Happy Ears Reviews 

249
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, most reviewers were somewhat happy with their experience overall. Many customers express satisfaction with the product's ability to block noise, particularly snoring, and appreciate the comfort they offer, especially for side sleepers. Reviewers often highlight the durability of the earplugs and their effectiveness compared to other options on the market. The customer service is also frequently praised for being responsive and helpful. However, some customers also noted issues with the fit, finding that the earplugs either fall out or cause discomfort, particularly for those with very small ear canals. A few other people also felt that the earplugs did not block enough noise or were difficult to insert and remove. There were also concerns regarding product delivery and the company's return policy for opened packages.

What people talk about most

Product

Users describe ambiguous interactions with the product, with many praising the earplugs for their comfort,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many praising the product's effectiveness, comfort,... See more

Customer service

Customers had ambiguous experiences with customer service, with some reporting great service and prompt,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the earplugs, but disagree with the price increase. In October 2022, one pair of the original cost $17.50 ... by February 2025, it increased to $22.50 ... and now in June 2026, they cost $25.... See more

Company replied

Rated 4 out of 5 stars

After months of using foam ear plugs and waking up in pain, getting earache or pulling them out in my sleep to avoid the ache I finally found happy ears, I can now sleep in comfort! I use the small si... See more

Rated 4 out of 5 stars

The early plugs are amazing. I dtruggle to find any that arr small enough and also find they hurt my ears but these just pop in easily and I can sleep all night comfortably without being woken by sno... See more

Rated 4 out of 5 stars

Tried happy ears specifically for the risk free trial clearly advertised; buy the discovery pack and request refund if they don't work for you ...I tried ocean plastic discovery pack ... includes a S,... See more


Company details

  1. Online Marketplace

Written by the company

Happy Ears makes reusable earplugs designed for real life. Whether you're a side sleeper trying to block out a snoring partner, a parent dealing with sensory overload, a student trying to focus, or heading to a concert — one pair of Happy Ears does the job. Made in Sweden since 2010, our hypoallergenic CE-certified earplugs reduce noise by 25 dB while letting natural sound through, so you can still hear conversations and music. Available in three sizes for a perfect fit, backed by our money-back guarantee.


Contact info

3.3

Average

TrustScore 3.5 out of 5

249 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically takes over 1 month to reply

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3.3

All reviews

(249)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

My go to earplugs

Have used happy ears for two years already, making sure I clean it properly and buying new every 6 months. I can see reviews are mixed but personally I had an amazing experience. I usually buy discovery pack as I can fit both big and medium size and my boyfriend uses the small ones. I am very sensitive to noise and sleep on my ears and find it comfy and great for sleeping, it really helped me when I went to a festival and music was still loud at night and I wanted to sleep.
Never had to use customer service though, so can't comment on that. Delivery is not super fast, but I don't mind, I feel like we are a bit spoiled with Amazon and expect everything to arrive in 24hrs.

November 30, 2024
Unprompted review
Rated 2 out of 5 stars

I ordered the discovery pack as I…

I ordered the discovery pack as I wasn’t sure which size to go for but the smallest ones are uncomfortably big in my ears and although I fall asleep they wake me up as I find them too uncomfortable to keep in! So they are a waste of money and I don’t know if I can return them as I have tried them out? Also there were no instructions so maybe I am not using them correctly.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

amazing experience

I’ve had an amazing experience with Happyears, and a lot of that is thanks to Sonja. She’s been fantastic at handling my inquiries, always quick to respond and genuinely helpful.
And the earplugs? They are by far the best I’ve ever used! Incredible comfort, great fit, and they block out noise perfectly without sacrificing sound quality. Highly recommend!

November 14, 2024
Unprompted review
Rated 4 out of 5 stars

Earplugs don't seal consistently in my experience

UPDATED REVIEW:
After messaging support for a refund for the first time, they told me I can save the postage and time as they refunded it in total and I do not need to send it back.
I suspect it is because someone saw this review and wanted it changed, but I cannot confirm.
So I removed a review part, that does not describe my experience anymore and I changed the review from 1 to 4 stars as the product does not fit/seal properly but my previous concerns about the practices were solved by this.
I hope this is the standard when it comes to returns, if not, you know my experience.

About the fit:
Does not seal properly/fully, does not stay in consistently/falls out (all sizes)
Had some sound reduction but I am not confident due to it being inconsistent for me.

OUTDATED PREVIOUS REVIEW:
Bought a eco-friendly Discovery Pack to figure out my size and if they work. They advertised with 30 day money back guarantee etc.

Now in the process of returning them because they dont fit, I read that I have to pay 6€ ON TOP of an already more expensive (eco friendly) set of earbuds.

I don't know why I already pay a higher price to THEN again have to pay an adidtional fee because I am returning the eco-friendly version.

About the fit:
Does not seal properly, does not stay in consistently/falls out (all sizes)

November 9, 2024
Unprompted review
Rated 1 out of 5 stars

0 rating for product, 10 for customer service

If Zero was an option for the quality of the product, that's how many stars I would have selected. The earplugs arrive with no instructions whatsoever, just a message that I'm an "awesome human being" for buying them and a statement that I should keep cleaning them - no instructions on what to use to clean them either.

The large size is still very small and I have very small ears. I put them on in my kitchen with my dishwasher running, which is nearly silent. I could still hear it distinctly.

The earplugs are absolutely garbage and the company is scamming people to make a fortune. Looking at them I would say they cost probably a dollar to make each set.

HOWEVER, I did get an immediate refund when I contacted the company and asked for a return. So their customer service is very good.

October 28, 2024
Unprompted review
Rated 3 out of 5 stars

Not the best quality

I ordered some time ago, only just getting round to trying. I tried the Discovery Pack, which was a good job, as I didn’t think I would require the large size. But that is where slight criticism comes in, the earplugs do not feel as if they fill the ears, and noise can still flood in. They’re comfortable, and surprisingly do reduce noise besides earlier statements. The only thing being is, I don’t feel like I’ve had the best nights sleep after using them.

August 4, 2024
Unprompted review
Rated 5 out of 5 stars

These are the first earplugs i have…

These are the first earplugs i have ever bought. I bought them since my family can be quite loud at night. I sleep on my side and the mid size plugs from the ocean discovery pack work great. I dont hear any noise from my family or from the main road i live next to. Really glad I found these first

September 12, 2024
Unprompted review
Rated 3 out of 5 stars

Discovery Package tried...sadly not the best fit.

My mom purchased the Discovery Package in May 2024 in preparation for a trip with her snoring daughter. Unfortunately, none of the ear plugs fit very well nor were able to block out much noise. The company was fantastic though ~ providing a refund once notified of the limited success with their ear plugs. Hopefully, a future design will provide better comfort and sound insulation (maybe designed more like a silicon ear bud) because the concept is great as is the environmental conscientiousness. Thank you, Happy Ears ~ a legit company with a great concept and great intentions... only needing an expanded design. -- KY

May 30, 2024
Unprompted review
Rated 2 out of 5 stars

Not good

Hard and a bit painful to get into ears and wake up with pain. They block out a good amount of sound once you manage to get them in

August 2, 2024
Unprompted review
Rated 1 out of 5 stars

Difficult to get into my ears

Difficult to get into my ears, and go out themselves.... Due to the long stick, doesn't work since I am a side sleeper. Changing position doens't help. Both ways they alsmost don't cancel out any noise.
Also the small casings to store them really look like rubbish. They won't even close...

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

I am a side sleeper and they are really…

I am a side sleeper and they are really comfortable! They are small ,not pointy into your ears and they don't stick out of your ears either. Because of their shape, when placed properly in your ears, they stand side ways to your head instead of sticking out and pocking into your ear while you sleep on your side. I really appreciated the package with the different sizes, so that you can find what fits you.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, I also appreciate that the ear plugs are Made in Sweden (all other brands I've seen are made in China) and I really like that some of their products are made of ocean plastic too.

July 9, 2024
Unprompted review
Rated 1 out of 5 stars

Waste of money

These earplugs block very little noise. They were a waste of $45. I'll go back to my wax plugs that work 5 times better.

May 27, 2024
Unprompted review
Rated 1 out of 5 stars

Waste of Money

Don't bother, they do nothing. Nothing. They don't block out ANY noise whatsoever. Free foam ear plugs are far better.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Life saver

Best ear plugs I've ever had and a true lifesaver! A bar moved in directly underneath my flat in July 2023 and my mental health was hanging on by a thread because of the venue's bass going on until the early hours, Thursday to Sunday, and I wasn't able to escape it. These earplugs reduced the decibels from the bass dramatically and really helped to keep me sane. Thank you Happy Ears! I've moved out of the flat now but continue to use my ear plugs when I need to. I think the price is pretty reasonable considering you reuse them - I imagine mine will last a long time.

August 31, 2023
Unprompted review
Rated 4 out of 5 stars

Very decent Company

I couldn’t use the earplugs, unfortunately, even the largest size is too small and don’t block out any noise. After my purchase I received an e-mail from Happy Ears asking me to review my purchase, which I did, explaining that I couldn’t use them and why. Very shortly agter I received an e-mail from Happy Ears saying that they would refund my purchase, I didn’t expect this. I Think this is very good service and therefore I give them 4 stars.

May 10, 2024
Unprompted review

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