Excellent customer service, and excellent purchase experience! I bought my first Chanel vintage full flap and it arrived in pristine condition (to my standards). Pricing is way better than other resel... See more
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Excellent customer service, and excellent purchase experience! I bought my first Chanel vintage full flap and it arrived in pristine condition (to my standards). Pricing is way better than other resel... See more
Company replied
I had been looking for a vintage Chanel classic 2.55 Double flap for a while and Hannari is one of the sites that looks most promising. They answered my queries promptly, ordering and payment online w... See more
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My buying experience with Hannari was amazing. Mr. Nishimura was very patient, helpful, responsive and accommodating. It took me days to decide between a few bags and he sends me additional videos or... See more
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My beautiful Chanel bag arrived in record time (2-3 days). It’s quality exceptional could not find a single defect. Almost new. Authenticity card matched the bag as described by seller. Will do busine... See more
Company replied
hannari shop authentic pre-owned vintage Chanel handbags. Find every second-hand luxury Classic Chanel shoulder bags, handbags, clutches, totes, and purses on the online hannari shop from Japan. Made from 1980 to 2026 and now.
by Appointment only, Takamatsu-shi, Japan
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I had been looking for a vintage Chanel classic 2.55 Double flap for a while and Hannari is one of the sites that looks most promising. They answered my queries promptly, ordering and payment online was easy and swift. DHL international shipping was quick and efficient! I received my gorgeous bag within 3 days of my order; neatly packed with a personal touch. The bag looks exactly as I had seen it on their website. Their photos and claims are authentic. My overall experience was great. Will definitely buy from them again.

Reply from hannari shop
Loved how fast they shipped the product. Also the bag was in a great condition compare to other vintage bags!

Reply from hannari shop
Great shop with high quality vintage pieces. Fast shipping.

Reply from hannari shop
This was my first, and not last, experience with Hannari. The process was seamless and professional. The handbag was beyond my expectations.

Reply from hannari shop
I was reluctant to order from the website itself, but I have to say that the whole process was perfect, I was updated of the shipment's progress the whole time. the bag is perfect even better than I thought. I will buy from them again! thanks!

Reply from hannari shop
I’ve received my genuine Chanel Mini flap bag today. I couldn’t be happier with the service and quality of the bag. I was updated every step of the delivery/shipping and received a gorgeous quality/condition vintage bag. Thank you so much Hannari.

Reply from hannari shop
Due to all the fake products around, I was quite hesitant about buying a used Chanel product without even having seen or touched it. After emailing my doubts to Hannari, I received trustworthy responses that gave me enough peace of mind to place the order. I took the risk and what can I say - the bag was shipped immediately, the shipping process was monitored and communicated constantly and the bag and accessory arrived in exactly the advertised conditions. I am certainly not a specialist, but the slight signs of wear on the bag do not give me the impression that they were artificially created just to produce a fake. Happy wife, happy life!

Reply from hannari shop
VERY GOOD and trustworthy seller. Nishimura-San was very helpful and courteous when I purchased a JLC Reverso watch from his shop. He promptly replied to all my emails and kept me posted during the entire shipping process from Japan to Saudi Arabia. When the watch finally arrived, I was very pleased when I saw how well and secure the packaging was. The watch was perfect and I am very happy with it. Will definitely buy more from Nishimura-San.

Reply from hannari shop
Chanel bag arrived in UK on 4th working day after ordering, well packed and I would grade it much better then the 8/10 that it was advertised at, it's in fantastic condition, really recommended
Very fast response and delivery, excellent condition bag, very happy! will definitely buy from her again.
This is my second purchase from Hannari shop. I really like vintage Chanel bags. Hannari has a nice selection for excellent prices. My bag came well packaged and exactly as described. Shipping was quick. I couldn’t be happier. Thanks so much.
Judy
Ordered my Chanel tote with gold chain in lamb skin on a Friday and received it today in the United States (Tuesday). It was sent via FedEx. The bag is exactly as described and looks exactly like the photos. It did not come with a Chanel box but it is to be expected with some vintage bags. Will definitely purchase bags at Hannari in the future. This transaction was flawless and I'm just so in love with my bag!

Reply from hannari shop
I had been shopping for a specific style Louis Vuitton that is no longer in production. And though the bag I wanted was not an extremely rare bag, I was searching for one in near mint, excellent condition. I wanted a lighter shade of patina in the leather, not one that had been carried a ton. And absolutely no stains on the interior. When I came across Hannari shop, I was surprised to see they had so many listings of the same bag I wanted, all in various conditions and with tons of detailed photos. I will admit I was nervous purchasing from a store I wasn't familiar with, until I read the reviews from recent happy customers. They instantly sent me an e-mail acknowledging my order and letting me know it would ship that Monday (I ordered on a Saturday) then another e-mail was sent confirming it had shipped, and the FedEx tracking number. The bag arrived so quickly, literally 3 business days from Japan to Florida. It was carefully packaged and protected, and it was the exact bag I had chosen, no surprises on its condition. I feel my bag was priced just right considering it's near mint and superior condition, and I never doubted the authenticity because of the detailed photos. I would highly recommend, and will be purchasing from again!!
Bag just as described, really like it and gets compliments all the time
My purchase experience at Hannari was outstanding! I was looking for a very specific piece that is no longer being manufactured. I was able to find exactly the piece I was looking for on Hannari's website. Communication was fast and easy. I received my item very quickly (in a day or two!). Most importantly, my handbag is absolutely amazing and has far exceeded my expectations! It is in fantastic condition, I absolutely love it and have carried nothing other than this bag since my purchase at Hannari. I HIGHLY recommend them and will be looking in their shop for my next purchase! Thank you Hannari!
Super fast shipping. Chanel bag in superior quality, just as described. Such a trusted seller and will definitely purchase again.
Thanks Hannari.
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