My assistant was Anne. Despite system changes and My login issues she was very informative about what changed since I'd been away from the platform. I tell you, Hanko lives up to it reputation as t... See more
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My support chat named Buddy was very helpful. He was able to explain to me what I was doing wrong and how to create a solution to my question. Once I was able to make my deposit successfully Buddy suc... See more
I have made deposits and withdrawals with this broker. Everything is smooth so far and although the spreads are really high for swap-free accounts, i could still execute my trading strategy. Hope to c... See more
Hi I needed so much help finding a deposit and Michael helped me out It took hours and hours to find it but he never gave up I am so grateful for his hard work and continued support Thank you Michea... See more
You should know
4.8
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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very responsive via chat.
June 22, 2026
Unprompted review
Mike was phenomenal and helpful
June 22, 2026
Unprompted review
Mike was very helpful in his customer…
Mike was very helpful in his customer services by helping me to trouble shoot log in issues. I was able to resolve my problems with his assistance!
June 22, 2026
Unprompted review
I sent funds to a previous address and it was recovered
Hey I sent funds to a previous address that wasn't connected to the request that I made and after providing Anne with the information to verify she added the funds into the account in less then 10 minutes and was very helpful. Thank you Anne!
June 22, 2026
Unprompted review
Customer Service Champions
Thank you Anne and the HankoTrade team for such a swift response and resolution to my issue. Even though it was my own fault they took no time and correcting the issue and providing me sound advice on how to avoid the issue in the future. Thank you so much once again and can’t wait to continue working with you all!
June 19, 2026
Unprompted review
Michael ,the customer service rep went…
Michael ,the customer service rep went above and beyond. walked me through step by step , even with my frustration he was very patient ! 10 out of 10
June 18, 2026
Unprompted review
Hi I needed so much help finding a…
Hi I needed so much help finding a deposit and Michael helped me out It took hours and hours to find it but he never gave up I am so grateful for his hard work and continued support
Thank you Micheal and may God bless you
June 18, 2026
Unprompted review
Always quick to respond
Always quick to respond. Very knowledgeable agents. I appreciate the care they provide when helping me. I worked with Sammie today. Thank you.
June 18, 2026
Unprompted review
Anne was very thorough in explaining…
Anne was very thorough in explaining and helping me understand the bonus process.
June 18, 2026
Unprompted review
Michael was very helpful and so kind
Michael was very helpful and so kind. and he helped resolve my problems and gave me really great customer service and a complimentary return on something i missed. he's great!
June 17, 2026
Unprompted review
Always quick to respond
Always quick to respond. Very knowledgable agents. If they don't know the answers they will get it to their team to solve quickly. I appreciate the care they provide when helping me. I worked with Anne today. Thank you.
June 17, 2026
Unprompted review
he got me in and out 10\10
June 16, 2026
Unprompted review
I lost my initial deposit
I made my initial deposit and couldn't find it. Sammie from support found it quickly and also applied the 300% bonus to my account
June 16, 2026
Unprompted review
Needed supported
Needed support, so i reached out via the chat through the website, and the chat agent, named Anne, addressed my concerns quickly.
June 15, 2026
Unprompted review
Great and helpful as always
Great and helpful as always. I love chat support.
June 16, 2026
Unprompted review
Amazing customer support
Reached out to customer support via live chat and was happy with the swiftness of the help and answers I received. I am a new member of the platform, so it felt great for that to be acknowledged with a nice welcome prior to me explaining that. Shout out to Anne for being an amazing rep. Looking forward to my start here at Hankotrade.
June 16, 2026
Unprompted review
Michael answered every single question…
Michael answered every single question I had and helped me set my account up effectively and smoothly. I’m ready to start using HankoTrade!! His customer service was exceptional!
June 15, 2026
Unprompted review
I wish it was more intuative but Anne…
I wish it was more intuative but Anne gave me the answers that I needed.
Thank you Anne
June 15, 2026
Unprompted review
Great fast solutions from Anne
Great fast solutions from Anne. I am pleased!
June 15, 2026
Unprompted review
Anne was very helpful and knew what she…
Anne was very helpful and knew what she was doing to get me taken care of.
June 15, 2026
Unprompted review
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