While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Decoration and Interior Design Store
  2. Art & Antiques
  3. Bag Shop
  4. Outdoor Clothing and Equipment Shop
  5. Toiletries Store

Written by the company

Welcome to Harold and Charles where we sell interesting and wonderful decorative items for your home and office as well as amazing items for you. We don’t just sell antique or vintage items but also products that we love and use ourselves. For us it's not just about the product but the people and story behind them. This is what makes the products that you find in our store unique and special. We're based in central Cambridge and work from our hidden store cupboard.


Contact info

4.0

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely stylish bag

Lovely stylish bag, very good quality. Beautifully wrapped for me as it was a present, complete with one of the beautiful pink London notebooks. Very nice 50th present!

September 25, 2023
Advertisement
Rated 5 out of 5 stars

Quality product, quality service

Ordered duck head umbrella on the Wednesday, arrived well packaged on the Friday. Kept up to date with order. Fantastic quality, sturdy and well worth the price. Thank you for your excellent service, highly recommended. Will definitely use your website again in the future.

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect! Surprised by how fast the delivery was - packaging was lovely and bag even better than exepected! X

September 27, 2022
Advertisement
Rated 1 out of 5 stars

Disappointed Customer

I placed an order and selected shipping. After waiting for my order, I received an email that said my order is ready for pick up- I have tried to communicate with the store to find out why they aren't being sent to me and there has been no response. So, I don't have my order and I am out the cost of my order. Not happy.

September 7, 2022
Rated 3 out of 5 stars

Beautiful little notebook made and…

Beautiful little notebook made and packed with care and love

It’s my fault but it was smaller than I thought it would be and the cover was not as robust as possible thought it would be. I’ve not been well so probably didn’t read the description properly.

I’m still glad I bought it even if not quite what I expected.

June 24, 2022
Advertisement
Rated 4 out of 5 stars

Lovely embossed notebook

Lovely embossed notebook, beautifully designed and well packaged for delivery. For the price the cover was thinner, and there were fewer pages internally, than anticipated.

February 14, 2022
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look