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Company details
Written by the company
Handelskantoor Baitz - Ihr Spezialist für Vitamine und Nahrungsergänzungsmittel!
Contact info
Parkweg 5, 7131 NL, Lichtenvoorde, Netherlands
- 0236298111
- info@handelskantoor.nl
- handelskantoor.de
4.8
Excellent
699 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Just easy to make the order and it…
Just easy to make the order and it arrived promptly.
Couldn't be better.
I look forward to completing the whole protocol.
February 26, 2025
Reply from Handelskantoor Baitz
Dear Mrs. Boyle,
Thank you for your positive review! We are very pleased that you are satisfied with our service and products. Your feedback motivates us to continue delivering excellent work.
Should you have any questions or requests, please feel free to contact us. We look forward to welcoming you as a satisfied customer in the future!
Best regards,
The Handelskantoor Baitz Team
It was easy to order and the delivery…
It was easy to order and the delivery was fast.
December 17, 2024
Super Service
May 7, 2024
Definitely worth buying from Handelskantoor!
I loved the fast service and smooth delivery. We received a purchase confirmation but I would have loved to see some information as to when it would be delivered. So many businesses provide that service now (through the delivery service), I guess I'm a bit spoiled lol.
December 20, 2023
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Super vitamins very happy
December 21, 2023
Exceptional company, it deserves more recognition!
I am a customer from outside of Germany (living in the UK). I ordered a few times and the orders arrived swiftly, without any problems. I also ordered recently a few products for my parents, who live in another European country, and I had to coordinate with Handelskantoor Baitz' customer service for the delivery details etc. The assistants were always very professional, helpful, kind and diligent. The delivery was smooth and the products are of high quality! I also would like to mention that this is the ONLY naturist medicines company in Europe where I could find to buy from an American brand of naturist products that are currently available only in USA. Thank you, HB! I highly recommend you to new potential customers!
Kind regards,
Lumi M.
September 18, 2023
Everything went super smooth (ordered a…
Everything went super smooth (ordered a shipment to Norway) and the customer service was extremely friendly, personal and helpful
June 25, 2023
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Delievery was very good
April 10, 2023
I haven't received what I had ordered
I haven't received what I had ordered. I got a product which was not the one I wanted; it was similar but of much less value. I got cheated. I communicated my disappointment and this swindle. I got no response. So watch out when you order on this website. You might not get what you order and you might lose money. And there is absolutely no customer service.
July 11, 2022
Reply from Handelskantoor Baitz
Dear Mr. Valli,
Thank you for bringing this issue to our attention. We are very sorry that you received a product from a different brand instead of the one you ordered. We understand how disappointing and frustrating this must have been for you.
This, of course, does not meet our high standards of quality and service. We have already launched a thorough investigation into the matter to ensure that this does not happen again in the future. Naturally, we would like to resolve the issue as quickly as possible and offer to exchange the incorrect product free of charge. If you prefer, we can also refund the purchase price.
Please do not hesitate to contact us so we can find the best solution for you. We value your trust and want to ensure that your experience with us remains a positive one.
Once again, we apologize for the misunderstanding and thank you for your understanding.
Kind regards,
The Handelskantoor Baitz Team
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