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2.1

Poor

TrustScore 2 out of 5

9 reviews

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Rated 1 out of 5 stars

Poor health and safety practices and unprofessional staff

I've already written that review, mate! 😅 Here's a revised version with a bit more polish:

"Terrible experience at Haveli Ilford 😔. Staff were rude and unprofessional, and the health and safety standards were worrying. Requested clean utensils, and the response was 'our dishwasher leaves stains'. Unacceptable! Tables weren't cleaned properly, and the whole experience was a letdown. Won't be back and won't recommend. Big fan of Lambsware, but this wasn't up to par."

March 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Do not go there

Everything was wrong from the beginning : waited long time for food and when it arrived it was not eatable no taste no spices rice was just plain nann with stuffed lamb was the worst and service was terrible too.
Time to close this baby down and soon!

February 8, 2025
Unprompted review
Rated 1 out of 5 stars

We had very horrible experience and badly treated

We had very horrible experience with restaurant staff . So celebrate birthday of our twin special need kids we booked table for 9 people for 20:00p.m on Saturday the 26/04/24. When we reached it was heavily raining so we entered the restaurant 5 min before time . As soon as we entered we saw member of staff preparing the round table outside area. He looked at us but continued with his work without greeting us . One of my twin special need daughter entered in inside area where some people predominantly English white were waiting to be served . I realised that it was private event so I rushed to take out my daughters from there . She resisted as she is special need people looked at me and I sad to them she is special need and sorry for this . They said it’s okey . It seemed they didn’t mind it knowing I was trying to take her out . Mean while another member of staff rushed to me and said can you take her out people are complaining. As it was all in front of me I know no body complained it was pure lie . I was so shocked and embarrassed as being rudely forced out that I started dragging my daughter and then for resisting she slept on the floor and then I had to drag her out in distressed condition . I was so fuming with the rude and discriminatory behaviour of this unprofessional staff and probably racial staff that we decided to leave without dining . When this was happening an English gentleman entered and he was welcomed and greeted in a friendly manner by the staff . There was no sign so we couldn’t figure out that disabled/special need people are not allowed there . After this my daughter was so distressed that she kept crying and throughung tantrums. It took us couple of hours to calm her down and settle her . Until then she was crying . We then rushed to another restaurant as it was already too late that staff welcomed us greeted as and on knowing that we have 2 special need kids they not only arranged a table for us but also said that in that restaurant special need kids eat free. This is our first ever horrible experience in London that special need kids and we accompanying them were badly badly treated . My suggestion to all is to avoid embarrassment and discrimination if you have special need kids and/or if you are not English white avoid this restaurant. Please put the sign that disabled and special need people are not allowed . Such a discriminatory behaviour.

April 28, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic food

Fantastic food. The Sunday buffet is absolutely delightful; I make it a regular meal out with the family. Chef Islam is providing great dishes at an affordable price.

July 14, 2022
Unprompted review
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Rated 5 out of 5 stars

Fantastic food

Visited Haweli on Saturday evening for the first time and we will certainly return. Great food with generous portions of high quality meats and perhaps one of the best curries I've eaten. Nicely presented in a very pleasant environment. Well done to Chef Islam and his team!

November 21, 2021
Unprompted review
Rated 2 out of 5 stars

The restaurant has changed hands again…

The restaurant has changed hands again recently and the quality of the food and service have sadly dropped. I ordered and paid for a half tandoori chicken but only got a quarter. The lamb was very chewy. This is the third takeaway in a row where they have screwed up the order for one reason or another. Obviously you only notice the mistake when you get the food home, by which time it is too late to anything about it.

There are better Indian food options in Ealing frankly.

Bye Haweli.

January 16, 2021
Unprompted review
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