Amazing Customer Service I placed my order on the evening of the 28th I recieved notificaton on the 29th that it would be delivered on the 30th which was amzing as I hadn't epxected it ro arrive... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought a lightweight Koi tunic which is very comfortable and stylish. It washes and dries easily. I also bought a white Koi trousers in the sale which is very comfortable but need to beware of colo... See more
Company replied
I wanted to change some details of my exchange and Olivia in customer support was amazing—super quick responses and genuinely so helpful. Made everything stress-free! The exchange went through yeste... See more
Company replied
Extremely helpful customer service when trying to process a large order for our practice. Dealt with a lady called Olivia who I must mention for her assistance and for being so pleasant to deal with .... See more
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Company details
Written by the company
Happythreads offer a range of modern, fashionable styles which come in a variety of styles and colours in sizes XXS-5XL. Official suppliers of Koi, Cherokee Dickies and Orange Standard uniforms,
Contact info
Poddle Park Road 48, Dublin 12, United Kingdom
- www.happythreads.ie
4.9
Excellent
137 reviews
Asks customers to review
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Great customer support
Great customer support, Olivia was very helpful and responsive. Quicker turnaround on embroidery then advertised.
November 13, 2026
Unprompted review
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After sales service
I emailed the complany regarding a sizing issue and Olivia was very quick to reply and sort the issue for me.
November 9, 2026
Unprompted review
Excellent customer service
Excellent customer service - very helpful. Great product too.
November 6, 2026
Unprompted review
Olivia
I have been dealing with Olivia at Happythreads. She has always been extremely helpful, friendly, and, most importantly, responsive to emails and queries!
November 6, 2026
Unprompted review
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Love our new scrubs!
Fantastic range of scrubs on offer, with beautiful colours, style and fit for everyone. Embroidery option is a lovely addition, which really elevates our work wear.
Brilliant customer service and fast delivery.
Thank you!
October 20, 2026
Unprompted review
Reply from happythreads
Hi,
Thank you for such a lovely review! We're delighted you enjoy our range of colours and styles, and that the embroidery adds that special touch to your workwear. It's great to hear you've had such a positive experience with our team too. We really appreciate your support!
The Happythreads Team 🧡
Happy threads never disappoint and…
Happy threads never disappoint and their CS is always so nice.
Shout out to Olivia who was very kind and helped with my problem.
October 16, 2026
Unprompted review
Reply from happythreads
Hi,
Thank you for your continued trust in Happythreads! It’s lovely to hear you’ve consistently had positive experiences with us.
The Happythreads Team 🧡
Olivia was very quick and efficient
Olivia was very quick and efficient, helped to resolve complicated issue within 1 response, provided all information needed - excellent support!
October 16, 2026
Unprompted review
Reply from happythreads
Hi,
Thank you for your wonderful feedback! We're glad our team was able to provide you with all the information you needed and resolve your issue quickly.
The Happythreads Team 🧡
Olivia was very helpful and friendly
October 16, 2026
Unprompted review
Reply from happythreads
Hi,
Thanks for your kind words! It's great to hear Olivia made your experience a positive one.
The Happythreads Team 🧡
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Thank you very much for your quick…
Thank you very much for your quick response to my query. I am very happy with the prompt assistance you provided.
October 15, 2026
Unprompted review
Reply from happythreads
Hi,
We're pleased we could assist you so promptly and make things easy for you. Thank you for taking the time to share your experience!
The Happythreads Team 🧡
Olivia was great to deal with helped me…
Olivia was great to deal with helped me with my order and followed up on the same making my experience using happythreads stress free
October 15, 2026
Unprompted review
Reply from happythreads
Hi,
It's lovely to hear Olivia took such good care of your order and followed through to make sure everything went smoothly. Thank you for sharing your experience with us!
The Happythreads Team 🧡
Excellent customer service
My email was answered very quickly. My issue was dealt with immediately and I had my replacement scrubs within 48 hours. The customer device agents were so professional and friendly , a pleasure to deal with.
October 5, 2026
Unprompted review
Reply from happythreads
Hi,
Thank you for your kind review! It's great to hear that our team made the process so straightforward. We really appreciate your lovely feedback!
The Happythreads Team 🧡
Outstanding Customer Service – Thank You, Olivia! ⭐⭐⭐⭐⭐
Olivia went above and beyond to help me after I accidentally ordered the wrong uniform size. I was worried I wouldn’t have my new uniform in time to start work, but she was absolutely fantastic and got everything sorted so quickly! My new uniforms are now on the way. Some of the best customer service I’ve experienced in a long time. Olivia is a credit to the company. Thank you so much! ❤️
October 6, 2026
Unprompted review
Reply from happythreads
Hi,
Thank you so much for your lovely review! We’re really glad Olivia was able to get everything sorted in time for your new job. Wishing you all the best in your new role!
The Happythreads Team 🧡
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10/10
We have been buying from Happythreads for a few years now- excellent quality, value for money and amazing customer service, I would highly recommend.
October 8, 2026
Unprompted review
Reply from happythreads
Hi,
Thank you for your continued support over the years! We're so pleased you've had such positive experiences with us. Your recommendation means a lot, and we look forward to welcoming you again!
The Happythreads Team 🧡
The best in the business
The customer service team especially Olivia went above and beyond to help source our uniforms. The quality of Happy Threads uniforms are excellent and the colours are bright and cheerful for those of us in the Early Years sector. We have been buying our uniforms from Happy Threads for over 10 years!
October 6, 2026
Unprompted review
Reply from happythreads
Hi,
Over 10 years of choosing Happy Threads — that really means a lot to us! We're so pleased our uniforms continue to work well for your team and that Olivia could help you find exactly what you needed. Thank you for your continued trust and support. It's a pleasure having you as a customer!
The Happythreads Team 🧡
Excellent Customer Service
I had to return my purchasefrom Happythreads.ie as it didn't suit. I returned my item using An Post option. I contacted the company a few days later to check if they received my return. I was dealing with an extremely helpful and efficient lady called Olivia. She informed me that my return had not been received. Unfortunately I did not get a receipt of postage, but Olivia very kindly said if I was able to get some form of confirmation from the post office that I left my return in for postage, she would endeavour to start processing my refund despite the fact that she still had not received my return. I sent her on confirmation of postage and she immediately processed my refund. This sort of good customer service is extremely rare and I would highly recommend this company, the ordering and delivery process was also excellent. Thank you Olivia.
September 18, 2026
Unprompted review
Reply from happythreads
Hi,
Thank you so much for taking the time to leave such a kind and detailed review. We’re sorry the item wasn’t quite right for you, but we’re really glad Olivia was able to support you and help get everything resolved.
We know returns can sometimes feel stressful, especially when postage proof is involved, so it’s lovely to hear that Olivia made the process easier for you. Your recommendation means a lot to us thank you for choosing Happythreads.
The Happythreads Team 🧡
Reply from happythreads
Hi,
Thank you for your kind review! We're glad our team could be so helpful, and we appreciate you taking the time to share your feedback.
The Happythreads Team 🧡
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Great service
Great service, no time wasting. Looking forward to receiving our new order. Thank you Olivia.
August 20, 2026
Unprompted review
Reply from happythreads
Hi Christina,
Thanks so much for the review! Great to hear the process was quick and efficient thanks to Olivia — we hope your new order lives up to expectations.
The Happythreads Team 🧡
Excellent and prompt communication when…
Excellent and prompt communication when I had a query . V happy
August 18, 2026
Unprompted review
Reply from happythreads
Hi,
Thank you for your kind review! We're glad that you're happy with the services.
The Happythreads Team 🧡
I had a really positive experience with…
I had a really positive experience with Happy Threads. Their customer support was impressively fast, and they responded to my query much quicker that I expected. Olivia was also very helpful and made everything feel easy and stress free, which I really appreciated.
August 13, 2026
Unprompted review
Reply from happythreads
Hi,
Thank you for your kind review! We're delighted Olivia made the process so easy and stress-free. Thanks for choosing Happythreads.
The Happythreads Team 🧡
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