Harvey Norman Ireland - Carrickmines Reviews 

1,113
TrustScore 4.5 out of 5

4.5

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE


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Rated 5 out of 5 stars

Purchased a new sofa recently. Frank in the store was excellent. He as friendly and efficient. The delivery arrived this morning. I received a call earlier to say when it would be delivered and they a... See more

Company replied

Rated 5 out of 5 stars

Bought a Back to School Samsung PC today in your Carrickmines store. We were dealt with by Ramon who was pleasant, knowledgeable, highly professional and attentive. We were very impressed by the level... See more

Company replied

Rated 1 out of 5 stars

My sofa collapsed after just 6 months of normal use. Harvey Norman’s response? They blamed me for “plonking” on it and refused to repair, replace or refund it. A sofa collapsing after eight months i... See more

Company replied

Rated 5 out of 5 stars

We had such a great experience dealing with Sean, the tech assistant in Harvey Norman. He was incredibly helpful and took the time to talk us through all our options when choosing a laptop. Sea... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Carrickmines

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland

  • 01 2996900

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,113)

8,559 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchased a new sofa recently

Purchased a new sofa recently. Frank in the store was excellent. He as friendly and efficient. The delivery arrived this morning. I received a call earlier to say when it would be delivered and they arrived on time. The two guys making the delivery were Ivor and Tyrone they were friendly and brought the sofa into the house, put the legs in it and took away all the packaging. Overall an excellent shopping experience from end to end. Well done to all involved.

September 2, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Senan,

We are so pleased to hear about your excellent shopping experience from start to finish. It's wonderful to know that our in-store team provided efficient service and that our delivery team was friendly, punctual, and helpful. We appreciate your kind words!

Many thanks,
Katie.

Rated 5 out of 5 stars

Very professional ,friendly and helpful…

Very professional ,friendly and helpful men

September 2, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Theresa,

We appreciate your positive feedback. We are so happy to hear our team was professional, friendly, and helpful during your experience!

Many thanks,
Katie.

Rated 5 out of 5 stars

Mono and Brendan are the best

Mono and Brendan are the best. Top service. Great instructions and fast.

September 2, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi Rogier,

We are so happy to hear that our team provided you with top service, great instructions, and a fast experience. Thank you for your wonderful feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great service from Kava

September 2, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Kate,

We're so happy to hear that you had such a positive experience with our service. We truly appreciate your kind words.

Many thanks,
Katie.

Rated 5 out of 5 stars

Kaua was amazing

Kaua was amazing! He was so pleasant and helpful. Nothing was too much trouble for him. Anyone looking for anything in the tech department should ask for Kaua. He is knowledgeable and a great salesman without making me feel like I was being pushed. Keep up the great work Kaua!

August 30, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi Helen,

We're so pleased to hear about your excellent experience and that our team member was so pleasant and helpful. It's wonderful that they were knowledgeable and a great salesman without being pushy.

Many thanks,
Katie.

Rated 5 out of 5 stars

Bought a Back to School Samsung PC…

Bought a Back to School Samsung PC today in your Carrickmines store. We were dealt with by Ramon who was pleasant, knowledgeable, highly professional and attentive. We were very impressed by the level and quality of personal service and I can say this as Sales Director in the Hospitality service for many years. Please make sure he is made aware of this. Many thanks Ronan

August 30, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Ronan,

We're so pleased to hear about your excellent experience at our store. It's wonderful that our team member provided such professional and attentive service. We appreciate you sharing your positive feedback and will ensure it is passed on.

Many thanks,
Katie.

Rated 5 out of 5 stars

We had such a great experience dealing with Sean

We had such a great experience dealing with Sean, the tech assistant in Harvey Norman. He was incredibly helpful and took the time to talk us through all our options when choosing a laptop.

Sean was so knowledgeable and answered every question we had, explaining the different features and talking us through the pros and cons in a way that was really easy to understand. We had already done quite a bit of research ourselves, and he really helped give us confidence that we were making the right decision.

What we especially appreciated was that there was absolutely no pushy sales approach — just genuinely helpful, knowledgeable advice.

A fabulous young lad and an absolute pleasure to deal with. Sean is a real credit to Harvey Norman and made the whole experience so easy. Thank you, Sean!

August 30, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Michelle,

We're so pleased to hear about your excellent experience and kind words about our team. It's wonderful to know that their knowledge and support made your visit enjoyable and helped you make a confident decision. We're delighted you're happy with your purchase.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Séan was an amazing help in Harvey…

Séan was an amazing help in Harvey Norman (Carrigmines)!! Very professional & knew his stuff, gave very honest advice regarding products. I’ll be back to him ⭐️

August 27, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi Roslyn ,

We appreciate your wonderful feedback! We're so pleased to hear that our team member was a great help, very professional, and knowledgeable, providing honest advice. We are delighted that you will be back!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Ana helped us at the photo printing…

Ana helped us at the photo printing desk. An absolute star! Any trouble or advice, she was ready to help. Extremely attentive, would really recommend!

August 28, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Teddy,

We are so happy to hear about your positive experience with our team member at the photo printing desk. We appreciate you sharing your feedback and are glad we could assist you so attentively.

Kind Regards,
Kevin

Rated 5 out of 5 stars

David and Thato delivered our new sofa

David and Thato delivered our new sofa. It was tricky to get the sections through the house but the guys calmly and professionally achieved it with ease. Great service.

August 28, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi Caomhán,

We're so happy to hear our team provided such excellent service with your sofa delivery, especially with the tricky sections. We appreciate your kind words!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great experience

Anil was great to deal with. Very knowledgeable.

August 25, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Carol,

We appreciate your feedback. We are so glad to hear that our team member was great to deal with and very knowledgeable!

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent service

Delivered on time. Paul and Martin very thorough and professional in assembling beds and gave clear instructions on care. Quick, efficient, thoughtful

August 27, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Gerard,

We're so pleased to hear that your delivery was on time and that our team was thorough and professional in assembling your beds. It's wonderful that they provided clear instructions and were quick, efficient, and thoughtful.

Many thanks,
Katie.

Rated 5 out of 5 stars

Mono & Otman

Mono & Otman were amazing! So friendly! So helpful, they were so efficient and amazing! Couldn't sing their praises enough!

August 26, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Paula,

We are so pleased to hear about your positive experience! We appreciate your kind words about our team members being friendly, helpful, efficient, and amazing. Thank you for your wonderful feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Helped me put the couch and chair in place and take the old ones away which was a great help to me.

July 4, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Cynthia,

We're delighted to hear that our service was fantastic and that our team was able to assist you with placing your new furniture and removing the old items. We appreciate your positive feedback!

Many thanks,
Katie.

Rated 1 out of 5 stars

My sofa collapsed after just 8 months…

My sofa collapsed after just 6 months of normal use. Harvey Norman’s response? They blamed me for “plonking” on it and refused to repair, replace or refund it.
A sofa collapsing after eight months is completely unacceptable. Instead of standing behind their product, Harvey Norman chose to blame the customer.
I would not recommend buying furniture from Harvey Norman. Very disappointing product and even worse customer service

July 16, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Emily,

Thank you for taking the time to leave this review. We are sorry to hear of your recent experience. Please be assured that this matter is currently being reviewed internally, and we have requested for someone to contact you on this directly.

Many thanks,
Katie.

Rated 5 out of 5 stars

I got all furnitures and electronics…

I got all furnitures and electronics from them for my new house. Dealing with them is easier. Their stuffs are friendly and helpful. They are my preferred shop in Ireland.

August 24, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Tareq,

We're absolutely delighted to hear that you chose us for your new home's furnishings and electronics! It's wonderful to know that you found dealing with us easy and our staff friendly and helpful. We truly appreciate you making us your preferred shop in Ireland.

Many thanks,
Katie.

Rated 5 out of 5 stars

Amazing costumer service and grate help…

Amazing costumer service and grate help ! Thank you

August 23, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Denisa,

We're so happy to hear you had such a positive experience with our customer service. We truly appreciate your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Thank you Anil for looking after me

Thank you Anil for looking after me. Excellent customer service at Carrickmines store.

August 23, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Roman,

We are so happy to hear that you received excellent customer service at our Carrickmines store. We appreciate your kind words about our team member!

Kind Regards,
Kevin

Rated 5 out of 5 stars

ANIL

We were browsing in the computer section & were gently asked by ANIL if we had any questions. He was quiet, knowledgeable, really helpful & not at all "pushy" ( which can be difficult to deal with).
We bought the computer!
Harvey Norman should value this staff member with his lovely demeanor.
( And I'm not his mother!!)
Thelma Graham

August 20, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Thelma,

We're so pleased to hear about your positive experience in our computer section! It's wonderful that our team member provided such helpful and knowledgeable assistance, leading to your purchase. We truly appreciate your kind words and valuable feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Sean was a fantastic help

Sean was a fantastic help. Great knowledge and pleasant to deal with.

August 22, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We are so pleased to hear that our team member was a fantastic help, knowledgeable, and pleasant to deal with. We truly appreciate your positive feedback!

Kind Regards,
Kevin

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