My assistant was Anne. Despite system changes and My login issues she was very informative about what changed since I'd been away from the platform. I tell you, Hanko lives up to it reputation as t... See more
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My support chat named Buddy was very helpful. He was able to explain to me what I was doing wrong and how to create a solution to my question. Once I was able to make my deposit successfully Buddy suc... See more
I have made deposits and withdrawals with this broker. Everything is smooth so far and although the spreads are really high for swap-free accounts, i could still execute my trading strategy. Hope to c... See more
Hi I needed so much help finding a deposit and Michael helped me out It took hours and hours to find it but he never gave up I am so grateful for his hard work and continued support Thank you Michea... See more
You should know
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Mike provided me with a quick change to…
Mike provided me with a quick change to my account. He was very fast at responding and solving my issues.
Problems get solved very quickly
Mike was super helpful and response…
Mike was super helpful and response time was very fast. Issues were resolved quickly.
Mike was awesome
Mike was awesome. quick and easy fix and I am back to trading. Thanks again mike!
I was helped by Anne for my deposit…
I was helped by Anne for my deposit request. She answered all the questions that were unclear to me at that moment. Thank you Anne!
Awesome Support
Got locked out of my account because of 2FA and Mike helped me gain access in no time. Great support!
Mike was great!
Mike was great and helped me with no wait time. Thanks bro!
I really appreciate the help and…
I really appreciate the help and guidance we get from the support team and Mike went the extra mile to help me get all set up. Thanks again! Can't wait to tell others about you!
hankotrade
prompt and clean answers
recommend
you can always rely on support team!
Anne In the support chat was a lot of…
Anne In the support chat was a lot of help and brought a solution to my problem!
The customer support is always prompt
The customer support is always prompt, and very professional. Top tier broker, and I am so happy to be a client.
Deposit Help
Mike was a great help my deposit didnt show up for hours. I showed him confirmation and had my deposit in my account with in minutes
Gread and very fast support
Gread and very fast support! Anne helped me fix my profile information within minutes.
My assistant was Anne
My assistant was Anne. Despite system changes and My login issues she was very informative about what changed since I'd been away from the platform. I tell you, Hanko lives up to it reputation as the best customer service quick to respond and has the utmost patience.
And on another note their platform is simple, payouts not ever an issue, and away from the bot customer service assistants like Anne today.Thanks Anne.
24 June 26.
Mike was the fastest help at 12…
Mike was the fastest help at 12 something at night. He hesitation. Overall the customer service team as a whole has always been helpful.
Mike was very helpful
Micheal was very helpful to get my…
Micheal was very helpful to get my bonus allocated.. thanks again
Had a great experience with customer…
Had a great experience with customer support. Micheal was very helpful, professional, and took the time to clearly explain everything to me. Really appreciate the assistance!
thank you mike
thank you mike, you are the best. if anybody approaches you i know that their problems are solved for sure
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