Handle Hardware Reviews 260

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great prices and excellent communication. I ordered some products which were very competitively priced and whilst there was a little confusion over the delivery which was not their fault but mine.... See more

Company replied

Rated 5 out of 5 stars

We needed to replace door closers on 3 of our most heavy entrance/exit doors and after deciding on which make and model we needed, we carried out an internet search and found Handle Hardware's website... See more

Company replied

Rated 4 out of 5 stars

Service was really swift, products are lovely, packaged well, decent instructions with templates. Made to order item also arrived really quickly. They have possibly been let down by too many custom... See more

Company replied

Rated 5 out of 5 stars

Ordered 16 internal door handles on Monday morning and they arrived the following day via DPD. Over the moon about the speed and service. The quality of the handles (Urfic) also appears to be great -... See more

Company replied

Company details

  1. Door Shop
  2. Hardware Store
  3. Locksmith

Written by the company

We are a well-established supplier of architectural ironmongery based in London. Stocking door handles, hinges, closers, locks, door furniture and much more, from the most trusted brands including Frelan, Hoppe, Zoo Hardware, Carlisle Brass, Dorma, Assa and Rutland to name a few, we supply direct to the public and trade at low prices. We carry stock of most our products in our warehouse so we are able to offer next day delivery to anywhere in the UK. Get in touch today with our experienced & helpful sales team to discuss your requirements 020 8819 5533. We have been supplying the construction trade for over 30 years. Being leading specialists in our industry, you can rest assured that our Guild of Architectural Ironmongers qualified sales team are experts on our products and will ensure your ironmongery meets the relevant building and fire regulations. We are registered ironmongers and can provide a free of charge door scheduling service. Handle Hardware offer a range of finishes including matt black, antique brass, bronze, copper and more! Our RegAI sales team can put together a complete package so that all of your ironmongery matches, providing the highest quality finish to your project. From lever handles to door hinges, lock faceplates to door closers, we've got you covered!


Contact info

4.8

Excellent

TrustScore 5 out of 5

260 reviews

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Rated 5 out of 5 stars

Great product

Great product. Promptly delivered

July 13, 2023
Handle Hardware logo

Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

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Rated 5 out of 5 stars

FF15 Tee Hinge Pair 12”

Foundries FF15 Tee Hinge Pair - 12'' FF15

Great quality and look good I bought 2 pairs. Very happy. My carpenter was also impressed

April 10, 2023
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Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

Rated 5 out of 5 stars

Great product

Great product - quick delivery, decent price.

The damped telescopic window stays work a treat.

Measure twice; drill once.

April 10, 2023
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Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

Rated 5 out of 5 stars

Great product, right price.

Great product at the right price, quick delivery.

March 15, 2023
Handle Hardware logo

Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

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Rated 5 out of 5 stars

Excellent product…

Delivered promptly and the product quality is very good. Love the fact the screws are covered and everything is included ready to fit

March 14, 2023
Handle Hardware logo

Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

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Rated 5 out of 5 stars

Great service

Great service, as I live near their warehouse they let me pick my order next day which was very handy. Great experience

March 10, 2023
Handle Hardware logo

Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

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Rated 5 out of 5 stars

Excellent service

Excellent service, have always received our orders in quick time. Whenever we have had queries, Handle Hardware are a great help. Would recommend!

January 9, 2023
Unprompted review
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Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

Rated 1 out of 5 stars
Handle Hardware logo

Reply from Handle Hardware

Hi Andrew,

Sorry to hear about your delivery issue.

We have emailed you to let you know that your order was dispatched on 19th December 2022 when your order was placed. After investigating with the courier, it seems no one was available at the address to sign for the delivery and therefore the parcel was taken to a pick up location.

If you have any questions please reply to our email.

Kind regards,
Handle Hardware Team

Rated 5 out of 5 stars

From ordering our item

From ordering our item. We literally received our order 2 days later. Excellent service.

December 16, 2022
Handle Hardware logo

Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

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Rated 4 out of 5 stars

My order of two SOSS 204 hinges

My order of two SOSS 204 hinges in a brass finish arrived with a stainless/nickel finish instead. A call to Notcutts resulted in two brass hinges arriving the next day, excellent service. However neither set came with the SOSS 204 paper template which would aid installation considerably. I would appreciate a template by post ASAP.
Subsequent to my initial review, there has been excellent customer service from Handle Hardware who have sent me the necessary template.

December 16, 2022
Handle Hardware logo

Reply from Handle Hardware

Hello,

Thank you for your order and feedback.

Apologies to hear about the issue you have experienced. If you could kindly email us with your order number we will ensure templates are sent to you immediately.

Kind regards,
Handle Hardware Team

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