Harts Nursery Reviews 

235
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company, appreciating their wonderful offerings. Customers consistently praise the exceptional quality of the bulbs and corms, noting strong plant growth, wonderful blooms, and professional packaging that keeps everything completely secure. People also highlight the exceptionally fast shipping times, very helpful communication regarding order updates, and overall top-tier professional service. Some reviewers were not happy with occasional complications or minor concerns regarding the overall delivery process and transit handling. Buyers also pointed out that managing courier logistics or tracking shipments sometimes required extra patience before packages successfully reached their final destination.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the exceptional quality, size,... See more

Quality

Customers had positive experiences with quality, expressing overall delight with the exceptional size and... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders arrive promptly and as planned.... See more

Order

People report positive experiences with order processes, highlighting brilliant service from ordering to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impressed by the display at the Harrogate Spring Flower Show we purchased some bulbs and have been absolutely delighted with them. Strong growth and a fabulous display of blooms we will be ordering mo... See more

Company replied

Rated 5 out of 5 stars

I decided to have a bigonia display last season and just randomly came across Harts. How lucky I was. It proved that I had made a great choice. I am enlarging my bigonia displays for next year so kn... See more

Company replied

Rated 5 out of 5 stars

The bulbs I have ordered in the past were of superb quality, were packaged in recyclable products, arrived at the most suitable time for planting, and produced beautiful plants. I ordered more and wa... See more

Company replied

Rated 5 out of 5 stars

Prices look competitive anyway, but that misses the outstanding quality of the products (lilies and gladioli in this case). Delivery was very quick. I’ve previously purchased product from this company... See more

Company replied


Company details

  1. Plant Nursery
  2. Seed Supplier

Information provided by various external sources

Harts Nursery is a 3rd generation, family-run nursery based in East Cheshire, UK. We have achieved many Gold Medals throughout our years of exhibiting and 15 Gold Medals at the world-famous RHS Chelsea Flower Show for our colourful Lily displays. We pride ourselves on supplying top quality and top size bulbs for your gardens.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

235 reviews

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1-star

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Replied to 100% of negative reviews

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4.7

All reviews

(235)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a problem with a batch of bulbs…

Had a problem with a batch of bulbs which Harts sorted out very quickly. Prompt, polite and efficient company to deal with

August 28, 2024
Unprompted review
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Reply from Harts Nursery

You're very welcome. Thank you for the lovely feedback.

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Rated 5 out of 5 stars

They listen

Needed to make arrangements re delivery. Harts could not have been more helpful. Have bought from them at Malvern Show and the bulbs have never failed to impress

August 9, 2024
Unprompted review
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Reply from Harts Nursery

You're very welcome! Thank you for being a loyal customer.

Rated 5 out of 5 stars

Glorious Lilies

I bought 6 bulbs from Hart's, in March 2024; 'Roselily Thalita', & 'Lily, My Wedding'. Packaging and delivery were excellent. I planted them in 15 inch containers, 3 bulbs to a pot, as instructed on Gardeners' World. Now, in August, the lilies are glorious; 3 feet tall, and the wonder of the neighbourhood.

March 26, 2024
Unprompted review
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Reply from Harts Nursery

So pleased to hear you're the envy of the neighbours! Thanks for the feedback.

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Rated 5 out of 5 stars

5 star Lilies

I bought five Rose lilies from Harts Nursery. They are giving the most amazing display of flowers which smell beautiful. I never knew about them but they are the tallest lilies I have ever seen, around 6ft high with masses of huge blooms. Well worth buying!

August 3, 2024
Unprompted review
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Reply from Harts Nursery

Roselilies are just insanely beautiful! So glad you're happy with them.

Rated 3 out of 5 stars

Begonia mixed selection supplied…

Begonia mixed selection supplied disappointing. Predominantly Orange and White with one Yellow. While saying this these give a good display.

February 2, 2024
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Reply from Harts Nursery

Hi there
Thank you for your feedback.
Unfortunately, we hand pick the corms from a pre-mixed crate and it sounds like you've been really unlucky.

If you would like to send me a photo by email to info@hartsnursery.co.uk, I can look into having this rectified for you.

Best wishes
Victoria

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Rated 1 out of 5 stars

Wrong bulbs sent

For over 15 years I have ordered bulbs from Harts, and been extremely satisfied with them, and last August I pre-ordered 7 Roselily Anouska and bulbs were received this February as expected, and planted in seven lovely containers. This week they have all flowered and to my sorrow they are not the beautiful Anouska, but all 7 are plain white flowers. I was so looking forward to seeing them, so I will write to Harts and see what they have to say.

I did send photos and then I was asked to send some more even though it was clear they were white and definitely not the Anouska that I had ordered, and paid for. Have not hear from them since. Will not be ordering from them again.

July 23, 2024
Unprompted review
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Reply from Harts Nursery

Hi Joan,
I am so sorry to hear this. Would you be able to send me photos to our email address so I can look into having this rectified for you (info@hartsnursery.co.uk).

Unfortunately, with lilies (nature is a weird and wonderful thing), they can get stressed by extreme weather conditions which can result in them reverting back to one of their original crossbreeds. The hot weather we experienced at the beginning of summer coupled with the very wet weather we've had more recently has probably caused to get stressed. But I will be happy to look into this further for you if you can send me an email with some photos.

Many thanks

Rated 5 out of 5 stars

All Bulbs Viable

We bought Amarines and Eucomis last year. Planted this spring and all are growing well

January 20, 2024
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Reply from Harts Nursery

Thank you so much for your feedback. Glad you're having a good season.

Rated 5 out of 5 stars

Had a problem with some dahlias…

Had a problem with some dahlias purchased earlier this year on contacting Harts this was dealt with courtesy and speedily.

July 15, 2024
Unprompted review
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Reply from Harts Nursery

You're very welcome. Glad to have helped.

Best wishes
HN

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Rated 5 out of 5 stars

Great quality

Great communication, very good quality, pleasure to deal with

January 15, 2024
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Reply from Harts Nursery

Thank you so much.

Rated 5 out of 5 stars

Wonderful!!

I was astonished at the size of some of the tubers, all good size but some of them HUGE!! Now flowering in my baskets and pots. Will buy again. I'd like to add a photo or video

July 5, 2024
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Reply from Harts Nursery

Yay!! So pleased to hear how happy you are with your order. Many thanks for your custom. We look forward to your future purchase(s).

Rated 5 out of 5 stars

Friendly customer service

To start with our first set of rhizomes did nothing but Victoria supplied some replacements without any quibble and these look much healthier. Victoria was very customer focused and I’d certainly use Harts again - they supply some lovely and unusual plants.

June 2, 2024
Unprompted review
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Reply from Harts Nursery

Thank you so much for your lovely feedback. Best wishes Victoria.

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Rated 5 out of 5 stars

Really helpful

Great reply service after my low rating earlier as I realised I had planted my bulbs upside down!! Learning all the time even at 80!!

May 19, 2024
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Reply from Harts Nursery

Hi Jill
Lovely to talk with you earlier. I look forward to receiving your photos and hopefully we will your gloriosa going for you.

Rated 5 out of 5 stars

First rate packaging

First rate packaging. Good sized bulbs all clearly labelled. Well done.

November 1, 2023
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Reply from Harts Nursery

This is so nice to hear - thank you!

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