Harts Nursery Reviews 

235
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company, appreciating their wonderful offerings. Customers consistently praise the exceptional quality of the bulbs and corms, noting strong plant growth, wonderful blooms, and professional packaging that keeps everything completely secure. People also highlight the exceptionally fast shipping times, very helpful communication regarding order updates, and overall top-tier professional service. Some reviewers were not happy with occasional complications or minor concerns regarding the overall delivery process and transit handling. Buyers also pointed out that managing courier logistics or tracking shipments sometimes required extra patience before packages successfully reached their final destination.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the exceptional quality, size,... See more

Quality

Customers had positive experiences with quality, expressing overall delight with the exceptional size and... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders arrive promptly and as planned.... See more

Order

People report positive experiences with order processes, highlighting brilliant service from ordering to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impressed by the display at the Harrogate Spring Flower Show we purchased some bulbs and have been absolutely delighted with them. Strong growth and a fabulous display of blooms we will be ordering mo... See more

Company replied

Rated 5 out of 5 stars

I decided to have a bigonia display last season and just randomly came across Harts. How lucky I was. It proved that I had made a great choice. I am enlarging my bigonia displays for next year so kn... See more

Company replied

Rated 5 out of 5 stars

The bulbs I have ordered in the past were of superb quality, were packaged in recyclable products, arrived at the most suitable time for planting, and produced beautiful plants. I ordered more and wa... See more

Company replied

Rated 5 out of 5 stars

Prices look competitive anyway, but that misses the outstanding quality of the products (lilies and gladioli in this case). Delivery was very quick. I’ve previously purchased product from this company... See more

Company replied


Company details

  1. Plant Nursery
  2. Seed Supplier

Information provided by various external sources

Harts Nursery is a 3rd generation, family-run nursery based in East Cheshire, UK. We have achieved many Gold Medals throughout our years of exhibiting and 15 Gold Medals at the world-famous RHS Chelsea Flower Show for our colourful Lily displays. We pride ourselves on supplying top quality and top size bulbs for your gardens.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

235 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(235)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Confidence

Confidence. Easy to use website with lovely choices and good prices. I ordered and just a few days later my carefully packed order of Gladiola corms arrived. I am pleased with my order AND very glad that they use a good delivery service, NOT Evri.

Hart’s Nursery also has excellent customer service.

April 5, 2024
Unprompted review
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Reply from Harts Nursery

That's so nice of you to say. Really appreciate it.

Rated 5 out of 5 stars

Rare to find such an all round five star retailer

I came across this nursery while looking for some specific lilies for a friend's wedding. Prices were so good I ended up buying various bulbs/tubers for the summer; the lily and liatris bulbs were really big and already sprouting shoots and they all arrived quickly and lovingly packaged, with nice labels and leaflets. Also, the customer service was excellent, Jonathan was so quick to respond to queries and very friendly. I would not hesitate to recommend this nursery on my experience so far and will definitely be revisiting soon! Thank you very much

March 21, 2024
Unprompted review
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Reply from Harts Nursery

Aww thank you very much. We really appreciate your feedback.

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Rated 5 out of 5 stars

Fantastic customer service

Ordered some Lillys and realised I'd messed up the order. Phoned them but realised it was 7 am on Saturday so I put the phone down. Amazingly they text me right back asking if they could help ! The order was sorted straight away- fantastic
Then on the Sunday I had notification something was back in stock id been waiting for. I text asking if they could add it to my existing order to save on postage and this was sorted too
How rare is fantastic customer service these days. I can't praise this business enough. All done very professionally,with an updated invoice. Marvellous.

March 16, 2024
Unprompted review
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Reply from Harts Nursery

Aww thank your for your feedback, it means a lot to small family business.

Rated 5 out of 5 stars

Timely Responses

Very helpful in answering my questions and giving most welcome advice.

September 12, 2023
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Reply from Harts Nursery

Thank you for your lovely feedback.

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Rated 5 out of 5 stars

Excellent Customer Service

I emailed customer services and they got back to me very promptly.
They were extremely helpful.
Can recommend the them 👍🏼

March 4, 2024
Unprompted review
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Reply from Harts Nursery

Thank you Keith - that's great to hear! All the best!

Rated 5 out of 5 stars

Mother’s Day flowers that keep on giving like

Shopping around for tree like lily bulbs for my wife for Mother’s Day I stumbled on Harts Nursery via google. I wanted quality suppliers for the best chance of flowering success. They certainly have a good pedigree as a grower. Found their choice and variety to be second to none. The website is great, products seem good value and their pricing is competitive. Customer service and delivery were great too.
Bulbs arrived today and look large and in great condition ready for planting. The rest is down to Diane and her green fingers.

March 1, 2024
Unprompted review
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Reply from Harts Nursery

Thanks for your feedback. We really appreciate you taking the time to share your experience. And happy gardening Diane!

Rated 5 out of 5 stars

Quality Bulbs

This is the first time I have used this company. I purchased some lily bulbs, the quality of the bulbs is fantastic,with excellent planting instructions and good communication from order to delivery, I have already planted out and looking forward to a lovely display, I will definitely be using this company again, and gladly recommend.

February 26, 2024
Unprompted review
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Reply from Harts Nursery

Thank you so much for such lovely feedback. So pleased to hear how pleased you are with your order.

Rated 5 out of 5 stars

good quality plants

good quality plants, straight forward website plants always arrive in excellent condition.

August 28, 2023
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Reply from Harts Nursery

Thank you for taking the time to leave us a review. Glad you are happy with your experience with us.

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Rated 5 out of 5 stars

bought begonia corms feb 2014 ,they are…

bought begonia corms feb 2014 ,they are really excellent.in fact the best i have seen.i like to buy from my local garden centre in sheffield but the ones i have bought local are no where near the quality you have sent me ,came across you by mistake, thank goodness i did ,will order again thanks .ken cattell

February 22, 2024
Unprompted review
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Reply from Harts Nursery

Hi Ken - thanks for your wonderful feedback. We like to supply the biggest we can.

Rated 5 out of 5 stars

100% recommend this business

First time using this business. Would totally recommend. Good notification of order receipt and despatch.
When a I had a slight query on the delivery, it was immediately resolved within 5mins.
Will definitely use again.

February 17, 2024
Unprompted review
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Reply from Harts Nursery

Thank you so much for your review. We're so pleased to hear how happy you are with your purchase from us.

Rated 5 out of 5 stars

Hart’s Nursery website experience

I have bought from Hart’s Nursery previously at RHS Tatton always good, this year I’m using the website service. I wanted to amend and add to my order Victoria Hart was so helpful nothing too much trouble. I recommend the Nursery it’s the best

February 12, 2024
Unprompted review
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Reply from Harts Nursery

Thank you so much for your kind words Anthony.

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Rated 5 out of 5 stars

Oriental lily bulbs. Haven't yet received my order but have…

Haven't yet received my order but have been informed that it is being processed. Going by previous orders I'm looking forward to some huge lily bulbs as Harts advertise the biggest top size bulbs. My previous ones have been amazing and have flowered beautifully. They also have been packed in recyclable materials too. As too past orders Well Done Harts. Regards Slim

February 7, 2024
Unprompted review
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Reply from Harts Nursery

This is very nice of you. Thank you so much.

Rated 5 out of 5 stars

This is my first purchase from Harts…

This is my first purchase from Harts and I must say they are wonderful. The service is exceptional and my bulbs look really good quality. Looking forward to seeing them grow. A++++

January 24, 2024
Unprompted review
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Reply from Harts Nursery

Aww this is so lovely to hear. Thank you.

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