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hap Solutions Reviews 270

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TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive and cooperative nature, highlighting their helpfulness and quick responses to queries. Many reviewers found the user experience enjoyable and rewarding, appreciating the smooth processes, clear communication, and efficient handling of tasks. The company's service is frequently described as professional, fast, and reliable, with many people noting the excellent customer support and quick response times. However, some customers also noted issues with shift allocation and customer response speed. A few individuals reported negative interactions with some staff members, mentioning communication issues and difficulties with complaint resolution.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers are satisfied with the supportive and professional... See more

User experience

People report positive experiences with the user experience. Many customers found the platform easy to use,... See more

Response time

Clients share positive opinions on response time. Customers consistently praise the quick and efficient... See more

Service

Consumers find service to be positive. Many reviewers highlight the quick response times, with some... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hap has an amazing reputation as a hospitality staff provider for many reasons. As a staff member the management teams are always on hand to support colleagues, respond to queries quickly and alway... See more

Rated 5 out of 5 stars

I’ve genuinely had a great time working with HAP. The entire experience has been both enjoyable and rewarding. The staff are incredibly supportive—whether you’re on-site or off-site, they’re always r... See more

Rated 5 out of 5 stars

I did my first ever bar shift, which just happened to be at the National Bowl, Milton Keynes. Registration was friendly and straightforward, and despite being a complete bar novice, the bar managers... See more

Rated 5 out of 5 stars

Since I have worked n Clubs Bars, Restaurants and Hotels as a Waiter, Butler and Bartender over London If I am considered to be part of your team, you will accomplish the best out of me and you... See more

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

270 reviews

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Replied to 20% of negative reviews

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How this company uses Trustpilot

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Rated 4 out of 5 stars

Interacting with a wide range of people

interact with a wide range of people, from event attendees to VIP guests, which helps develop strong communication and problem-solving abilities ,working in bar or food service roles,will help gain hands-on experience in handling drinks, taking orders, and working under pressure in a fast-paced environment.
Working behind the scenes at major events gives me a better understanding of how large-scale events are run, which is useful if i want to move into event planning or management and also working with new people in different locations, helps me learn how to quickly adapt to different teams and work environments.

January 30, 2025
Unprompted review
Rated 1 out of 5 stars

Closed my account without any…

Closed my account without any explanation. After emailing back a forth for a month they didn’t even consider what i said and just stuck to the words of someone else. Bar Manager are rude and don’t respect the staff. Got called racial slurs but mangers.

June 15, 2024
Unprompted review

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