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Rated 5 out of 5 stars

Absolute first rate service from beginning through to end. Having approached both Tag Heuer and a high street jewelers, the turnaround time and costs quoted seemed excessive, to say the least. Sent an... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish. I was always kept informed of what was going on. VERY reasonable prices and extremely quick delivery once my watch was done. Would highly recommend to anyone... See more

Company replied

Rated 5 out of 5 stars

Same as Mr McQuaid - started on Google - had reservations - went to Trustpilot - felt more comfortable. My Tag is 30+yrs old and about to be passed down to my grandson. However, it has returned lookin... See more

Rated 5 out of 5 stars

Like many others here I was not sure about sending my watch through the post for a battery replacement/service. Also like many others I can confirm the experience was 100% positive. Alexis arranged... See more

Company details

  1. Watch Repair Service

Written by the company

TAG Time are independent TAG Heuer specialists. We specialise in the repair and service of all TAG Heuer models. From TAG Heuer repairs to TAG Heuer battery replacement. Your satisfaction is our priority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

5-star
4-star
3-star
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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and workmanship

Excellent service and workmanship. They restored a water damaged 1991 4000 for me. Very trustworthy and responsive!

March 13, 2026
Unprompted review
TAG Time logo

Reply from TAG Time

Thank you for your excellent review—we really appreciate your feedback.

We’re pleased we could successfully restore your 1991 TAG Heuer 4000 after water damage and bring it back to life. It’s great to hear you found the service trustworthy and responsive—that’s exactly what we aim for.

If you ever need anything in the future, we’re always here to help.

Mark
TAG Time

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Rated 5 out of 5 stars

GREAT SERVICE

Fantastic service from start to finish.
I was always kept informed of what was going on.
VERY reasonable prices and extremely quick delivery once my watch was done.
Would highly recommend to anyone and will not hesitate to use them again.10/10.

February 21, 2026
Unprompted review
TAG Time logo

Reply from TAG Time

Thank you for the fantastic review—we really appreciate your support.

We’re glad you were happy with the communication throughout and that everything was completed quickly and at a fair price. That’s exactly the level of service we aim to deliver every time.

It means a lot that you’d recommend us, and we look forward to helping you again in the future.

Mark
TAG Time

Rated 4 out of 5 stars

From beginning to end

From beginning to end, it was an incredible experience. Mark and Alexis kept me well-informed during my battery replacement and maintenance service. I got my watch back in less than two weeks, and it looks brand new. This company is outstanding, and I highly recommend them.

February 11, 2026
Unprompted review
TAG Time logo

Reply from TAG Time

Thank you for your amazing review—we really appreciate you taking the time to share your experience.

We’re glad you felt well-informed throughout and that both the battery replacement and maintenance service met your expectations. Getting your watch back looking like new in under two weeks is exactly what we aim for.

Your recommendation means a lot to us, and we’re always here whenever you need us again.

Mark
TAG Time

Rated 5 out of 5 stars

Outstanding Customer Service and Value for Money

From my initial enquiry to the watch being returned, the customer service from TT was excellent, with exceptional communication. They provided a friendly, professional and value for money service and the watch looks like new!

I would highly recommend them.

January 28, 2026
Unprompted review
TAG Time logo

Reply from TAG Time

Thank you for your wonderful review, Carole—we really appreciate your kind words.

We’re delighted to hear you were happy with the service from start to finish, especially the communication and overall value. It’s great to know your watch came back looking like new—that’s always our goal.

Your recommendation means a lot to us, and we’re always here if you need anything in the future.

Mark
TAG Time

Rated 5 out of 5 stars

Tag Time

Excellent service.Keep me up to date with what was happening.The watch looks great when returned to me.would recommend TT

January 28, 2026
Unprompted review
TAG Time logo

Reply from TAG Time

Thank you for your kind review—we really appreciate your support.

We’re glad you felt well informed throughout the process and that you’re happy with how your watch looks after its return. That’s exactly the experience we aim to deliver.

Thank you for recommending TAG Time, and we’re always here if you need us again.

Mark
TAG Time

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Rated 5 out of 5 stars

Absolute first rate service from…

Absolute first rate service from beginning through to end. Having approached both Tag Heuer and a high street jewelers, the turnaround time and costs quoted seemed excessive, to say the least. Sent an enquiry to TagTime who responded within a couple of hours and less than a week later I have my watch safely returned with a new battery, all pressure tested and cleaned at a very reasonable cost. Will be letting friends and family know. Thank you, TagTime 👍🏻

January 23, 2026
Unprompted review
TAG Time logo

Reply from TAG Time

Thank you for your fantastic review—we really appreciate you sharing your experience.

We’re pleased we could offer a quicker turnaround and better value compared to other options, while still delivering a fully pressure-tested, cleaned watch back to you in under a week. That’s exactly what we aim for.

It means a lot that you’ll be recommending us to friends and family—thank you again for your support.

Mark
TAG Time

Rated 5 out of 5 stars

Fantastic company to deal with - wow!!

I was a bit worried and reluctant to send off my watch, I have just received it back and now I am thinking what was I worrying about. From start to finish the service from Mark, Alexis and Jill has been nothing short of amazing. Thanks for everything. Cost wise excellent value.

January 10, 2026
Unprompted review
TAG Time logo

Reply from TAG Time

Thank you for your brilliant review—we really appreciate your feedback.

We completely understand the initial hesitation in sending your watch off, so it’s great to hear we were able to put your mind at ease and deliver a smooth experience from start to finish. I’ll be sure to pass your kind words on to Alexis and Jill as well.

We’re glad you were happy with the value too, and we’re always here if you need anything in the future.

Mark
TAG Time

Rated 5 out of 5 stars

Great service & quick turnaround

Great service and price from these guys especially Alexis who kept me updated throughout the process.
I had a battery replacement which included seal replacement and testing so very happy and will definitely use Tag time again for my Tag

December 18, 2025
Unprompted review
TAG Time logo

Reply from TAG Time

Thank you for your great review—we really appreciate your feedback.

We’re pleased you were happy with both the service and quick turnaround, and that everything from the battery replacement to seal replacement and testing met your expectations. I’ll be sure to pass your kind words on to Alexis as well.

We look forward to helping you again in the future—thanks for choosing TAG Time.

Mark
TAG Time

Rated 5 out of 5 stars

A little apprehensive at first

A little apprehensive at first, but what a first class professional service. Full communication throughout and very fast service. Will definitely use again and would recommend.

December 13, 2025
Unprompted review
TAG Time logo

Reply from TAG Time

Thank you for your great review, Ian—we really appreciate your feedback.

We completely understand the initial apprehension, so it’s fantastic to hear you were happy with the service and communication throughout. Providing a fast, professional experience is exactly what we aim for.

Your recommendation means a lot to us, and we look forward to helping you again in the future.

Mark
TAG Time

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Rated 5 out of 5 stars

An amazing experience from start to…

An amazing experience from start to finish
Excellent communication from Mark & Alexis throughout my battery replacement and maintenance service
Receiving my watch back in under 2 weeks and it looks like new
Fantastic company and highly recommend

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Super service & Communication

Can’t recommend enough! Excellent service and communications throughout the process from Alexis & Mark.

Battery replacement & maintenance service at a cheaper price than the high street jewellers etc & 3 times quicker turn around time!

Will definitely be using again when the time comes!

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

My 25 year old TAG S/el

Just had my TAG S/el serviced by Alexis and Mark, the whole experience was excellent, great communication at every stage and the turn around was about a week. I had a full service and the watch looks fantastic! I bought this watch from new about 25 years ago and it has a lot of sentimental value so it was important to me that it was handled with the right care and expertise, I highly recommend you try these guys out if you own a TAG watch, thank you for the superb service!

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot fault this company

I cannot fault this company. I usually send my Tag back via the jewellers, and it takes weeks. TAG Time had my watch back to me in no time at all. Communication was spot on, service amazing and cost was significantly cheaper than sending via the jeweller. I cannot give 6 stars or I would.

September 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Superb service all round

Thank you so much to Mark and Alexis! Brilliant communication, prompt service and an outstanding job. My watch has come back looking brand new. Highly recommend!

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Refurbishment

Refurbished my old, tired and worn TAG watch to an excellent condition. Highly professional service throughout.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great service 5⭐️

Outstanding Service!
Quick turnaround and great communication with confirmation emails at every step. Both of my watches were serviced and returned in just 4 days. The old gaskets and pins were returned as well such a great touch. Really impressed and will definitely use them again.

June 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Knowledgeable

Efficient, knowledgeable, trustworthy. They recommended a complete service but warned about possible damage and explained any additional costs. On this occasion I declined the extra work as it was more than the watch is worth.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. I felt assured that my watch was in good hands and it came back looking like new. Alexis was very patient - I booked and cancelled two appointments (car trouble!) before arranging the collection service. Thank you - and I will definitely use TAG Time in future!

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

5-star service without a question

5-star service without a question, great communication even outside of business hours, very clear on the process, the costs and the timeframe.

My watch had multiple repairs and a service, including crystal replacement.

Just received on a next day delivery pre-1pm as I am shortly about to be out of the country, turned up in fantastic condition, well wrapped and as described.

Cannot recommend Alexis and his team highly enough.

March 20, 2025
Unprompted review

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