My husband and I met a lovely fella called James in Harvey Norman’s this evening. He was so helpful, informative, friendly and knowledgeable. We were interested in buying a 3 , 2 and 1 seater for our... See more
Location
Switch locationUnits G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE
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Great experience in Harvey Norman’s today. Bought a mattress. Met Ken and James. Both were very friendly and helpful. Ken was very informed about the product. I was researching mattresses. I ended up... See more
Company replied
Myself and my granddaughter visited the naas store last Friday for information on laptops for collage. We were shown a couple of expensive ones with no information about GB. MG. TB. Ram or anything el... See more
Company replied
I got fantastic customer service from Bhishmd this evening and I was able to communicate easily with this gentleman. He was very helpful and easy to understand. So I don’t usually give my opinio... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Naas
Written by the company

Harvey Norman
Written by the company

- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland
- 045 907700
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Ronan and Adam from Blake Haulage
Ronan and Adam from Blake Haulage, delivered my new TV. They rang in advance to give me a time of arrival and and they arrived at that time They were both friendly, helpful and professional. Well done Blake Haulage.

Reply from Harvey Norman Ireland - Naas
Ben was brilliant
Ben was brilliant! So efficient and mannerly!
Thank you Ben! Great experience!

Reply from Harvey Norman Ireland - Naas
Ken is fantastic help !
Ken is fantastic help !
Thanks a million we are so happy with service and care !
Thank you

Reply from Harvey Norman Ireland - Naas
We bought a King Koil | Jubilee Motion…
We bought a King Koil | Jubilee Motion Mattress | King | 5ft,6 weeks ago and we are absolutely broke up I’ve never experienced so much back pain in my life,I went back a week later and they told me to give it time to settle so I did I went back again a few time and they won’t exchange it as they don’t take mattresses back,so now we are left with a €1600 mattress that’s killing us..I’ve always bought from Harvey Norman’s Naas but I’m sorry the sales haven’t a clue about mattress it’s absolutely shocking service.
I’d highly advise anyone buying a mattress from them not to do so because if it doesn’t suit you, don’t get any help and they don’t take them back!!

Reply from Harvey Norman Ireland - Naas
Ben was especially helpful
Ben was especially helpful during my visit to the photo centre .
Handled all my queries professionally and sorted out some issues with photos in a very capable manner
Lovely man to deal with and great example of a true employee dealing with customers .
Thanks

Reply from Harvey Norman Ireland - Naas
Excellent
Rang beforehand with timing, arrived on time, delivered and erected the bed very efficiently and were polite and friendly.

Reply from Harvey Norman Ireland - Naas
On time and efficiency
On time and efficiency.
One issue is not removing packaging when machine was unpacked.

Reply from Harvey Norman Ireland - Naas
Thanks to Ken in Harvey Norman in Naas…
Thanks to Ken in Harvey Norman in Naas for his help and customer service today

Reply from Harvey Norman Ireland - Naas
Zanna was brilliant with my partner and…
Zanna was brilliant with my partner and I today in Naas store.
We went in looking to purchase a mattress which is a difficult experience picking the right one.
Zanna was very helpful and informative about each style and brand of mattress.
We were not easy customers by any means but Zanna looked after us.

Reply from Harvey Norman Ireland - Naas
We had fantastic service from Ken when…
We had fantastic service from Ken when buying a bed and mattress. He was very helpful and knowledgeable and a pleasure to deal with!

Reply from Harvey Norman Ireland - Naas
Lucas and Niall were extremely helpful
Lucas helped me with my washing machine selection. I didn’t know I would need a very specific size because it would be integrated into my kitchen units. He was patient and extremely helpful.
As the washing machine I choose wasn’t Samsung, Niall then took over to answer further questions and handle my purchase.
I bought a TV from Harvey Norman a year ago and came back for my new washing machine because of the excellent customer service. I was impressed again today, as usual!
Thanks guys!

Reply from Harvey Norman Ireland - Naas
I had an excellent customer service at Naas Harvey Norman with Bhavna.
I had an excellent customer service experience recently with Bhavna in Naas Harvey Norman. I was selecting a new laptop and I went back on two separate occasions when I met Bhavna who was patient in answering all of my questions. His knowledge about laptops was vast and he answered every single one of my questions (and there were many!). Couldn't recommend Bhavna any more highly, it was a great service experience, Kate S.

Reply from Harvey Norman Ireland - Naas
Everything was delivered nicely and…
Everything was delivered nicely and very carefully.
Highly recommend!

Reply from Harvey Norman Ireland - Naas

Reply from Harvey Norman Ireland - Naas
Superb customer service
Superb customer service. Always so reliable and helpful. An issue with online order was dealt with efficiently by Francis . Much appreciated- 💯 recommend purchasing from Harvey Norman.

Reply from Harvey Norman Ireland - Naas
Great service and especially the two…
Great service and especially the two lads that delivered. So nice, set everything up took away the rubbish no hassle. I’m delighted with the whole experience thank you

Reply from Harvey Norman Ireland - Naas
Harvey Norman Naas Staff Fantastic 👏
Harvey Norman Naas staff handled the delivery of our new mattress and collection of our old one very professionally. We got plenty of notice in advance and the delivery arrived on time in the good-looking Harvey Norman van. The delivery guys were amazing, really helpful and very careful around furniture and doors.

Reply from Harvey Norman Ireland - Naas
Great service
Great service. Zanna was very friendly,helpful and knowledgeable. She understood what we were looking for and ensure that the goods would be delivered quickly as we required them straight away.

Reply from Harvey Norman Ireland - Naas
I bought a fridge freezer today from…
I bought a fridge freezer today from Niamh. She appeoached me very quickly in a friendly manmer.Very knowledgeable, She listened carefully and understood what I needed. She made the process stress free. I did not feel spoken down to. Best of luck to Niamh.

Reply from Harvey Norman Ireland - Naas
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