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Harry's Reviews 

23,418
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 736 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the wonderful quality of the shaving products, which consistently leave skin feeling smooth and fresh. Many consumers also appreciate the simple online ordering process, helpful customer support interactions, and convenient subscription options available for regular grooming needs. However, some customers also noted frustrating issues with new razor designs, mentioning that replacement blades frequently did not fit properly or caused unexpected cuts during shaves. A few reviewers experienced occasional delivery delays, missing items in packages, or reported receiving damaged parcels that required extra time to resolve.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great quality and value for... See more

Quality

Customers consistently note ambiguous experiences with quality, as many reviewers praise the fantastic... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt arrivals and a strong... See more

Order

Customers had ambiguous experiences with order processes, as many reviewers praised the straightforward... See more

Service

People report positive experiences with service, frequently praising reliable, fast, and first-class... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product is great, the service is efficient. The online site could be clearer about single orders and subscriptions. You just need to manage that as you order and check. I have one disappointing... See more

Company replied

Rated 5 out of 5 stars

Great products still jury out on the new razor but trying and seeing how bit goes love shower gels and do my order every 6 weeks , wife now uses them too Delivery always spot on except last time par... See more

Company replied

Rated 5 out of 5 stars

Super shave. Maybe im being a bit more fussy because it's new but I can definitely see a and feel a difference, still bloody expensive though, prices are up there with the other two, Gillette and... See more

Company replied

Rated 5 out of 5 stars

10/10 for Harry’s but serious problems with the useless Delivery Company who cancelled the delivery day 4 times. When I complained Harry’s took full responsibility for sorting it out all out and got t... See more

Company replied


Company details

  1. Barber Supply Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Toiletries Store

About Harry's

Written by the company

Millions of people across the UK and beyond have trusted Harry's for high-quality grooming products at a fair price. Read what real customers have to say about their experience.

Harry's started in 2013 with a simple idea: great shaving products shouldn't cost a fortune. We thought there had to be a better way, so we set out to make high-quality razors and grooming products that are enjoyable to use, built to last and fairly priced.

What makes Harry's different starts in Germany, where we own the factory that makes our razor blades. Craftsmen, engineers and designers have been producing precision blades there since 1920. By owning every step of the process – from raw steel to your bathroom shelf – we can focus on quality at every stage, delivering a close, comfortable shave without the inflated price tag.

Whether you choose Harry's Plus, featuring an advanced pivoting system for our most comfortable shave yet, or our classic Harry's Original razor with five German-engineered blades, every product is designed to make your daily routine that little bit better.

SHOP SHAVE NOW

Shop Harry's shave range: the Harry's Plus and Harry's Original razors

And Harry's is about much more than shaving. Our growing grooming range includes Body Wash, Face Wash, Face Lotion and much more, all made with the same focus on quality, performance and value. Harry's Body Wash has become a customer favourite, with reviewers regularly praising its rich lather, long-lasting scent and great value.

SHOP BODY CARE

Shop Harry's Body Wash range, including Redwood, Solstice, Wildlands, Stone, Fig and Spring scents

You can shop Harry's online at gb.harrys.com and Amazon, or find us in Boots, Tesco, Superdrug, Sainsbury's, ASDA, Morrisons and Waitrose stores across the UK.

OUR SOCIAL MISSION

Read about Harry's social mission and our UK mental health partners: Shout, BLAM UK, Inside Out, akt, Celutions and CALM

We don't just care about helping you look good. We care about helping you feel good, too. That's why supporting men's mental health has always been an important part of what we do.

Suicide remains the biggest killer of men under 45 in the UK. That's why Harry's has donated more than $16 million to mental health organisations worldwide, helping almost 3 million men (and counting) access the support they need. In the UK, we're proud to partner with organisations including CALM, Shout, BLAM UK, Inside Out UK and akt, supporting everything from crisis services to therapy and community programmes.

If you've tried Harry's, we'd love to hear what you think. Your review helps other people shop with confidence and helps us keep improving. And if something isn't quite right, our customer support team will always do their best to make it right.

Contact details

Written by the company

UK
📧 ukhelp@harrys.com
DE
📧 hallo@harrys.com
US
📧help@harrys.com

Harry's Quality Guarantee

Return within 30 days for a full refund

Return within 30 days for a full refund
If you don't love it, return it within 30 days for a full refund - just contact us and we'll take care of you.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

23K reviews

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4.3

All reviews

(23,418)

796 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good first impressions.

First time trying this brand,so i took advantage of the starter pack. Prompt delivery, and I must say im very impressed with the quality of shave. I am on day 6 of using the same cartridge without any reduction in the shave quality.. This feels a postive change to my daily routine. Thanks.

September 22, 2026
Rated 3 out of 5 stars

There are only two positives to note:

There are only two positives to note:
1) the razor has a nice weight to it and is comfortable to handle
2) the trimming blade is effective.

The shaving experience is no better than the original model. The five blade sequence doesn’t help when shaving as the second and subsequent blades only drag over and irritate the skin.

Perhaps a return to a single blade (giving two shaving edges) might be more useful?

September 22, 2026
Rated 5 out of 5 stars

Great service

Great service, looking forward to trying.

September 22, 2026
Harry's logo

Reply from Harry's

We're so glad to hear you had a great experience with our service! We're truly excited for you to try it out.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

September 18, 2026
Harry's logo

Reply from Harry's

What a lovely review — thank you! Feedback like yours keeps us going. We're delighted everything arrived as expected and that you're happy with your experience.

Rated 3 out of 5 stars

I bought the Harry's Ultra razor with 4…

I bought the Harry's Ultra razor with 4 blades recently and to be totally honest I'm rather disappointed . Although the razor is quite well made you can't compare it to a Gillette Labs razor it's much more basic . The blades are leagues behind Gillette blades , they don't give a very good shave at all nothing like a Gillette blade . I went over my neck area twice and there was still quite apparent stubble remaining , I'm afraid Harry's German engineered blades are just not up to the job , will I be buying again from them , no I'm afraid not I'll be going back to Gillette .

September 18, 2026
Harry's logo

Reply from Harry's

Thank you for your feedback — we really do appreciate you sharing your honest experience. We're sorry things didn't fully meet your expectations on this occasion. We'd love to understand a bit more about what happened and see what we can do to improve things for you. Please feel free to get in touch with our team at ukhelp@harrys.com — we're here to help.

Rated 5 out of 5 stars

Smooth

Smooth, efficient and easy process

September 18, 2026
Harry's logo

Reply from Harry's

We're so glad you found our process smooth and easy. We appreciate your kind words!

Rated 5 out of 5 stars

Easy web site to use

Easy web site to use. and harrys plus blades are the best. I would recommend.

September 22, 2026
Harry's logo

Reply from Harry's

We're so happy to hear that you found our website easy to use and that you're enjoying our blades! Thank you for your wonderful recommendation.

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