Purchased a new sofa recently. Frank in the store was excellent. He as friendly and efficient. The delivery arrived this morning. I received a call earlier to say when it would be delivered and they a... See more
Company replied
Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE
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Purchased a new sofa recently. Frank in the store was excellent. He as friendly and efficient. The delivery arrived this morning. I received a call earlier to say when it would be delivered and they a... See more
Company replied
Bought a Back to School Samsung PC today in your Carrickmines store. We were dealt with by Ramon who was pleasant, knowledgeable, highly professional and attentive. We were very impressed by the level... See more
Company replied
My sofa collapsed after just 6 months of normal use. Harvey Norman’s response? They blamed me for “plonking” on it and refused to repair, replace or refund it. A sofa collapsing after eight months i... See more
Company replied
We had such a great experience dealing with Sean, the tech assistant in Harvey Norman. He was incredibly helpful and took the time to talk us through all our options when choosing a laptop. Sea... See more
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Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland
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Purchased a new sofa recently. Frank in the store was excellent. He as friendly and efficient. The delivery arrived this morning. I received a call earlier to say when it would be delivered and they arrived on time. The two guys making the delivery were Ivor and Tyrone they were friendly and brought the sofa into the house, put the legs in it and took away all the packaging. Overall an excellent shopping experience from end to end. Well done to all involved.

Reply from Harvey Norman Ireland - Carrickmines
Very professional ,friendly and helpful men

Reply from Harvey Norman Ireland - Carrickmines
Mono and Brendan are the best. Top service. Great instructions and fast.

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
Kaua was amazing! He was so pleasant and helpful. Nothing was too much trouble for him. Anyone looking for anything in the tech department should ask for Kaua. He is knowledgeable and a great salesman without making me feel like I was being pushed. Keep up the great work Kaua!

Reply from Harvey Norman Ireland - Carrickmines
Bought a Back to School Samsung PC today in your Carrickmines store. We were dealt with by Ramon who was pleasant, knowledgeable, highly professional and attentive. We were very impressed by the level and quality of personal service and I can say this as Sales Director in the Hospitality service for many years. Please make sure he is made aware of this. Many thanks Ronan

Reply from Harvey Norman Ireland - Carrickmines
We had such a great experience dealing with Sean, the tech assistant in Harvey Norman. He was incredibly helpful and took the time to talk us through all our options when choosing a laptop.
Sean was so knowledgeable and answered every question we had, explaining the different features and talking us through the pros and cons in a way that was really easy to understand. We had already done quite a bit of research ourselves, and he really helped give us confidence that we were making the right decision.
What we especially appreciated was that there was absolutely no pushy sales approach — just genuinely helpful, knowledgeable advice.
A fabulous young lad and an absolute pleasure to deal with. Sean is a real credit to Harvey Norman and made the whole experience so easy. Thank you, Sean!

Reply from Harvey Norman Ireland - Carrickmines
Séan was an amazing help in Harvey Norman (Carrigmines)!! Very professional & knew his stuff, gave very honest advice regarding products. I’ll be back to him ⭐️

Reply from Harvey Norman Ireland - Carrickmines
Ana helped us at the photo printing desk. An absolute star! Any trouble or advice, she was ready to help. Extremely attentive, would really recommend!

Reply from Harvey Norman Ireland - Carrickmines
David and Thato delivered our new sofa. It was tricky to get the sections through the house but the guys calmly and professionally achieved it with ease. Great service.

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
Delivered on time. Paul and Martin very thorough and professional in assembling beds and gave clear instructions on care. Quick, efficient, thoughtful

Reply from Harvey Norman Ireland - Carrickmines
Mono & Otman were amazing! So friendly! So helpful, they were so efficient and amazing! Couldn't sing their praises enough!

Reply from Harvey Norman Ireland - Carrickmines
Fantastic service. Helped me put the couch and chair in place and take the old ones away which was a great help to me.

Reply from Harvey Norman Ireland - Carrickmines
My sofa collapsed after just 6 months of normal use. Harvey Norman’s response? They blamed me for “plonking” on it and refused to repair, replace or refund it.
A sofa collapsing after eight months is completely unacceptable. Instead of standing behind their product, Harvey Norman chose to blame the customer.
I would not recommend buying furniture from Harvey Norman. Very disappointing product and even worse customer service

Reply from Harvey Norman Ireland - Carrickmines
I got all furnitures and electronics from them for my new house. Dealing with them is easier. Their stuffs are friendly and helpful. They are my preferred shop in Ireland.

Reply from Harvey Norman Ireland - Carrickmines
Amazing costumer service and grate help ! Thank you

Reply from Harvey Norman Ireland - Carrickmines
Thank you Anil for looking after me. Excellent customer service at Carrickmines store.

Reply from Harvey Norman Ireland - Carrickmines
We were browsing in the computer section & were gently asked by ANIL if we had any questions. He was quiet, knowledgeable, really helpful & not at all "pushy" ( which can be difficult to deal with).
We bought the computer!
Harvey Norman should value this staff member with his lovely demeanor.
( And I'm not his mother!!)
Thelma Graham

Reply from Harvey Norman Ireland - Carrickmines
Sean was a fantastic help. Great knowledge and pleasant to deal with.

Reply from Harvey Norman Ireland - Carrickmines
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