Harvey Norman Ireland - Limerick Reviews 

1,004
TrustScore 4.5 out of 5

4.3

Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE


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Rated 4 out of 5 stars

Harvey Norman is an OK shop. It's good in Ireland, only because competition of this size and scale is non-existent. Variety and selection of goods as well as prices are good comparing to other Irish... See more

Company replied

Rated 3 out of 5 stars

I purchased on line I was not informed in the process that the item was out of stock I then had to wait for 4 days which if I had know I would not have gone ahead with the purchase. But I must comme... See more

Company replied

Rated 5 out of 5 stars

The whole process was simple, the website has great description of all features on the Nintendo switch 2 . The ordering process was very straight forward, and I recieved the console in less that 2... See more

Company replied

Rated 5 out of 5 stars

Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Limerick

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland

  • 061 422800

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,004)

8,892 reviews in the last 12 months

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Rated 5 out of 5 stars
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Arleta,

We are so pleased to hear that you found our service simple and convenient. Thank you for your wonderful feedback; we truly appreciate it.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Dealt with Shobi in your Limerick store…

Dealt with Shobi in your Limerick store this morning. What a gentleman. Credit to himself and your company. (And he got the sale). Top class

August 2, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Ken,

We are so happy to hear about your positive experience with our team member in our Limerick store. We appreciate you sharing your kind words and excellent feedback!

Kind Regards,
Kevin

Rated 4 out of 5 stars

Not bad.

Harvey Norman is an OK shop. It's good in Ireland, only because competition of this size and scale is non-existent.
Variety and selection of goods as well as prices are good comparing to other Irish retailers but pales compared to any other UK or continental stores of this size.

December 2, 2025
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Tomasz,

We appreciate your feedback and are glad to hear you find our selection and prices good compared to other Irish retailers. We are always working to enhance our offerings to better compete on a broader scale.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Alex was outstanding ..pleasant

Alex was outstanding ..pleasant , informed engaging and an asset to the establishment all round .

July 31, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Patricia,

We are so pleased to hear that our team member was outstanding, pleasant, informed, and engaging. We appreciate you sharing your kind words about their excellent work.

Kind Regards,
Kevin

Rated 3 out of 5 stars

I purchased on line I was not informed…

I purchased on line I was not informed in the process that the item was out of stock I then had to wait for 4 days which if I had know I would not have gone ahead with the purchase.
But I must commend the young girl that served me on the day of collecting my item she was must pleasant and happy kind of person and happy to conversate with me well done to her

July 28, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Martin,

We appreciate you sharing your experience with us. We sincerely regret any inconvenience caused by the delay and the lack of information regarding the item being out of stock when you placed your online order. We are actively reviewing our online ordering process to ensure clearer communication about product availability. We are, however, very pleased to hear that our team member provided you with such a pleasant and helpful collection experience. We value your feedback as it helps us improve.

Kind Regards,
Kevin

Rated 1 out of 5 stars

We ordered AC unit before heat wave and…

We ordered AC unit before heat wave and told 3 weeks waiting time. After 3 weeks, I have visited and asked order status and they told me they don’t know when product will arrive. 3 weeks of waiting to be told they can’t deliver my purchase

July 29, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Yasin,

We sincerely apologize for the extended delay and the lack of clear communication regarding your AC unit order, especially with the heatwave approaching. We understand your frustration. We are actively reviewing our order fulfillment process to prevent similar situations.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great communication from the delivery…

Great communication from the delivery guys, friendly and helpful..can recommend

July 28, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Peter,

We are so pleased to hear that our delivery team provided great communication and was friendly and helpful. We appreciate you sharing your positive experience with us!

Kind Regards,
Victoria

Rated 1 out of 5 stars

The delivery guys brought in the new…

The delivery guys brought in the new range cooker worth €5000 on the way in they broke the arm of the grill door they strained it all not happy send cooker back p

July 28, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Anita,

We are truly sorry to hear about the damage to your new range cooker during delivery. We understand your frustration. If we can assist you further with this, please email our customer support team at customer@support.harveynorman.ie

Kind Regards,
Kevin

Rated 5 out of 5 stars

Nothing is too much trouble

Nothing is too much trouble

July 27, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Patricia,

We are so pleased to hear that you had such a positive experience with us. Thank you for sharing your kind words and valuable feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The whole process was simple

The whole process was simple, the website has great description of all features on the Nintendo switch 2 .
The ordering process was very straight forward, and I recieved the console in less that 24 hrs. The next morning it arrived.

July 17, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Abi,

We're so pleased to hear that your entire experience, from browsing our website to receiving your console, was simple and straightforward. It's fantastic that you found the descriptions helpful and that your order arrived so quickly!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good delivery experience

Good delivery experience

July 25, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Bernie,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with our delivery service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

My order delivered.

I got my item on the day it was promised & it was delivered very early. The delivery men were excellent & very obliging.

July 24, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Cora,

We're so pleased to hear that your item was delivered on time and that our delivery team provided excellent and obliging service. We appreciate your kind feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great product & Service

Great product, followed by great delivery service.

July 24, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Pat,

We're so pleased to hear you enjoyed both our product and our delivery service. Thank you for your wonderful feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Very helpful staff member

Very helpful staff member. Their name was Shoaib and they had very good knowledge

July 24, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Con,

We are so pleased to hear that our team member was very helpful and knowledgeable. We appreciate you sharing your positive experience with us!

Many thanks,
Katie.

Rated 1 out of 5 stars

Their delivery service is very bad

Their delivery service is very bad. On delivery day I got the message the item wasn't in stock which was scheduled a month ago.

July 14, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi nandita,

We are sorry to hear about the issue with your delivery. We understand your frustration when an item scheduled a month ago is out of stock. We are looking into this.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie

Kind Regards,
Victoria

Rated 5 out of 5 stars

Not a bad word to say about the…

Not a bad word to say about the delivery service. I got plenty on notice for the time of delivery. The two lads were bang on. Even offered to move my old fridge out to my garage.

July 22, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Tony,

We're so pleased to hear you had such a positive delivery experience. It's wonderful to know our team provided excellent service and even helped with your old fridge. Thank you for sharing your feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Excellent delivery

Excellent delivery, kitchen was left spotless afterwards

July 14, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi there,

We're so happy to hear about your excellent delivery and that our team left your kitchen spotless! Thank you for your kind words.

Many thanks,
Katie.

Rated 3 out of 5 stars

Delivery

Delivery notified for Saturday between 8.00 and 18.00, received a phone call from Dublin after 2.00 pm on Saturday to say due to delivery crew not turning up for work delivery was being moved to following Monday.
I had spoken with Limerick branch staff member who said they had the mattress in Limerick store and I understood that delivery was being made by Limerick crew and I was up at 7.45 am on Saturday morning to move old mattress downstairs in order to expedite the delivery crew's time.

July 18, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Mark,

We appreciate you sharing your experience regarding the mattress delivery. We understand how frustrating it must have been to prepare for a Saturday delivery only to have it rescheduled due to unforeseen circumstances. We are reviewing our delivery communication process to prevent such inconveniences in the future.

Many thanks,
Katie.

Rated 4 out of 5 stars
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Jerralyn,

Thank you for taking the time to share your positive feedback. We are so pleased to hear that you experienced great service from our staff.

Many thanks,
Katie.

Rated 5 out of 5 stars

The delivery guys were efficient and…

The delivery guys were efficient and helpful they took all of the packaging.
I would use the service in the future.
Brenda

July 18, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Brenda,

We're delighted to hear that our delivery team was efficient and helpful, and that they took care of the packaging for you. Thank you for your kind words and for considering using our service again!

Many thanks,
Katie.

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