I got, think most of the cost was towards box package and not goods.
Very disappointed and will not recommend anyone to but

November 15, 2023
Rated 1 out of 5 stars

Not worth it

Hamper box not worth the money it was so small disappointed is the word could of bought sweets to the value of £5.49 it would of looked a lot more value

October 16, 2023
Rated 2 out of 5 stars

Delivery great the rest not so much!

I didn’t get the requested message on the box and no response to all communication. Disappointed.

October 4, 2023
Hamper Moments logo

Reply from Hamper Moments

Hello. Thanks for your review. Unfortunately you dont get any personalised message on sweets pouches or orders under £10. You only get it if order value is over £10 and on boxes. Hope that helps.

Best Regards

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Rated 5 out of 5 stars

5/5 would definitely order from again.

i ordered the Kinder chocolate selection box (Large). it was very neatly packaged. decent amount of chocolate in the box. this is a new and small business that deserves to be supported. once my order was placed it only took two days to receive the item. the live chat customer service is very good too.

the person this was bought for loved it!

July 10, 2023
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Rated 5 out of 5 stars

Box of Delights

Really well presented,My grandson was highly delighted would highly recommend ⭐️⭐️⭐️⭐️⭐️

April 11, 2023
Rated 5 out of 5 stars

Amazing!

5* for sure. The sweets arrived very promptly and they were delicious! I will definitely be ordering them again and recommending them to friends and family! Amazing service from Beela

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

5/5! Perfect product!

5/5! I ordered the “Personalised Letterbox KitKat Chocolates Hamper” and the product was beautifully and neatly packaged, wrapped in a compact layer of tissue paper and an appropriate sized box. Everything was in pristine condition and was all as listed it would be. Would definitely buy again and recommend to others! Lovely little personal gift from a great and speedy seller. My dad loved it and was impressed with the quality of the hamper. Thank you very much, will definitely be purchasing again!!

March 2, 2023
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Rated 5 out of 5 stars

Brilliant customer service

I made an error on my order - entirely my fault - but with a few brief text messages exchanged, this was rapidly remedied & the correct recipient was delighted with their gift. Great customer service!

February 24, 2023
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Rated 5 out of 5 stars

Fantastic

Fantastic! I have ordered 5 boxes for Christmas they are lovely wrapped. Fast delivery. Great communication!

November 25, 2022
Unprompted review

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