Haybrook Reviews 277

I have had a pleasant experience so far with Haybrook. Very efficient in finding me new tenants when my previous tenants moved on to buy their first home. Megan is my main point of contact and she is always quick at responding and dealing with any queries efficiently.

Great friendly service from both Megan & Katie. The advice and support they offer is much appreciated :)

I recently had an issue with a property manager from Haart and contacted Katie. She immediately responded, and with an incredible level of professionalism and understanding, went on to resolve the issue. I cannot express in this small box how grateful I am for Katies involvement and the steps she took to help. She single handily changed the view I had of the entire company from one I would avoid at all costs, to one I would be more than happy to deal with again. If everyone in Haart could be even 10% as good as Katie, they'd be the only business in the game.

I have to say a huge thank you to Katie who is just amazing, the service and professionalism in the way she handled a very delicate situation was second to none. She was very helpful and sympathetic to the problem we had and dealt with it to an extremely high level. A credit to the company. All the girls who I have spoken to when they answered the telephone have all been very friendly and polite. An excellent letting agents.

Recently moved with haybrook Megan and Katie was great, they got my repairs sorted straight away and answered all my questions. Both really polite and helpful.

I have been renting from Haybrooks for 3 years, and throughout this time Katie and Megan have been a joy to deal with: responding promptly to enquiries, always friendly, helpful, keeping me informed of what was happening. Requests for (inevitable) repairs were dealt with in a timely manner. They are both true professionals and a credit to Haybrooks!

We had excellent service from Haybrooks when the sold our flat. We were kept up to date throughout the process of the sale.

I am a contractor that has recently joined the panel at Haybrook and I can safely say they are a pleasure to work for.
Katie and Meg are on the ball with communication to myself and tenants, therefore I always know that a tenant has been spoken to prior to my arrival which makes everything run much smoother !
Thanks guys !

Zoe at Haybrook, provided an amazing service. She was always at hand to offer advice and walk me through all the steps to rent my property. She had a very warm and friendly personality which I’m sure helped me to let the property after the first round of viewings. Thanks!

Megan has been incredibly helpful over the last few weeks, especially when my referencing which was causing a few issues. She quickly answered any questions or problems I had in a friendly and professional manner. Many thanks for all hard work and great customer service.

Megan and the team at Haybrook have been fantastic with my move. Really helpful and friendly making the process simple and stress free.

Zoe Gregory has been so incredibly helpful throughout the whole experience. She's been extremely friendly and very efficient with everything and it's always a pleasure speaking to her as she's so lovely. Many thanks Zoe!

Many thanks to Katie & the team at Haybrook lettings for their fast & efficient service in helping us in a complicated situation & their excellent customer service. Lynda & Paul Brownell.

Sharon and Megan from Haybrooks have been very professional, very informative and always prompt with replies to any queries we have had and the service they have given us throughout the process up to letting of the property has been excellent. Thank you Sharon and Megan for your invaluable help to date.

Katie and Daniel have always been really helpful and got back to any questions or emails really quickly and efficiently. Haybrook have been great letting agents and I would recommend them.

Katie is always super helpful if anything need to be sorted out for us. It’s good to know that if you have any issue, you don’t have to worry because it will be fixed. Great costumer service!

Meg has been amazing during the time we have moved in helping us along the way with anything we needed even if it was just for a bit of advice she’s been great. Couldn’t thank her enough.

Megan & Zoe have been lovely, we was worried about having to house hunt during COVID, but these two made it so easy. They sent videos and tonnes of pictures, we had all of the information we needed and thid gave us the confidence to put a deposit down without waiting for a viewing! All of the documents were gathered on time and the online tracker was so useful, it gave us all of the visibility we needed. We receive the keys today and everything has been taken care of, we couldn't have asked for anymore. Will be using again in the future and happy to recommend!

Katie and Megan have both been brilliant and very helpful when it came to renewing a tenancy agreement due to a change in circumstances. They both were on hand with advice and went to great efforts in getting the issue resolved - thank you!