Harley Street Hearing Reviews 

This was a fantastic place to go, everyone was so helpful and the staff exceptional. The treatment was first class and the knowledge and expertise was so reassuring thank you.

The audiologist and testing were excellent.

Maybe upgrade the lift to save having to walk up 2 floors when it doesn't respond.

I had my first appointment with George at Harley Street Hearing yesterday. II was treated with respect and compassion and George clearly had a lot of knowledge and was an expert in his field. He explained everything during my hearing aid assessment really clearly and simply in terms that anyone could access.
He showed and explained to me all my options for hearing aids. I had a micro suction ear wax removal that was painless and he was extremely gentle and talked me through the procedure every step of the way. As I have auditory processing disorder he explained I would be seeing an expert in the practice for fitting of the hearing aids which gave me confidence. I was extremely impressed and would highly recommend. I am excited to go back when my personalised hearing aids are ready for fitting in just a couple of weeks. Thank you George

Always find Harley Street Hearing to be considerate and helpful. Paul Checkley very attentive and understanding. No rush, always gives good advice and professional. Been to HSH many times and a calm welcoming environment. Definitely would recommend.

Careful work to deal with recalcitrant wax. The only reason for withholding the 5th star is that they were running quite significantly late despite it being a 1030 appointment.

Harley Street Hearing run a very efficient service and the treatment I received was excellent, painless and quick. The practitioner was kind, courteous and very skilled. Thank you!

I came here for my ears, the service was easy to book over phone, the office staff Sacha and Tiffany were absolutely amazing withbtheir comminication by email and telephone. The audiologist was kind, caring and professional. Thank you for a great service and I can now even hear a 'pin drop'.

Top professionals- one of the best clinics I have ever been to and can easily recommend. Wonderful care offered here.

Excellent balance and hearing assessment battery with audiologist, George - highly professional, informed and compassionate. First rate experience.

Excellent Service.
I was treated with respect and attention to detail. Everything was explained carefully and my needs treated accordingly

Andreza is a marvellous audiologist!
She listens carefully is warm and encouraging and does everything possible to programme my hearing aids to give me the best hearing experience possible. `Huge thanks.

`i Highly recommend her and the team at Harley Street Hearing.

I have been with Harley Street Hearing for several years. Their service is excellent and professional. After sales service and annual audiology consultations are of the highest quality. And the cost of advanced hearing aids is actually very competitive with high street chains

Excellent professional an friendly advice and cusomer care! I was plesntly surprised as all of my options were explained clearly. Matt Frost understands hearing issues well from his own experience, and is a very good audiologist

Vacuuming wax, hearing tests and cleaning my hearing aids were done by Mathew, who was, as always, competent and friendly. With impeccable manners.

Once again, professional, prompt & polite service from the Audiologist & the Admin Team. I've been a client for a number of years and appreciate their constant support, suggestions and reassurance. Couldn't be in better hands.

Great attention to detail, professional expert opinions given freely.

Great experience overall. Friendly attention. Everything was easy and quick to arrange.

Excellent service from Romy. Pleased with my new Oticon hearing aids.

Matthew is a very qualified, knowledgeable and personable person. Delighted at the level of knowledge and quality of service that he provides.
Also, all the staff at Harley Street Hearing are very helpful. Very pleased to have them all working for me and with me on my hearing difficulties.
Best, -B

This clinic is an absolute pleasure to deal with and Matthew and the team have delivered, yet again, a top notch service.

I don't live in London anymore so when my hearing aids weren't charging properly I went to an audiology clinic in Chester to see if they could assist me, but they told me to send the aids back to the clinic from where they were purchased. Easier said than done, as I need the aids to function on a daily basis. When I contacted this clinic, straight away they solved the issue by sending me replacement batteries and a link that illustrated how to insert them - so I was back in business within two days and felt so grateful.

I hadn't contacted the clinic for 18 months but then needed their assistance twice in one week. The second time I had cracked the casing on one of my aids. This issue was resolved within 11 days (amazing) from me sending the broken aid to the clinic. They sent it off promptly to be repaired and contacted me about an appointment which had become available so I could collect the aid asap - as it's difficult to get an appointment with Matthew I was so grateful for them to offer me this appointment.

It's not often these days that you find a company who do what they say they are going to do in an efficient, yet effortless way, and always go the extra mile to provide amazing customer service, yet Harley Street Hearing is one of those companies and I highly recommend them.

A big thank you to Matthew and the Reception Team, again!