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Hawk Host Reviews 171

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and quick responses, often within minutes, even for complex issues. The service is frequently described as excellent, with many people highlighting the reliable uptime and the overall value for money. Consumers appreciate the straightforward sign-up process, the absence of hidden fees, and the thorough explanations provided by the support team. However, some customers expressed dissatisfaction with the website's performance, citing issues with aggressive throttling that can cause sites to go down or slow down, especially for WordPress sites with plugins. A few people also mentioned concerns about overselling, leading to slowdowns during peak hours, and a lack of true dedicated server options.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the support... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the exceptional service,... See more

Website

Clients share ambiguous opinions on website experiences. Many customers praise the speed and reliability of... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently highlight the support... See more

Response time

People report positive experiences with response times. Many customers highlight the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve probably been with HawkHost for almost 20 uninterrupted years. Wow… saying that out loud made me feel old. I’ve only used the shared hosting plan and VPS a couple of times. Good performance... See more

Company replied

Rated 5 out of 5 stars

I've got no complaints. Customer service is responsive, but I can't remember the last time I contacted them. My biggest issue with a host is uptime. Other than one relatively long outage over a... See more

Company replied

Rated 5 out of 5 stars

I really wish I found Hawk Hosting sooner. Their shared and semi-dedicated plans are affordable and upgradable, and offer cPanel, Softaculous (one-click WordPress installs), SSH access, unlimited FT... See more

Company replied

Rated 5 out of 5 stars

I have been with Hawk Host since September, 2008, availing of their shared hosting. Throughout the 17 year period the service has had excellent uptime. Support tickets are answered swiftly and... See more

Company replied


Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. DNS Provider
  4. e-Commerce Solution Provider
  5. Email Service Provider
  6. VPN Service

About Hawk Host

Written by the company

Hawk Host is a Canadian company founded in 2004. Our hosting services currently include shared hosting, reseller hosting, semi-dedicated hosting, VPS, and cloud computes in 7 locations globally:

  • Dallas TX USA
  • Los Angeles CA USA
  • New York City USA
  • London UK
  • Singapore SG
  • Hong Kong China
  • Toronto CA

In addition to hosting services, we also offer domain name registrations, SSL certificates, and email hosting.

Hawk Host offers 24/7/365 support through email, helpdesk, and live chat.

In addition to our general shared hosting services, we offer specialized high-performance plans, WordPress hosting packages, and Advanced DDoS Protection as an upgrade within our Dallas, TX, USA, and Los Angeles, CA, USA, data centers.

We operate our networks and private cloud infrastructure, all built using enterprise high-performance NVMe drives, enterprise RAM, and the latest iteration of AMD or Intel CPUs. The underlying software is operated on Storpool, an industry leader in the high-performance cloud storage space.

We are not operated by a large conglomerate or hosting entity. Instead, we are a small business still owned and directly operated by the same founding partners who created Hawk Host in 2004.

Learn more at https://www.hawkhost.com/about/

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

171 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Response was quick

Response was quick, request of me were easy to understand, and Tony was THINKING, which in the end solved the problem.

August 18, 2025
Hawk Host logo

Reply from Hawk Host

Thank you for leaving a review and I'm glad to hear Tony came through for you :)

Rated 5 out of 5 stars

Hawkhost is always very responsive…

Hawkhost is always very responsive whenever I've had an issue that I needed help with. Fast, courteous and nonjudgmental (if I caused the problem in the first place). I have and will continue to recommend their hosting services at every opportunity. I've tried others over the past 20+ years. There is no comparison in my experience.

August 13, 2025
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Reply from Hawk Host

Thank you very much for the review, and also for not only hosting with us for such a long time, but also recommending folks use our hosting :)

Rated 5 out of 5 stars

I've been using Hawk Host for Reliable, Fast, and Excellent Support – Highly Recommend Hawk Host!a while…

I've been using Hawk Host for a while now, and the experience has been nothing short of excellent. The uptime is impressive — my websites remain consistently online with no unexpected downtimes. Performance is also top-notch; pages load quickly, which is great for both user experience and SEO.

The control panel is user-friendly and packed with features. Whether you're a beginner or a seasoned developer, it’s easy to manage your hosting environment.

What really sets Hawk Host apart is their support. Their team is responsive, knowledgeable, and always helpful. Any questions or issues I’ve had were resolved quickly and professionally.

Their pricing is fair, and they offer flexible plans that suit everything from personal blogs to business sites. Overall, Hawk Host is a reliable hosting provider that delivers outstanding value and service. I’m very satisfied and would gladly recommend them to anyone looking for dependable web hosting.

August 2, 2025
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Reply from Hawk Host

Thank you for the extremely detailed review and kind words, we're glad to see you've had a great experience with our hosting :)

Rated 5 out of 5 stars

I've got no complaints

I've got no complaints. Customer service is responsive, but I can't remember the last time I contacted them. My biggest issue with a host is uptime. Other than one relatively long outage over a year ago, they've been fine.
Very Best Regards,
Tom Scott 🗽
Author of Stack the Legal Odds in Your Favor ● Speaker ● World's Leading Expert on the Corrupt U.S. Legal System

August 5, 2025
Unprompted review
Hawk Host logo

Reply from Hawk Host

Thank you for your review :)

Rated 5 out of 5 stars

Awesome host!

Awesome host, awesome support. Been with them for years!

August 1, 2025
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Reply from Hawk Host

Thank you very much for taking the time to leave a review :) -- we appreciate you hosting with us!

Rated 5 out of 5 stars

Very quick customer support when you…

Very quick customer support when you need it! If you need to ask them a question, they normally answer within minutes. It's quite outstanding.

July 18, 2025
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Reply from Hawk Host

We'll do our best to continue meeting those standards :). Thank you for hosting with us!

Rated 5 out of 5 stars

Perfect

Perfect, super quick and helpful

July 18, 2025
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Reply from Hawk Host

We like all those adjectives :) -- thank you for taking the time to leave a review, and thank you for hosting with us!

Rated 5 out of 5 stars

Myfriend

Teams support of Hawkhost very good

July 18, 2025
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Reply from Hawk Host

Our support team will definitely appreciate your kind words! Thank you for hosting with us :)

Rated 5 out of 5 stars

Very good web hosting service

I have been using Hawk Host since 2012. It was a little expensive at first, but then they created a cheaper plan, so I switched to it.

As the first hosting package was successful and became the cheapest as far as I know, I created more and more accounts. Now I have more than 20 there.

The only problem is that sometimes someone on their network send spam mail and that IP is banned by Spamhaus and other mail service providers. Hawk Host takes action immediately, and they will unban it soon, of course.

So fraudulent accounts like that will get banned and may write a bad review in a place like this as a retaliation. That's too bad.

If you do not want your IP banned like that, get a special IP for you. Hawk Host can do it now.

July 12, 2025
Unprompted review
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Reply from Hawk Host

Thank you for hosting with us for so long and continually adding services over that time, we really appreciate that! And you're correct about the IP listing, it is an unfortunate side effect of shared hosting, but we do everything we can to immediately mitigate any impactful listings. We're always working on our spam prevention to make sure this happens as rarely as possible!

Rated 5 out of 5 stars

Reliable, trustworthy and value for money

I have been with Hawk Host since September, 2008, availing of their shared hosting.

Throughout the 17 year period the service has had excellent uptime. Support tickets are answered swiftly and the replies were usually detailed enough for me not to need further questions. Definitely not "copy-paste" replies

The price of my hosting even went down, compared with when I launched my sites 17 years ago. I consider Hawk Host to be excellent value for money, technically competent and to have superb reliability.

I would recommend Hawk Host to anyone looking for fast and reliable webspace, either for commerce or private.

June 30, 2025
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Reply from Hawk Host

Thank you, sincerely, for taking the time to leave this review and for giving such high praise for our team & services. We take it as a genuine compliment that you'd host with us for so long, and we'll continue meeting and hopefully exceeding those standards for at least another 17 years to come.

Rated 5 out of 5 stars

These guys know what they're doing

Had a nasty tech problem because an app I'd written didn't work as planned. Support tracked the problem with my app and fixed it in double-quick time.

June 21, 2025
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Reply from Hawk Host

Thank you for taking the time to leave this review, and I'm very glad to hear our support team found a fix for you :)

Rated 5 out of 5 stars

More than 15 years with Hawk Host and very reliable!

I have been a customer of Hawk Host for over 15 years, and my experience has been consistently positive. Their uptime is nearly flawless, and the server speed is both stable and impressive. Whenever I encounter a minor issue, such as needing to restore a backup, their support team responds promptly and resolves the matter efficiently. I highly recommend Hawk Host for their exceptional service and reliability as a hosting provider.

June 9, 2025
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Reply from Hawk Host

This was a very nice review to read, so thank you very much for the kind words and feedback. I'm really glad we've been able to work with you this long and have such a positive experience, and I promise we'll continue to provide the same quality moving forward :)

Rated 5 out of 5 stars

Hawk Host delivers an excellent hosting…

Hawk Host delivers an excellent hosting service, but their support is nothing short of brilliant. Their response is fast, accurate and where possible they will fix the problem themselves which is a wonderful help especially for non-technical users.

May 7, 2025
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Reply from Hawk Host

I'll make sure the entire support team sees this feedback, I really appreciate you saying that, and I know they will too :) -- THANK YOU for hosting with us for as long as you have!!

Rated 5 out of 5 stars

Excellent support!

Brian F., Alfred. A & Tony B. were EXTREMELY helpful in resolving a recurring bot attack / DDOS attack issue. And not just helped, but explained things thoroughly to me. These thorough and helpful replies all help me learn better for the future. This is why I have stayed at Hawkhost for so long, and the folks here have been beyond consistent in their awesome help!

June 5, 2025
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Reply from Hawk Host

I'll be sure to let the guys know you gave them a shout-out, it's always nice to see that positive feedback :) -- I appreciate you dropping this review and thank you for hosting with us for as long as you have!

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