hap Solutions Reviews 270

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive and cooperative nature, highlighting their helpfulness and quick responses to queries. Many reviewers found the user experience enjoyable and rewarding, appreciating the smooth processes, clear communication, and efficient handling of tasks. The company's service is frequently described as professional, fast, and reliable, with many people noting the excellent customer support and quick response times. However, some customers also noted issues with shift allocation and customer response speed. A few individuals reported negative interactions with some staff members, mentioning communication issues and difficulties with complaint resolution.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers are satisfied with the supportive and professional... See more

User experience

People report positive experiences with the user experience. Many customers found the platform easy to use,... See more

Response time

Clients share positive opinions on response time. Customers consistently praise the quick and efficient... See more

Service

Consumers find service to be positive. Many reviewers highlight the quick response times, with some... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hap has an amazing reputation as a hospitality staff provider for many reasons. As a staff member the management teams are always on hand to support colleagues, respond to queries quickly and alway... See more

Rated 5 out of 5 stars

I’ve genuinely had a great time working with HAP. The entire experience has been both enjoyable and rewarding. The staff are incredibly supportive—whether you’re on-site or off-site, they’re always r... See more

Rated 5 out of 5 stars

I did my first ever bar shift, which just happened to be at the National Bowl, Milton Keynes. Registration was friendly and straightforward, and despite being a complete bar novice, the bar managers... See more

Rated 5 out of 5 stars

Since I have worked n Clubs Bars, Restaurants and Hotels as a Waiter, Butler and Bartender over London If I am considered to be part of your team, you will accomplish the best out of me and you... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

270 reviews

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Replied to 20% of negative reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

I've had an exceptional experience with HAP SOLUTIONS.

I've had an excellent experience with Hap Solutions! Their team is professional, responsive, and goes above and beyond to ensure customer satisfaction. The service was prompt, and the results exceeded my expectations. I highly recommend Hap Solutions for anyone looking for reliable and efficient solutions. Keep up the great work.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

First timer review!

I did my first ever bar shift, which just happened to be at the National Bowl, Milton Keynes. Registration was friendly and straightforward, and despite being a complete bar novice, the bar managers were very approachable. Once I'd got the hang of the till system, I was good to go. Had an amazing shift, absolutely loved it!

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

My Bartending Journey with HAP

I had the opportunity to work as a bartender at Drumsheds on 14 December 2024 through HAP Solutions Agency. Their hiring process was efficient, transparent, and well-organized. Throughout my time with them, I was impressed by their professionalism and the respectful manner in which they treated their staff. Communication was always clear, support was readily available, and payments were processed accurately and on time. HAP Solutions demonstrated genuine care for their team, making it a pleasure to work with them.

Last week, on 29 June 2025, I worked as both a bartender and barback at Crystal Palace. It was an excellent experience—the clock-in and clock-out process was smooth and accessible, and the team on-site were active, supportive, and genuinely friendly.

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

My experience so far has been very…positive

My experience so far has been very professional and responsive .. after signing up my application was finalised very quickly and had a phone call the next day. The lady was very polite and friendly.. hoping for a positive outcome with regards to working with this company

May 2, 2025
Unprompted review

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