Haynes Manuals Reviews 

10,072
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 321 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find the printed books very practical, appreciating the clear step-by-step instructions, helpful diagrams, and reliable guidance for maintaining their vehicles. People often mention that traditional manuals serve as a great tool for home mechanics looking to complete successful repairs. However, some customers also noted that digital versions and online guides can be very difficult to navigate and frequently lack specific details for individual car models. A few other people also felt that the online platforms offer generic instructions, poor-quality black and white photos, and little useful information.

What people talk about most

Product

Customers had ambiguous experiences with the product, noting that while traditional printed books offered... See more

Instructions

People report ambiguous experiences with instructions, as opinions on the provided manuals vary significantly... See more

Quality

Customers consistently note ambiguous experiences with quality, as many long-term reviewers praise the... See more

Website

Consumers find website disappointment to be widespread due to difficult navigation, broken links, and missing... See more

User experience

Users describe ambiguous interactions with user experience, as some reviewers find the platform clear, easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Received the manual as a portable data file (PDF) and it included everything I needed. It was quite expensive for an electronic copy, but given the specific and relatively rare vehicle type, I can s... See more

Rated 4 out of 5 stars

My comment is this - The detail is quite comprehensive - very impressed - the quality of the paper is not what I am use too. Seems a bit furry - also the manual is not A4 size - the font size could be... See more

Rated 4 out of 5 stars

I purchased online and book manual. I found the online version difficult on my phone. I thought I could download to a folder for easy navigation but cant work it out. The paperback turned up and is ex... See more

Rated 4 out of 5 stars

The pack came inside of a week..that impressive.. The radiator hoses..main front are numbered but not given a name in the description, that a bit frustrating...


Company details

  1. Car Repair and Maintenance

Written by the company

The Haynes Owner's Workshop Manuals are a series of practical manuals from the British publisher Haynes Publishing Group.


Contact info

  • High Street, BA22 7JJ, Sparkford, United Kingdom

  • haynes.com

3.6

Average

TrustScore 3.5 out of 5

10K reviews

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Replied to 3% of negative reviews

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3.6

All reviews

(10,072)

306 reviews in the last 12 months

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Rated 1 out of 5 stars

Online Haynes manual no

As a person of an of the owner of 12 Haynes manuals paperback. I figure I would give their online version a try for $45 plus other b*******. Do not get these manuals they are horrible to navigate through they make no sense on how they're set up even the most basic thing . Example performing an engine oil change and just wanted to know some simple torque specs and a fluid capacity is a 45-minute search and chances are they'll still give you the wrong numbers. The paperback books are great the online stuff no

May 28, 2026
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Rated 1 out of 5 stars

Rip-Off

Like many of the reviews, purchased an online manual for my Berlingo but it’s all generic rubbished that could easily have been downloaded from you tube. It’s no use at all. Then try contacting them, no phone numbers and they don’t reply to emails.
Steer clear of Haynes, a rip-off!

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

Just become scammers

Just become scammers. The original paper Haynes manuals were fairly good. Lots of pictures of covered all the jobs you would expect for the specific car. The online autofix manuals are nothing but a scam.. the one I bought didn't have even a single picture of the engine or any basic jobs for the car. Absolutely contained nothing. Multiple emails and online contact forms sent, not one single reply. Phone numbers hidden in terms and conditions now also out of service.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

General and incomplete

General and incomplete, not specific to my car. I expected much better job from Haynes Manuals. Waste of money, I would not recommend

March 3, 2026
Rated 1 out of 5 stars

Absolutely useless manual

Absolutely useless manual. You can find more info using Google and watching YouTube. Nothing like the manuals of old. I have had one for every car I have owned. I will never buy another!

May 19, 2026
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Rated 1 out of 5 stars

Avoid

Ordered on line. Cannot access my order, cannot phone them, their emails go unanswered.

May 19, 2026
Unprompted review
Rated 1 out of 5 stars

Haynes used to be the go to source for car repair, not any more.

Haynes used to be the go to source for vehicle repair, I have a dozen or more of their paper manuals, the online manual I bought recently was a complete disappointment, Haynes are nowhere near what they used to be. Very little information on the specific vehicle the manual is supposed relate to, most of it is generic, examples of procedures may be shown with entirely different vehicles, the genuine VIN for my vehicle was not recognised. Don't bother trying to contact their online support.

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

Lost their mojo, lost their USP.

I used to be a big fan of Haynes manuals and have used them to help with repairs and maintenance for my vehicles for decades now. Sometime in the late eighties and early nineties they reached a peak with good, often colour, photos on quality white paper. However when they moved their printing base overseas, the quality dropped dramatically with muddy grey photos on cheap grey paper.
Now I can only get an online manual for my car which is a totally different animal and which runs so contrary to the ethos of the Haynes manual. Navigation is not easy as you cannot 'flick' through it as you can a paper book. Nor have Haynes gone to the trouble of dismantling and repairing a car like yours; they have simply lifted diagrams from the official workshop manual along with some minimal and often poorly translated text. Additional stuff, such as videos, is very generic and not that helpful. Moreover, I do not have a computer in my garage so I have to plan and print beforehand rather than just take the book with me. Even then, the pages are not printer-friendly with even lines of text chopped in half over page breaks. If John Haynes OBE knew what had become of Haynes he'd be turning in his grave.

May 13, 2026
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Rated 1 out of 5 stars

Bought a digital version of a manual…

Bought a digital version of a manual expecting it to be similar to that of the usual hard copy. Nothing like it, and very poor.
Very limited information, and some of the parts I looked at showed pictures of a completely different make of car.
I tried to access some wiring information today and every time I click on the digital link it now says I have to activate it again.
Complete waste of £30. So so bad.

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

Don't bother

I have used the paper manuals for over 40 years and they were the go to manuals. Full of useful diagrams and information, even when they moved from line drawings to photographs.
The move to electronic is just a big con, there is more useful information on YouTube and in the various forums. I own two a jaguar xf and vauxhall vivaro both are pretty useless. Don't waste your money on them. If I could give less than one star I would. As others have said the majority of the information in the procedures is generic.

May 7, 2026
Unprompted review
Rated 2 out of 5 stars

Bought several Haynes manuals since the…

Bought several Haynes manuals since the 1970’s without any issues until now. Website search advice was incorrect. Did as instructed and checked compatibility which confirmed correct item. When received, cover note stated it didnt cover the model I had searched for. Emailed customer services twice and submitted contact us form on website 4 days ago. Today tried to call. Number in T&Cs does not exist. Finally found another number on FB page. Straight to answerphone and instructions to send email. This would never have happened in the past.

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

The app in the 500 card game is being…

The app in the 500 card game is being manipualated during play. Using the options for the position of the JOKER being highest or lowest in the Misere/Nullo call, The status of the JOKER is being switched mid game making a winning hand become a losing hand. I thought at first this was a bug in the app itself, but upon leaving a nasty comment cursing the developer as this was happening often, I received a glout comment at the end of such hand. Maybe the developer or administrator is also a player and using the JOKER setting to their advantage.

September 23, 2025
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Rated 1 out of 5 stars

They are not the same as they used to be.

I bought two manuals hoping they would help me as I'm trying to keep the life of my Ford Focus alive and for my Volvo its reached the age where I ideally would no longer pay for service from a dealership. The online help was generic and the paper manuals are now paperback which for £28 is ridiculous. The Volvo help is particularly confusing as its nearly all generic.

April 26, 2026
Unprompted review
Rated 1 out of 5 stars

Decline in Standards

Since they went to online only vehicle manuals, the quality of the manual has gone down. I've been using Haynes manuals for 35 years, and in that time, they've been dumbed down to the point that their helpfulness is questionable. The online only ones are the poorest of the lot. Sad.

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

Old, printed version is the king

I used the old, printed version for my former car and it was really a dream to work with.
For newer models they only provide "online" guides...

You can't really use an online guide when you are working physically on a car, especially when the new "guides" does not contains any relevant repair manuals for your car! I have a sixth generation Suzuki Swift, and the repair manual content specific for this type is about 10%...so basically useless. Most of the content shows me what I already snow from the car own printed user manual. Most of the content is "General DIY tutorials". It does not really helpful if it shows me e.g. a Ford or a Nissan, when I need specific steps for a Suzuki. It is compare a pear to an apple. It's just lazy work.

April 23, 2026
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Rated 5 out of 5 stars

Perfect for DIY Car Maintenance

The Haynes manual is brilliant for anyone who likes working on their own vehicle. The diagrams are detailed and the explanations are straightforward, making complex jobs much easier to understand. I’ve used it multiple times already and it’s been spot on every time.

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

The Service is use less - total waste of money

The Service is use less. I have been unable to access my account in months and they totally ignore all communications.

I was not a fan of the service when I could get in, but I have an issue now that access to this service (that I paid for) may be able to help and I cannot get even get in (they changed their website, I found out) and their customer support is nonexistant

April 8, 2026
Unprompted review

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