Delivery within 24 hours of main order but incorrect agents name resulted in slight delay in second part of order. Unable to order item shown on website as available. Performance of former ownership... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My new Hayter Harrier 41 autodrive, variable speed lawn mower arrived well packaged with very little to do - unfold and secure the handle bar and fill the engine with oil - to get it ready for use. Ha... See more
Company replied
Hawk 43 AD 60 - ordering was simple and straightforward. Ordering my free gift (strimmer) took 30 mins - 5 mins suggested). Otherwise, delivery was quick (48 hours) and timely. The product performs... See more
Company replied
Delivery time was efficient and courteous. What was unusual was the grass collector had small piece of dried grass and other marks in and on it, not what would expect to come from the factory. Mower... See more
Company replied
Company details
About Hayter Mowers
Written by the company
Discover the Excellence of Hayter Lawn Mowers
For over 75 years, Hayter has been synonymous with premium quality and innovation in lawn mower design. Established in 1946, our headquarters in Hertfordshire has been the birthplace of some of the finest lawn mowers in the UK. As we celebrate our 75th anniversary, we invite you to experience the unparalleled performance and reliability that Hayter is renowned for.
Whether you're a homeowner looking to maintain a pristine lawn or a professional contractor seeking dependable equipment, Hayter has the perfect solution for you. Our extensive range of electric and petrol lawn mowers caters to every garden size and requirement.
Why choose Hayter?
- Unmatched Quality: Our lawn mowers are built to last, offering exceptional durability and performance.
- Innovative Design: With cutting-edge technology and user-friendly features, our mowers make lawn care effortless.
- Versatility: From compact electric mowers for small gardens to powerful petrol mowers for larger areas, we have a model to suit every need.
- Trusted by Professionals: Our mowers are the preferred choice of professional contractors across the UK.
Although our factory does not sell or service machines on site, finding a local dealer is easy with our online dealer locator tool. Let us help you find the perfect lawn mower to achieve a beautifully manicured lawn.
Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Experience the difference that 75 years of expertise and dedication can make.
Experience the Excellence of Hayter Lawn Mowers
Written by the company
- Find Your Nearest Hayter Dealer
- Use our convenient dealer locator tool to find an authorised Hayter dealer near you. Get expert advice, genuine products, and professional service to keep your lawn looking its best.
- Discover Our Range of Premium Lawn Mowers
- Explore Hayter's extensive range of petrol and battery-powered lawn mowers. Designed with innovation and exceptional British craftsmanship, our mowers deliver superior performance and lasting durability for every garden size.
- Trusted by Professionals and Homeowners Alike
- Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Our lawn mowers are the preferred choice of professional contractors and homeowners across the UK, ensuring a beautifully maintained lawn with ease.
Lifetime Crank-Shaft Warranty
Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty
Lifetime Crank-Shaft Warranty
At Hayter, we stand by the quality and durability of our lawnmowers. That's why we offer a Lifetime Crank-Shaft Warranty on all Hayter branded machines fitted with a genuine Hayter Friction Disc and Crank-Safe Blade Brake Clutch. This warranty ensures that your lawnmower's crankshaft is protected for life, provided it is used and maintained according to our guidelines.
Trust in Hayter's commitment to excellence and enjoy a beautifully maintained lawn with confidence.
†Applies to original purchaser. Refer to terms and conditions on www.hayter.co.uk.
Contact info
Spellbrook Lane West, CM23 4BU, Spellbrook, United Kingdom
- 0800 616 298
- customer.care@hayter.co.uk
- hayter.co.uk
Shop Lawn Mowers
4.4
Excellent
471 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast delivery and amazing value!
Unbelievably quick delivery and amazing value. The lawn mower cover is such good quality for the money paid. Great to have my Harrier Pro all covered up between uses.
April 14, 2025
Reply from Hayter Mowers
Thank you for the review! We are pleased you are happy with the delivery and impressed with the quality of the product!
Ordered some oil on line and it arrived…
Ordered some oil on line and it arrived within 2 days…… excellent service and reasonably priced….
April 13, 2025
Reply from Hayter Mowers
Thank you for the review! We are pleased you are happy with the delivery and product!
Battery did not last
Battery did not last very long despite charging it as per instructions. Needed replacing in less than 2 years costing £200. Not happy 😒
April 11, 2025
Reply from Hayter Mowers
We are sorry to hear about the experience with your battery, and would like to learn more, please email us at customer.care@toro.com and someone on our Customer Care team will get back to you. Thank you.
Poor !!!off)…
Great mower (stupid stickers fall off) Customer service is shockingly bad , I’m guessing it’s the same old story had your money don’t care.i was so excited about this product 56 pro would look else where to be honest not a happy punter it’s hard work dealing with a customer service who don’t care
March 20, 2025
Unprompted review
Reply from Hayter Mowers
We are sorry to hear about the experience and would like to learn more, please email us at customer.care@toro.com and someone on our Customer Care team will get back to you. Thank you.
Reply from Hayter Mowers
Thank you for the review! We are pleased you are happy with the delivery!
Hayter Harrier
excellent quality mower, have been used to a suffolk punch cylinder mower im the past but this gives an superb cut.My only criticism would be that the slowest speed is a little to fast. Perhaps it's me getting older
April 6, 2025
Reply from Hayter Mowers
Thank you for your feedback, we are pleased you are happy with you new machine!
Good communications from everyone I…
Good communications from everyone I dealt with during the entire process. Product great too
April 4, 2025
Reply from Hayter Mowers
Thank you for the review! We are pleased you are happy with the product and communications provided!
Delivery driver very helpful and…
Delivery driver very helpful and carried box round to the garden
March 31, 2025
Reply from Hayter Mowers
Thank you for the positive review, we are pleased the delivery driver was helpful!
Reply from Hayter Mowers
Thank you for the review! We are pleased you are happy with the delivery of your engine oil!
Really quick and efficient response to…
Really quick and efficient response to my order
March 25, 2025
Reply from Hayter Mowers
Thank you for the review! We are pleased you are happy with the delivery and process!
Only received halve the order I placed
Only received halve the order I placed
Edited:
But was rectified within days...
Bought a Hayter 41 ES and it is a magnificent piece of equipment. Can't wait to use it every weekend.
Thanks Hayter
March 22, 2025
Reply from Hayter Mowers
We have received your email correspondence and we are in the process of having the items that have not been received redelivered and investigating this with the delivery company.
We do apologise for the delay!
We are pleased your delivery issues were resolved and you are happy with the product, enjoy your item!
Speedy delivery
Very easy to order and excellent price. What surprised me was the speed of processing and delivery. My order was sent for dispatch the same day I placed my order and then delivered the following day. Fantastic.
March 19, 2025
Reply from Hayter Mowers
Thank you for the review! We are pleased you are happy with the process and delivery!
No tracking details…
Didn’t receive an email from Hayter with the delivery tracking details, then FedEx failed to deliver, once, maybe twice, I’ll never know. I resorted to collecting from the FedEx depot so as to avoid further disappointment.
March 18, 2025
Reply from Hayter Mowers
We have received your email correspondence and we are in the process of having this investigated with the delivery company, we shall be in contact shortly.
Good communication quick delivery and…
Good communication quick delivery and set up,ready to go….
I’ve had a Hayter, such a great lawn mower.
March 16, 2025
Reply from Hayter Mowers
Thank you for the review! We are pleased you are happy with the delivery and product!
Next day delivery
Next day delivery and kept informed of progress by email , items were in sturdy packaging.
March 15, 2025
Reply from Hayter Mowers
Thank you for the review! We are pleased you are happy with packaging and delivery!
The service was superb
The service was superb. Mower ordered late one night, despatched early next day and delivered by 08.30 next day. Product well packed and with easy to follow instructions. Used once so far and very pleased with performance of the mower.
I have just replaced my over 20 year old Hayter Harrier 41 with this purchase so am a bit of a Hayter fan!!
March 12, 2025
Reply from Hayter Mowers
Thank you for taking the time to share your review, we are pleased to hear your recent purchase was delivered promptly and the product was as expected, Happy mowing!
Your Company that Deliver the movers
Your Company that Deliver the movers, left it by my front door on a main road, no email from anyone to say what day or what time of Delivere,, I could still been waiting unaware when it was coming,,luckily it wasn't stolen, , Have said that ,, Moan over, Having used the mover today, i must say its Quality , Thank you Mark
March 14, 2025
Reply from Hayter Mowers
Thank you for your review, an email should have been sent direct with tracking information, please do contact us at customer.care@toro.com to discuss this further. We are pleased you are happy with the mower.
Very pleased with electric Harrier 41 pro
It was sunday and our 30 year old Hayter Harrier 41 died. Tempted by the latest Hayter Harrier 41 Pro electric and the Hayter websites promised rapid delivery via their local agent (Goodrowes, Chichester), a new machine was ordered. Arrived as promised, set up and charged by Goodrowes, collected and first cut of the year completed. Perfect electric replacement for a trusted old mower, cuts the grass beautifully and feels good to use.
March 11, 2025
Reply from Hayter Mowers
Thank you for taking the time to share your review, we are pleased to hear your recent purchase was delivered promptly and the service provided was as expected, Many happy years of mowing with your new machine!
Reply from Hayter Mowers
Thank you for the review! We are pleased you are happy with the process and delivery!
Quick effective delivery
March 8, 2025
Reply from Hayter Mowers
Thank you for the review! We are pleased you are happy with quick delivery!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.