Love this laundry service. Pickup and delivery is so convenient, they always follow my preferences, and everything comes back clean and neatly folded. Saves me so much time every week. They’re also... See more
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Enjoy your free time, leave the laundry to us. HappyNest is a convenient, cost-effective, eco-friendly, and fast pickup and delivery laundry service.
United States
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I'm very pleased with the service I received and will continue to use it.Thank you for a very pleasant experience.

Reply from HappyNest Laundry Service
Great professional job! Terrific cleaning and expertly folded and packed. Delivery was spot on and driver very courteous. Well done!

Reply from HappyNest Laundry Service
Laundry came back clean, nicely folded and organized. I am temporarily handicapped and cannot go up/down stairs so this service is quite convenient for me now. I will continue to use Happy Nest and highly recommend if you’re looking for a dependable laundry service that delivers quality and peace of mind.

Reply from HappyNest Laundry Service
With no telephone call to my land phone which I asked happynest to call because my cell phone is only for texting. As I told them my cell phone has spam alert and all calls do not come through. Today, the driver (who apparently cannot READ) called the cell. This caused me not to know the driver was here and thus, my clothes sat outside my apt door. For this, I was charged $15.00.
This is the second time, and that was $15.00. Moreover, the agent Brianna just told me the have listed another $15.00 they stole from me, for what e reason I do not know. Apparently, these unethical charges are a SCAM to enrich the company. Customer service is also flucked up. I rate Michigan’s happynest a 0 out of 10.
Amazing and reliable service with pickup van “tricked out” (art work) with company logo. No hassles, no confusion. No late pickups and drop offs.

Reply from HappyNest Laundry Service
Very happy with HappyNest Laundry Service. The 24 hour turnaround is super fast, and everything always comes back neatly folded, which I really appreciate. They’ve been 100% reliable every time, and everyone I’ve interacted with has been friendly and professional. Makes my life a lot easier, highly recommend.

Reply from HappyNest Laundry Service
you are fantastic!
This is a huge help! The folding and putting away gets ahead of me sometimes--- so depressing and I feel so
guilty!
I was pleased when you showed how much water we save when you take a load.
I gave this as a "get well" for a friend who had an unexpected operation, and ended up joining for myself, she was so pleased!!

Reply from HappyNest Laundry Service
Excellent customer service. Very good employee who picked up laundry and delivered it. She picked up laundry bag on time. She is very nice. Free wash was excellent.

Reply from HappyNest Laundry Service
Laundry always comes back to me perfectly...great job!!

Reply from HappyNest Laundry Service
I’m so glad I found this company. It saves me a lot of time and money definitely worth every penny my linens are looking like New 😊. I am so happy honestly, I would give you 10 stars. Thank you so much.

Reply from HappyNest Laundry Service
My laundry was done with such care and returned to me folded neatly wrapped and smelling wonderful - I'll be using them again for sure

Reply from HappyNest Laundry Service
Gave me a warning on the pickup - got it back, well folded and organized.

Reply from HappyNest Laundry Service
Clothes did not smell freshly washed. Clothes were folded in an untidy manner.

Reply from HappyNest Laundry Service

Reply from HappyNest Laundry Service
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