Hannah Martin Reviews 

Absolutely shocking company. I ordered a gorgeous green and cream patterned dress which looked really stylish and high quality on the website. It finally arrived after 2 weeks and is nothing like the picture. Totally different pattern, type of material and shape. Such awful quality. It’s basically a scam. Beware and stay well clear of this organisation!

I ordered a dress, it took 10 days to arrive, recieved constant updates on the delivery time,it looks exactly like l the photo on the website anyway it arrived today,the material is cheap and nasty, and has no labels on it. I'm not even going try and get a refund after reading all the reviews.

Ordered two dresses in different colours on 30th April. Today is 26th May and only one dress has arrived. Unfortunately the dress that has arrived is cheap looking and I’ve been told I can’t cancel an order once it’s been shipped. The dress that did arrive has no returns label. Awful company. Do not bother ordering from them!

Oh dear. Unfortunately I ordered from this company about three weeks ago, hadn’t read the reviews 😢. My five items have just arrived and are rubbish quality. I’ve emailed them asking where to return for a full refund but no reply. Any suggestions?

Wish I had read the reviews before ordering from this sham of a company!
I ordered 'soft cotton blue shirt" looked lovely in the picture but what's arrived is what can only be described as a cheap thrown together oversized shirt
Nothing like the picture on website, cheap material, buttons badly sewn on, no ties, no pattern & size 3xl, I ordered a 12 😂
I contacted my bank & have successfully got my money back I will send the picture of what's arrived & also trading standards.
I feel sorry for the people working in sweat shops throwing these things together.
Communication dodgy as anything & Yun Express are just as bad ....Chinese involvement not Netherlands
Lesson learnt keep to online I know & reputable ones

Terrible! Poor quality item arrived, have tried to contact to send back but no response. Has anybody had any success getting hold of them?
Will report to UKICC

It is a complete con. The dress arrived it is too small. Badly finished and not worth the money.
I am awaiting info on how to get a refund

They sent me out the wrong dress and wouldn’t send out the correct dress or refund me. I currently have a dress that I didn’t order and they won’t get back to me. Don’t order from them

Terrible delivery, dreadful products totally different to the photos. I did research them and they claimed to have a shop in London and delivery would take 1-3 days. 3 weeks later 3 dreadful items show up. Going to small claims court.

UPDATE: I have now been given a postal return address for a refund. Hugely doubtful the refund will happen but will keep you posted. I’ve got my legal team at work behind me. (2 June)

Don’t ever buy from here. Absolutely awful experience. Clothes are the worst I’ve ever seen. They take your money and won’t give you a full refund. Please do not buy from here.

Appalling company. They have a very professional website. All reads well with returns, company address in the Netherlands, refunds and contact details. When trying to speak with someone their phone number is false and connects you to ‘rail enquiries’. The item I purchased is defective and not fit for purpose. Despite numerous attempts to contact them, they don’t reply! They should not be allowed to trade and defraud so many people. I have raised this company with Facebook, as it was on their platform that I saw the product. I’m still awaiting a response. The company still have a Facebook icon on their homepage. All I want is a refund!

STAY WELL AWAY!!!! dress turned up paid £107 it was like a piece of cloth cut from a roll ...........checked refund policy before bought all was ok to send back. soon as i complained i got sorry its to be sent to Asia so we can offer 20% refund or you pay customs and shipping then the warehouse needs check it so maybe a few months!!!!!!!!!!!!!!!!!! disgusting cant believe they aloud to trade . taking this further with legal

I must be one of the few who has managed to get some sort of refund from this dire company. Only 20% and it's now cleared on my account. I ordered two pairs of sandals. They are so cheap looking and I didn't bother to try on. After contacting three times finally had a reply. (They don't believe in rushing! This took a week.) To cut a long story short I accepted a 20% refund, get to keep the sandals and put it down to experience. In all the time I have bought online, I have never had one like this. If I have had to return an item (which has been very rarely) the seller has been efficient. This company are dire. They don't even warrant one star. BEWARE.

Disgusting! Same as all other reviews ! I too didn’t read any info first.
Facebook should stop posting their adverts

GOING TO SMALL CLAIMS COURT

WLUK how I get on 🤞🙏🤞

Update 26/5. So because we are not in EU I cannot take out a small claim .
But I will pursue this ,

PLEASE DO NOT BUY FROM THIS FRAUDULENT COMPANY

I ordered a jacket size medium. It fit about 2 sizes too small and looked different from the photo. I had to email to request a return and they would only offer the following:
→ A 20% refund — no need to return the item, and you’ll receive your money back quickly.
→ Another item of your choice — we’ll send it to you for just £9.95 (this only covers shipping).
→ Or if you’d still prefer to return the original item, we can provide the return instructions — just note that it can take several weeks to process.

Scam

Dreadful quality

Unable to return

Unable to get refund

Unable to communicate

People like this need to be banned from operating

False representation

Awful

I would give 0 stars if I could.

Avoid. Items not as pictures at all, no option to get a refund.

Like the reviews state. Don’t bother! I also made the mistake of not researching this company. I ordered a jumpsuit for nearly £70. It took weeks to arrive and when it did there were loose threads all over the material and the so called ‘L’ size obviously means ‘Little’ and not ‘Large’ as it’s very tight fitting and the leg length is not long and luxurious looking like the photo but is almost 3/4 length! Oh & just to rub salt in the wounds, on my bank statement it says Hannah Stewart Beer, which I’m guessing is what my hard earned money has been spent on!
Definite Scam!

Ordered an expensive item with a luxurious looking quality image and recieved cheap polyester crap of very poor quality. So disappointed. This was also for a funeral outfit and so deeply distressing.

Don't use them it's a scam. Order arrived nothing like photos description. You then have to send back to China for a refund at your cost. Don't use this site