Havrhond 

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See what reviewers are saying

Rated 1 out of 5 stars

I lost £70 to this company. Sent me appalling quality bras and trousers, didn't fit, quality was dire. Raised dispute but they insisted on me returning goods to China through particular courier to cos... See more

Rated 4 out of 5 stars

My first review identified them as a scam because it has been so long since I placed my order and hadn't received any merchandise. Well I was wrong!!! I received the 3 beautiful bras that I ordered.... See more

Rated 1 out of 5 stars

Totally dishonest company. I ordered Bra set in April and still have not received my order. I have sent numerous emails asking for my order to be sent or a refund of my money. Originally they were bla... See more

Rated 1 out of 5 stars

Do not order from here. I also ordered bras, look at size chart before ordering, finally almost 3 months later, after sending emails( because that's the only way to TRY and contact them. Got BS AUTOMA... See more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Totals scam

Totals scam! DO NOT BUY! I ordered three pack in March and never received it. Sent emails to customer service and got nothing. SCAM!

December 28, 2020
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Rated 1 out of 5 stars

Worst bras ever

Worst bras ever. Sizing chart is not accurate at all. When you reach out to customer service they blame the fit on you not chosing the correct size. Total joke of a company.

December 14, 2020
Unprompted review
Rated 1 out of 5 stars

I lost £70 to this company

I lost £70 to this company. Sent me appalling quality bras and trousers, didn't fit, quality was dire. Raised dispute but they insisted on me returning goods to China through particular courier to cost me £50!!! Following which there was no guarantee of get my refund. Absolutely appalling and no protection from PayPal. Total scam.

December 7, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY.

Unfortunately, I should have done my research before i placed my order. Like most people, I ordered in April and still have not received anything. I continued to send emails and would basically get the same reply that it was with logistic or with customs. Now, for the past two weeks, I have been getting this response.
Thank you for contacting us!
We have received the email.
We are really sorry that we're off work now.
Our working time is from 10am to 7pm (GMT 9), Mon to Fri.
Please do not worry.
We will arrange a dedicated customer service to solve your problem within 12 hours.
We will try our best to help you.
Have a nice day!

This is a major SCAM, I guess I have learned my lesson

November 16, 2020
Unprompted review
Rated 1 out of 5 stars

Totally dishonest company

Totally dishonest company. I ordered Bra set in April and still have not received my order. I have sent numerous emails asking for my order to be sent or a refund of my money. Originally they were blaming their logistics company, now they do not respond to my emails. A one star rating is too generous for them. You will lose your money if you deal with this dishonest company.

November 13, 2020
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Rated 1 out of 5 stars

Like many others

Like many others, I ordered the bras (buy 2, get 1 free) in March and they still haven't arrived. I've emailed several times - couldn't be delivered as address was wrong (it wasn't), had to shipped a different way etc. etc. Now not replying to any emails. Definitely wouldn't recommend this company. Didn't even want to give them 1 star.

October 29, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, I ordered in May, it is now almost the end of October 2020 and have received nothing. Emailed them numerous times but they just come up with excuses. Would not order from them ever again

October 21, 2020
Unprompted review
Rated 1 out of 5 stars

If I could give this company a minus…

If I could give this company a minus review I would. I too ordered 3 bras in April & today is October 20th & I haven’t received them. I have emailed them more times than I can count since May & it’s always an excuse- delivered to the wrong address, customs held them up, customs sent them back, the address was wrong etc..etc..& they can’t ever give me shipping information or a tracking number or even the name of the mail service & when I’ve asked for the return of my money they can’t because “your order was just remained to you yesterday.” Now, my emails can’t be delivered which just adds insult to injury. They have never tried to make any effort to right this- I would feel way less frustrated if they would’ve just sent me an email that said “We screwed you you dumb Canadian!” Hope that I will be able to update this review with good news that I received my bras but don’t believe that will be happening. Steer clear of this company!

October 21, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. I ordered my bras in april and ots sept and I still don't have them. I've emailed multiple times and they keep brushing me off saying they don't know where they are. Blaming their warehouse for not responding because they are too busy. Ive asked for a refund and they refuse. Never order from them.

September 16, 2020
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Rated 1 out of 5 stars

This 4 months now and I still haven't…

This 4 months now and I still haven't received my order. I did manage to get replies when I emailed custome service. One said my order had been shipped by UPS, another said it's coming by boat so be patient and if it didn't arrive by a certain time they would return my money. When that time had elapsed I emailed them again from that email that had been sent and asked for my money back and the reply was your order had shipped. I said I know but it you read this email that said you would return my money but I of course didn't get a reply. It's sad that this kind of thing goes on but it is what it is so just kiss the money and don't expect a delivery

September 5, 2020
Unprompted review
Rated 1 out of 5 stars

I️ too was scammed

I️ too was scammed. Never received product. Email after email requesting a refund to no avail. I’m trying to see what credit card company can do. Never again will I️ order from a company that doesn’t show its address or phone number on website, or without checking reviews. Zero stars

August 1, 2020
Unprompted review
Rated 1 out of 5 stars

I should have read review before

I should have read review before! It took nearly 3 months to receive, constant emails which provided little support to the lateness, sizes MUCH MUCH too small to the sized on the website, now they refuse to exchange or refund albiet there is a policy on the Havrhond website.

July 31, 2020
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Rated 1 out of 5 stars

I saw an offer for bras on Facebook…

I saw an offer for bras on Facebook from Havrhond, who also go by Jaidi. Co and have a Support contact of: supportatbuyerhelp24.com. I bought 2 bras as it stated on advert Buy 2 get 1 free. I had to chase up delivery as they were not arriving. They eventually arrived but only 2 bras. The bras were of poor quality but I felt aggrieved to not get my free bra. I have emailed this support email about 6 times and they keep stating that I did not choose option for Buy 2 get 1 free although it clearly states on PayPal receipt that it was Buy 2 get 1 free. I have now gone through PayPal to dispute this and awaiting a reply.
Don’t buy from these adverts via Facebook, I have learnt my lesson and will not be doing this again.

July 22, 2020
Unprompted review
Rated 1 out of 5 stars

Very bad..

Very bad... It's been 3 months now, but never received my order... Allah Kareem... They just had a sin by steeling money from all who order to this brand...

July 19, 2020
Unprompted review
Rated 1 out of 5 stars

Although this should be a NEGATIVE 5…

Although this should be a NEGATIVE 5 rating. I wish I had done my research before ordering this. I ordered over 4 months ago. I’ve sent numerous emails and haven’t heard back except one time and it was all in Chinese.

July 15, 2020
Unprompted review
Rated 1 out of 5 stars

There should be zero or negative rating…

There should be zero or negative rating for this company. After 3 months of waiting, given the wrong tracking number, countless emails requesting my order or a refund I still have gotten nowhere. I too did not realize this was a Chinese company. I am very disappointed in the lack of customer service and highly recommend do not order from this company ever!

July 10, 2020
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Rated 1 out of 5 stars

The way this company presented itself…

The way this company presented itself online did not make clear it was a chinese company or I would have known not to purchase. No updates or information. Scam and wish I would have looked here first. Do not buy.

July 9, 2020
Unprompted review
Rated 1 out of 5 stars

NEGATIVE 5 STARS should be an option…

NEGATIVE 5 STARS should be an option for this garbage. Not only did it take 3 months to arrive, but the bras were WAY TOO SMALL & I ordered larger than I needed! Flimsy, ill-fitting, pathetic!! PS - do your research because if it's coming from China - BUYER BEWARE - it takes forever and the quality is suspect.

July 3, 2020
Unprompted review
Rated 1 out of 5 stars

Do not order from here

Do not order from here. I also ordered bras, look at size chart before ordering, finally almost 3 months later, after sending emails( because that's the only way to TRY and contact them. Got BS AUTOMATED emails with false shipping information on it. Bras are way to small, awful material and tried to cancel this order via email several times via email and was given more BS EMAILS. DO NOT ORDER FROM THIS COMPANY.

June 26, 2020
Unprompted review

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