Lucas helped me with my washing machine selection. I didn’t know I would need a very specific size because it would be integrated into my kitchen units. He was patient and extremely helpful. As... See more
Company replied
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE
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Lucas helped me with my washing machine selection. I didn’t know I would need a very specific size because it would be integrated into my kitchen units. He was patient and extremely helpful. As... See more
Company replied
In order to receive my goods I was informed that I needed to have identification to receive my goods I had travelled 45 minutes to the nearest store. This information should have been given to me i... See more
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I had an excellent customer service experience recently with Bhavna in Naas Harvey Norman. I was selecting a new laptop and I went back on two separate occasions when I met Bhavna who was patient in... See more
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The delivery people were very professional and courteous and careful not to hit of light fittings etc, when bringing and taking the old American style fridge freezer from the house. As it was such an... See more
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Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland
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Thanks to Ken in Harvey Norman in Naas for his help and customer service today

Reply from Harvey Norman Ireland - Naas
Zanna was brilliant with my partner and I today in Naas store.
We went in looking to purchase a mattress which is a difficult experience picking the right one.
Zanna was very helpful and informative about each style and brand of mattress.
We were not easy customers by any means but Zanna looked after us.

Reply from Harvey Norman Ireland - Naas
We had fantastic service from Ken when buying a bed and mattress. He was very helpful and knowledgeable and a pleasure to deal with!

Reply from Harvey Norman Ireland - Naas
Lucas helped me with my washing machine selection. I didn’t know I would need a very specific size because it would be integrated into my kitchen units. He was patient and extremely helpful.
As the washing machine I choose wasn’t Samsung, Niall then took over to answer further questions and handle my purchase.
I bought a TV from Harvey Norman a year ago and came back for my new washing machine because of the excellent customer service. I was impressed again today, as usual!
Thanks guys!

Reply from Harvey Norman Ireland - Naas
I had an excellent customer service experience recently with Bhavna in Naas Harvey Norman. I was selecting a new laptop and I went back on two separate occasions when I met Bhavna who was patient in answering all of my questions. His knowledge about laptops was vast and he answered every single one of my questions (and there were many!). Couldn't recommend Bhavna any more highly, it was a great service experience, Kate S.

Reply from Harvey Norman Ireland - Naas
Everything was delivered nicely and very carefully.
Highly recommend!

Reply from Harvey Norman Ireland - Naas

Reply from Harvey Norman Ireland - Naas
Superb customer service. Always so reliable and helpful. An issue with online order was dealt with efficiently by Francis . Much appreciated- 💯 recommend purchasing from Harvey Norman.

Reply from Harvey Norman Ireland - Naas
Great service and especially the two lads that delivered. So nice, set everything up took away the rubbish no hassle. I’m delighted with the whole experience thank you

Reply from Harvey Norman Ireland - Naas
Harvey Norman Naas staff handled the delivery of our new mattress and collection of our old one very professionally. We got plenty of notice in advance and the delivery arrived on time in the good-looking Harvey Norman van. The delivery guys were amazing, really helpful and very careful around furniture and doors.

Reply from Harvey Norman Ireland - Naas
Great service. Zanna was very friendly,helpful and knowledgeable. She understood what we were looking for and ensure that the goods would be delivered quickly as we required them straight away.

Reply from Harvey Norman Ireland - Naas
I bought a fridge freezer today from Niamh. She appeoached me very quickly in a friendly manmer.Very knowledgeable, She listened carefully and understood what I needed. She made the process stress free. I did not feel spoken down to. Best of luck to Niamh.

Reply from Harvey Norman Ireland - Naas
We had a great experience today . We were looking for a mattress. We me Ken who was very helpful. He made the experience actually. Wealth of knowledge with some banter thrown in. We left happy with our purchase and a smile on our faces from talking to Ken . A Gentleman .

Reply from Harvey Norman Ireland - Naas
In order to receive my goods I was informed that I needed to have identification to receive my goods
I had travelled 45 minutes to the nearest store. This information should have been given to me in the initial email not in the final one.

Reply from Harvey Norman Ireland - Naas

Reply from Harvey Norman Ireland - Naas
Francis displayed professional sales skills by calling me to say the phone I ordered was out of stock and would take weeks to restock. He offered me the same model but in a different colour, which was available to collect 30 minutes later.

Reply from Harvey Norman Ireland - Naas
April in the Naas branch over by the range cookers was an absolute star to deal with. Extremely knowledgeable, helpful and friendly. 5 stars all the way!!!

Reply from Harvey Norman Ireland - Naas
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