Hanson Electrical and Kitchens Reviews 

770
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff, from initial ordering to final installation. People appreciate the smooth process, easy online ordering, and the sound advice received regarding product selection and quality. The delivery service is frequently noted for being prompt, efficient, and friendly, with many consumers commending the drivers for their respect for property and helpfulness in installation and removal of old appliances. Reviewers often mention good communication, including calls before arrival, and are pleased with the competitive prices and wide selection of high-quality products available.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the efficiency and friendliness of... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers consistently report positive experiences with the service, highlighting excellent results and... See more

Product

Reviewers mention positive feedback about product, highlighting a good choice of products, easy ordering, and... See more

Order

Customers had positive experiences with order, praising the ease of the ordering process and the efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service start to finish. From ordering to fitting I couldn't fault them. Josh and Rich went that extra mile to install my appliance. So polite and professional. Would recommend Hanson 100... See more

Company replied

Rated 5 out of 5 stars

Great experience with Hansons! We had a new kitchen and utility room fitted in June 2026. Couldn’t be happier with the excellent results and the way everything ran so smoothly. The whole team worked s... See more

Company replied

Rated 5 out of 5 stars

After some time of trying to get microwave for my now broken Neff microwave Tom at Willerby store did a great job of explaining product & sizing it correctly for us after numerous attempts from on lin... See more

Company replied

Rated 5 out of 5 stars

Enormously helpful staff at Hanson Electrical, Willerby Road. All our questions answered, easy online ordering then many thanks to them for allowing us to have our old appliance taken away at a later... See more

Company replied


Company details

  1. Electronics Store

Written by the company

IN THE BUSINESS FOR OVER 33 YEARS!! Hanson Electrical was formed in 1986 and is now the biggest independent domestic appliance retailer in the Hull area. You can buy from our huge range online or visit our fantastic showrooms on Willerby Road, or Holderness Road in Hull. We display the best appliances from all of the major manufacturers for you to see and touch. We keep a large selection of appliances in stock in our warehouse and also operate a Click and Collect service, where we reserve items for customers. You can order online and check for a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a prompt delivery service. Our knowledgeable and helpful sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget.


Contact info

4.9

Excellent

TrustScore 5 out of 5

770 reviews

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4.9

All reviews

(770)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic independent retailer

From start to finish, our experience was first class. We placed our order over the phone on Friday and requested a delivery for the Monday, which was confirmed.

The driver called us half an hour before delivery (as promised) and arrived on time. The drivers were extremely pleasant and helpful, which was refreshing to see.

It's not the first time we've used this independent retailer and won't be the last.

Forget faceless online organisations and support your local, independent retailer!

January 26, 2026
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you Kath for this great review.

Rated 5 out of 5 stars

Competitive price

Competitive price, friendly and helpful staff, prompt efficient service.

January 11, 2026
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Reply from Hanson Electrical and Kitchens

Thank you Elisabeth for the great review.

Rated 5 out of 5 stars

Amazing service

Amazing service, ordered a fridge freezer late afternoon, and the guys delivered early next morning, as promised. Great team all round, from ordering to delivery.

December 17, 2025
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you so much for taking the time to leave us a great review.

Rated 5 out of 5 stars

Good service all round

good product, installers were punctual and polite - good service

December 14, 2025
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you for a great review.

Rated 5 out of 5 stars

Ordered my tumble dryer and came in…

Ordered my tumble dryer and came in afew days at a morning time slot to suit me. Text me and was there in 10 minutes. Professional from ordering to delivery. Would definitely go with Hansons again and recommend to anyone. Thankyou for a stressfree experience.

December 14, 2025
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you Amanda for leaving us a great review.

Rated 5 out of 5 stars

Excellent service

Product in stock, delivery in 2 days, delivered at tge time given, friendly staff.

December 20, 2025
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Reply from Hanson Electrical and Kitchens

Thank you Angela for a great review.

Rated 4 out of 5 stars

4.5*It would have been a 5 if the…

4.5*It would have been a 5 if the delivery men had rung half hour before they delivered as I was told they would. I was in the back garden and they came to the front so missed them . So had to rearrange delivery . Apart from that everything was fab . I would buy again from them .

December 3, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, ordered online on a Wednesday evening for free delivery on Friday. Received a call on Thursday morning to thank me for the order and explain the delivery slot. The delivery driver rang when they were 15 minutes away and delivery was extremely friendly and efficient. Can’t fault the service

December 10, 2025
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Reply from Hanson Electrical and Kitchens

Thank you Kathryn for such a great review.

Rated 5 out of 5 stars

Perfect

Perfect! Great pre sale and after sale support

November 15, 2025
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Reply from Hanson Electrical and Kitchens

Thank you Trevor for a great review.

Rated 5 out of 5 stars

Satisfied customer

Ordering was easy, kept informed and delivery as scheduled. Always use them for my electrical equipment.

November 26, 2025
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you Lesley for a great review.

Rated 5 out of 5 stars

Very competitive price for the item we purchased

Very competitive price for the item we purchased.
Bought on Hanson's website. So easy to do and they delivered on time. Brilliant service. Will definitely order from Hanson's in the future.

November 23, 2025
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Reply from Hanson Electrical and Kitchens

Thank you so much for this great review Maureen.

Rated 5 out of 5 stars

New Kitchen

Many thanks to Chris Urry for the design and to Ant and his team for the installation of our kitchen, Chris for suggesting little tweaks to make the kitchen look great, Ant for everything being organised, so that everything went very smoothly.

November 17, 2025
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thanks for the great review Paul.

Rated 5 out of 5 stars

Very competitive prices

Very competitive prices, easy to order and even received the item early as the company were delivering in my area. Would definitely buy from Hanson Electrical again

Lorraine Boynton

November 14, 2025
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thanks for the great review Lorraine.

Rated 5 out of 5 stars

Hansons for kitchens

We always go to Hansons for our electrical goods, always a great service from the staff and good value high end products. This time we were looking for a new kitchen and having shopped around the usual places for kitchens we found Hansons also do these. The range is very good and the quality is top end. The service from Chris, from start to finish was exceptional, with no pressure to buy. I had my own fitter so can't speak for the Hanson fitters, however I can say that the kitchen was delivered to precise timing with nothing missing. From my experience, I highly recommend Hansons for kitchens and all electrical products.

November 1, 2025
Unprompted review
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Reply from Hanson Electrical and Kitchens

Thank you Russ for taking the time to leave us a brilliant review.

Rated 5 out of 5 stars

Fast

Fast, free delivery

November 3, 2025
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Reply from Hanson Electrical and Kitchens

Thanks for leaving us a great review Julie.

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