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Hansons Auctioneers Reviews 

1,167
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 943 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, supportive, knowledgeable, and professional. Many highlight the excellent service, noting efficient communication, smooth procedures, and successful outcomes with items selling well. Reviewers also found valuations fair and accurate, indicating good value for money. However, some customers noted concerns regarding high commission fees and other charges. A few felt valuations were sometimes unrealistic, leading to items selling for less than expected or not at all. Additionally, some experienced issues with items being lost, mismanaged, or a lack of clear communication about their sale status.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting excellent service from valuation... See more

Product

Consumers find product experiences to be ambiguous, with some reviewers praising the detailed and... See more

Price

People report ambiguous experiences with price, with some customers achieving good sale prices, even above... See more

Value for money

Customers generally express satisfaction with the value for money, often reporting that items sold for more... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After an initial assessment, two guys turned up to pack. They were friendly and careful and took more than I expected . The initial suction was as expected; some tens did well but most going near bo... See more

Rated 5 out of 5 stars

This is the third (fourth?) time I have purchased from Hansons (from the Derby, Richmond and Banbury branches) and all deliver a consistently top class performance in all the required areas for purc... See more

Rated 5 out of 5 stars

From first meeting your staff at Kings Croft Hotel, we have had excellent service and have been kept fully informed of all the procedures relating to the auction process. We also were able to view... See more

Rated 5 out of 5 stars

I had my item valued by Hanson’s representative. I did not feel pressurised to sell. I accepted the valuation and a reserve was put on my sale item. At Auction my item made a good amount over the re... See more


Company details

  1. Auction House
  2. Art & Antiques
  3. Auto Auction
  4. Collectibles Store
  5. Online Auction Service
  6. Online Marketplace

About Hansons Auctioneers

Written by the company

Hansons Auctioneers Reviews: Discover Why Clients Trust Hansons Again and Again

Because Every Object Has a Story to Tell....

At Hansons, we don’t just auction items - we bring history to life, one treasured object at a time. Whether you’re clearing a collection, finding a new home for a family heirloom, or bidding on a piece that speaks to your soul, we’re here to make every moment meaningful.

CH-with-Bonaparte-Bees-4 GET A VALUATION With over 20 years of experience and a growing network of twelve auction centres across the UK, Hansons is proud to serve sellers and buyers from all walks of life — from seasoned collectors to first-time auction-goers. Our expert valuers treat every object with care and curiosity, searching for the story behind the surface.

Clients return again and again not just for our expertise, but for the personal touch we bring to each and every lot. We’ve helped uncover forgotten fortunes in lofts, reunited families with long-lost heirlooms, and sent teddy bears and vintage Rolexes on journeys around the globe.

What makes Hansons special?
It’s the theatre of the saleroom, the thrill of the chase, and the joy of discovery — all wrapped into a process that’s welcoming, professional, and refreshingly human. Our dedicated team handles everything from free valuations and house visits to international bidding via HansonsLive, our global online platform.

From antique books and showbiz memorabilia to gold coins and fine art, we celebrate the quirky, the valuable, and the deeply sentimental. Because we know that behind every item is a memory waiting to be shared.

So whether you’re letting go, searching for something special, or simply love the excitement of the auction, come and be part of the Hansons story. Discover why thousands trust us with their treasures, and why many call us not just auctioneers, but storytellers, too. GET A VALUATION UPCOMING AUCTIONS NATIONWIDE LOCATIONS

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 75% of negative reviews

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4.5

All reviews

(1,167)

799 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointed

Disappointed

June 9, 2026
Hansons Auctioneers logo

Reply from Hansons Auctioneers

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.

We would appreciate the opportunity to understand what happened and see if we can help. Please contact us at media@hansonsauctioneers.co.uk with your details or any relevant reference numbers, and a member of our team will be happy to look into your concerns.

– Team Hansons

Rated 5 out of 5 stars

Very good experience with Hansons

Very good experience with Hansons, Stephen Drake was very helpful when appraising the items I wished to sell and gave me realistic/achievable prices. The whole process was very well handled, I would have no hesitation in recommending Hansons.

June 9, 2026
Rated 5 out of 5 stars

Artwork for sale

They took my paintings and sold them for me. Everything went smoothly and they kept me informed of what they were doing. Great service

June 8, 2026
Rated 5 out of 5 stars

Valuation,Price and Service - thank you Hansons

I had my item valued by Hanson’s representative. I did not feel pressurised to sell. I accepted the valuation and a reserve was put on my sale item. At Auction my item made a good amount over the reserve price and the proceeds of sale were in my bank account within 4 weeks. From beginning to end this was a pleasant experience.

May 14, 2026
Rated 5 out of 5 stars

A highly professional service- the…

A highly professional service- the items we auctioned with Hansons were very well photographed and accurately catalogued. Many of the pieces were researched in depth and he information included in the catalogue. They were advertised on several platforms and even featured in Midlands Today! Communication with the subject matter expert at Hansons has been excellent.

June 1, 2026
Rated 5 out of 5 stars

Reassuring visit by your specialist (I…

Reassuring visit by your specialist (I apologise for not remembering his name). Everything covered and good communication. Good sale prices achieved, and two items held over to your next sale in order to achieve reserve prices.

May 22, 2026

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