Haybrook Reviews 277

TrustScore 2.5 out of 5

2.6

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See what reviewers are saying

Rated 5 out of 5 stars

I would like to thank Francesca for helping an 80 year old lady untangle the challenge of selling a property. Her patience and clear explanations made the process easy.

Rated 5 out of 5 stars

A massive thank you to Francesca for supporting us through the sale of our property. Friendly, helpful and patient, answering all our questions and guiding us through the process.

Rated 1 out of 5 stars

I let a room in my HMO property in Sheffield through Haybrook. I was dealing with the "Assistant Branch Manager" all the way through the process. I revealed to the agency how to get acces... See more

Rated 1 out of 5 stars

2 years worth of failings Staff leave and don’t pass on We paid for a fully managed service renting out our property but had no one managing our property, made many formal complaints all ema... See more

Company details

  1. Business Services

About Haybrook

Information provided by various external sources

We’re on a mission to get you moved.

We have unique technology that gets your home hundreds more clicks, agents who listen and will negotiate hard on your behalf, and you don’t pay us a penny until we succeed.

Sell faster, smarter and for more: Think haybrook.

Get viewings, not just views

Flink is a unique technology that matches your home’s best features with things your buyers love, so they’re more likely to click, arrange a viewing and make an offer.

It’s not just local, it’s personal

Rather than concentrating on selling themselves, our agents focus on the reasons why you’re moving, so they understand how to help you best.

Big Benefits

Our size and reach means we can get you moved, smarter, faster and for more.

No sale, no fee

We don’t think you should pay a penny to someone to sell your home, unless they actually do. So we don’t charge you until we have.

BOOK YOUR FREE VALUATION BRANCH FINDER


Contact info


2.6

Poor

TrustScore 2.5 out of 5

277 reviews

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Rated 5 out of 5 stars

our first experience of renting...

We moved into our first home renting with Haybrook’s and after 2 and a half years we moved out, when we had questions they were there to answer them, when issues popped up Haybrook’s worked diligently to ensure they were addressed quickly with little disruptions. I have never rented before and my husband had only rented in London with bad experiences throughout and I’m so glad our first experience of renting together has been so positive. I’d like to thank the team, Katie, Meg & Daniel! You’ve been great!

July 30, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible customer relations linda came…

Terrible customer relations linda came out valued our house we told her the property we were interested in and she said they would arrange a viewing for us. We havnt heard a single thing since and now the property Is sold STC won’t be using hay brooks again

July 28, 2020
Unprompted review
Rated 2 out of 5 stars

Not responsive :(

Tried to get several house viewings when buying a property but many weren't responded to at all.
Used the mortgage adviser here also who dodged our calls.

July 23, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service from chloe mckenzie

chloe has been absolutely fantastic, every time we phoned she answered straight away and was only too willing to help, she helped us through all the stages of our application to rent, we can't thank her enough, if we could give ten stars we would, thanks again for everything

July 21, 2020
Unprompted review
Rated 5 out of 5 stars

5 star !

Zoe was always so helpful and polite and cheerful. All my emails were answered and I think megan did a fab job keeping me up to date of what was happening and what I needed to do. Highly recomend haybrooks!

July 17, 2020
Unprompted review
Rated 5 out of 5 stars

Five star

I would highly recommend both Megan and Katie both very friendly and professional giving a five star service !

July 10, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service received recently from…

Amazing service received recently from Katie at the Sheffield Branch, quick and thorough help/advice and she has resolved our issue within 24 hours of us first contacting which is very important to me!

June 25, 2020
Unprompted review
Rated 5 out of 5 stars

Very Welcoming & Quality Service Provided!

I’ve been dealing with Sharon for the past few months, she has been very efficient and helpful when dealing with the transfer of my lettings properties to Haybrook, and answering any questions I have too. I cannot fault the service I have received. Highly recommended!

June 18, 2020
Unprompted review
Rated 5 out of 5 stars

Everyone is always helpful

Everyone is always helpful. Any questions or concerns they are always there to help and do their best.
Megan and Dan in particular have always made everything fuss free and professional. Everyone is friendly. I haven't had any issues.

June 16, 2020
Unprompted review
Rated 5 out of 5 stars

Very helpful agency

I am very grateful to the Haybrook Rotherham team led by Ken Siddal for being very helpful on every stage of the house sale. They always returned my telefone calls proptly. All staff have been very friendly, professional and efficient. I highly reccomend this agency.

June 15, 2020
Unprompted review
Haybrook logo

Reply from Haybrook

Dear Giorgio Barmina,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.

Haybrook Rotherham

Rated 5 out of 5 stars

I am sorry I have had to leave the…

I am sorry I have had to leave the premises that I was renting through Haybrook’s I found them to be a good company to deal with especially Zoey whom I was dealing with throughout the process.
I highly recommend zoey as a good representative for the company as she has gone above all expectations to help me.

June 12, 2020
Unprompted review
Rated 5 out of 5 stars

Great service!

Brilliant staff, really helpful and will go the extra mile. As a letting agency they made the whole process really smooth and easy, and were on hand if any issues arose.

June 12, 2020
Unprompted review
Rated 5 out of 5 stars

Katie Woodhead from the Sheffield…

Katie Woodhead from the Sheffield office is one of the most professional, intelligent and helpful individuals in the organisation.

I know when I contact her, things get fixed and quick, she always communicates key issues in a timely fashion and is always happy to help.

Thank you Katie!

June 11, 2020
Unprompted review

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