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Review summary

Created with AI, based on recent reviews

Looking at 1,160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and robust features, often highlighting its ability to extend the life of older scanners by providing ongoing support and unlocking advanced functionalities. Many users find the software easy to use, reliable, and appreciate the regular updates that keep it current with new hardware and operating systems. The user experience is frequently described as seamless, with the application working perfectly across various scanner models. People also commend the exceptional customer service, noting prompt and effective assistance, sometimes even directly from the developer. However, some customers reported occasional issues with the software losing connection to the scanner or freezing their laptop when attempting to cancel a scan.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers praise its reliability and ability to... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising its ease of use, reliability,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the software's reliability and... See more

Application

Consumers find the app to be highly positive, praising its comprehensive functionality and consistent... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers describe the support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best software for all scanners I'm using it for many years. I use it with my Nikon Coolscan V, my old Espson 2400 and my new Epson V600. I'm using it also with my printer Brother. So many possib... See more

Rated 5 out of 5 stars

For many years I've relied on VueScan to keep using a perfectly good scanner for which the maker, HP, stopped driver support, to force me to buy a replacement. I have gladly supported VueScan and they... See more

Rated 5 out of 5 stars

I only do pretty basic scanning so can't vouch for advanced operation, but Vuescan works great for my needs. I've had it for probably about 20 years. It outlasted my second husband.

Rated 5 out of 5 stars

Not enough stars!. Brilliant easy-to-use software. Change your printer/scanner? No need to learn new scanning software. Picked up an elderly but brilliant Minolta slide scanner on Ebay - no proble... See more


Company details

  1. Software Company

Information provided by various external sources

Software and drivers for film scanners, document scanners and flatbed scanners, including HP, Canon, Epson, Nikon and Brother scanner drivers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Program update messed it up

Initially it worked really reliably (under Windows 11).
Then after a program update about a year ago it started to crash frequently.
Also it made the scanner (HP Envy 5544) lock up so I need to turn it off and restart each time I start scanning.
So I was quite disappointed.
Recently the program somewhat improved but is still crashing from time to time and regularly locking up the scanner.

March 29, 2026
Unprompted review
Rated 4 out of 5 stars

Great software!

Great to have people creating these kinds of software to be able to run 'old school' machine like the NIKON Coolscan V ED from 2004. Often the hardware survives but are not being supported any longer.
Thanks to Hamrick Software I can keep digitalizing old dia's. Good work!

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

I've been using Vuescan for over a decade

I've been using Vuescan for over a decade and it's never let me down. It is user friendly, yet powerful, and gets better every year. The customer service is exceptional; whenever I have a problem and email Mr. Hamrick, he gets back to me right away. I have other scanning software but stopped using them because Vuescan gives me everything I need.

March 28, 2026
Unprompted review
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Rated 5 out of 5 stars

great tool a must for scanners

it works really well for me,
i use it with NIKON COOLSCAN V ED
FOR NEGATIVES AND SLIDES
and to scan paper any paper documents with my CANON MAXIFY printer scaner
one of the software i kept for years a few years

March 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Works great with my Epson V600

Works great with my Epson V600. So much better than the software that came with it. Don't need the frame masks to hold negatives or slides. Best of all it automatically accommodates any size film as well as multiple sizes in the same scan.

March 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Vuescan is a REALLY handy app

Vuescan is a really handy app. I use it to import from three different scanners, and for old precious photos to boring invoices. It has all the bells and whistles I need for this. Also they update the software frequently. Their manual is good, and they are responsive also to email questions.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

VueScan understands user’s diverse scanning needs and delivers.

I have first purchased VueScan soon after its creation, and already at the time it was special. Allowing to easily use various scanners and often far better than the limited software of the scanner’s brand. Today this versatility is still true, and the software has kept pace with really useful technological developments, without the clogging and slowing-down by silly bells and whistles that are a bane of too many programmes on offer. Highly recommended.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

It handles all sorts of scans beautifully.

I've been using VueScan for close to 20 years, on many versions of macOS, with several scanners. It supports so many scanners. We purchased it for our local historical society, of which I am president. It handles all sorts of scans beautifully.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

VueScan is Fantastic

I have used VueScan for many years now and never left a review.It is a versatile, user-friendly app that I use regularly to scan decades of film from 4x5 negatives to 35mm slides. I have an Epson V850 Pro and Nikon Cool Scan LS-9000, both work seamlessly with the program. The upgrades received have each been very useful. If they made a User Guide video with TOC, I would buy it for the functions that I use intermittently. Thank you for keeping the app current!

March 23, 2026
Unprompted review
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