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Hayter Mowers Reviews 

473
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, highlighting their excellent cut, robust build quality, and ease of use, often noting improvements over older models. The ordering process is consistently described as straightforward and efficient, with many appreciating the quick, well-packaged delivery service, often receiving items within a few days. However, some customers noted initial product issues, including oil leaks, incorrectly fitted parts, or damaged wiring. A few also experienced delays or poor communication regarding delivery tracking, and some reported recurring problems with the self-drive mechanism or other components needing frequent repairs.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the build quality and ease of use,... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising the exceptional build... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and efficient delivery... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of the ordering process and... See more

Service

Clients share ambiguous opinions on service, with many reviewers reporting excellent service, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery within 24 hours of main order but incorrect agents name resulted in slight delay in second part of order. Unable to order item shown on website as available. Performance of former ownership... See more

Company replied

Rated 5 out of 5 stars

My new Hayter Harrier 41 autodrive, variable speed lawn mower arrived well packaged with very little to do - unfold and secure the handle bar and fill the engine with oil - to get it ready for use. Ha... See more

Company replied

Rated 5 out of 5 stars

Ordered online and delivered within 4days, excellent service. Having used the mower twice now, it gives an excellent cut, has some weight about it which creates great stripes. No issue with the batter... See more

Company replied

Rated 5 out of 5 stars

Delivery time was efficient and courteous. What was unusual was the grass collector had small piece of dried grass and other marks in and on it, not what would expect to come from the factory. Mower... See more

Company replied


Company details

  1. Garden
  2. Lawn Mower Store
  3. Manufacturer

About Hayter Mowers

Written by the company

Discover the Excellence of Hayter Lawn Mowers

For over 75 years, Hayter has been synonymous with premium quality and innovation in lawn mower design. Established in 1946, our headquarters in Hertfordshire has been the birthplace of some of the finest lawn mowers in the UK. As we celebrate our 75th anniversary, we invite you to experience the unparalleled performance and reliability that Hayter is renowned for.

Whether you're a homeowner looking to maintain a pristine lawn or a professional contractor seeking dependable equipment, Hayter has the perfect solution for you. Our extensive range of electric and petrol lawn mowers caters to every garden size and requirement.

Why choose Hayter?

  • Unmatched Quality: Our lawn mowers are built to last, offering exceptional durability and performance.
  • Innovative Design: With cutting-edge technology and user-friendly features, our mowers make lawn care effortless.
  • Versatility: From compact electric mowers for small gardens to powerful petrol mowers for larger areas, we have a model to suit every need.
  • Trusted by Professionals: Our mowers are the preferred choice of professional contractors across the UK.

Although our factory does not sell or service machines on site, finding a local dealer is easy with our online dealer locator tool. Let us help you find the perfect lawn mower to achieve a beautifully manicured lawn.

Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Experience the difference that 75 years of expertise and dedication can make.

Experience the Excellence of Hayter Lawn Mowers

Written by the company

Find Your Nearest Hayter Dealer
Use our convenient dealer locator tool to find an authorised Hayter dealer near you. Get expert advice, genuine products, and professional service to keep your lawn looking its best.
Discover Our Range of Premium Lawn Mowers
Explore Hayter's extensive range of petrol and battery-powered lawn mowers. Designed with innovation and exceptional British craftsmanship, our mowers deliver superior performance and lasting durability for every garden size.
Trusted by Professionals and Homeowners Alike
Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Our lawn mowers are the preferred choice of professional contractors and homeowners across the UK, ensuring a beautifully maintained lawn with ease.

Lifetime Crank-Shaft Warranty

Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty

Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty

Lifetime Crank-Shaft Warranty

At Hayter, we stand by the quality and durability of our lawnmowers. That's why we offer a Lifetime Crank-Shaft Warranty on all Hayter branded machines fitted with a genuine Hayter Friction Disc and Crank-Safe Blade Brake Clutch. This warranty ensures that your lawnmower's crankshaft is protected for life, provided it is used and maintained according to our guidelines.

Trust in Hayter's commitment to excellence and enjoy a beautifully maintained lawn with confidence.

†Applies to original purchaser. Refer to terms and conditions on www.hayter.co.uk.


Contact info

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Discover Hayter's premium lawnmower range for a perfectly striped lawn

4.4

Excellent

TrustScore 4.5 out of 5

473 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(473)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

lawn mower oil

wanted lawn mower oil, easy to order and very quick delivery.

March 10, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with the process and delivery!

Rated 5 out of 5 stars

Web page was easy to navigate

Web page was easy to navigate, cost was good , and it arrived in good condition.

Great service to go with great mowers
Thank you

March 7, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with the service provided!

Rated 5 out of 5 stars

Hayter Lawn Mower Service Parts

The oil I purchased was plenty big enough for the service on my lawn mower, the delivery was prompt and a good outcome all round :)

February 19, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for your review, we are pleased to hear you are happy with your product and delivery was prompt!

Rated 1 out of 5 stars

Poor quality, poor customer service buy into other brands.

Unfortunately Hayter are no longer a company I would buy or recommend!
Batteries are very expensive not lasting test of time! Paint peeling off after 2 years.
Build quality no way near as good as it used to be.
Gone back to my trusty old Honda petrol mower this year! 10 years plus old started first time and has a great durable plastic deck with steel roller.
Avoid battery equipment very expensive and poor quality not built to last waste of money over £2,000
Customer service non existent.
Customer service do not reply!
Thanks

February 7, 2025
Unprompted review
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for taking the time to leave a review and we are sorry to hear you are unhappy with the products, we understand you have been in contact with our Customer Care team, please continue to make contact and someone within the Customer Care team will get back to you. Thank you.

Rated 5 out of 5 stars

Great customer experience

Great customer experience, both from Hayter and their local distributor/service agent Wycombe Garden Machinery.

October 23, 2024
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with the service provided.

Rated 1 out of 5 stars

Brought a hayter 56 from goodrowes…

Brought a hayter 56 from goodrowes Chichester, they said it was a good machine for commercial use so we spent £1,600:00 and gave it a try
Very quickly saw that it blocked the chute and also the bars between the roller and had to keep stopping to unblock it
Not good for a supposed commercial machine
The handlebars bent and broke and had to be welded but didn’t work because it’s so thin that there is nothing to weld to
It’s ok for short grass when it’s dry only , then will do a reasonable job,
As a commercial user I wasted my money as it’s not up to the job

October 27, 2024
Unprompted review
Hayter Mowers logo

Reply from Hayter Mowers

We are sorry to hear about the experience with your lawnmower, and would like to learn more, please email us at customer.care@toro.com and someone on our Customer Care team will get back to you. Thank you.

Rated 5 out of 5 stars

Excellent service with trust and

Excellent service with trust and, hopefully, a financial saving using your fuel additive as opposed to the expensive white fuel!!

October 22, 2024
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the positive review!

Rated 1 out of 5 stars

Having purchased an electric Hayter…

Having purchased an electric Hayter Osprey 46 in March 2022 sadly some 2 years 2 months later it no longer works unless I spend c£400 on it with bearings having gone, self propeller not working and debris evidently stopping it working. This despite washing it after every use I am told it hasn’t been looked after properly as it needed to have a 12 monthly service despite there being no engine. My mistake and Hayter have not been empathetic or tried to do anything other than tell me I should follow their guidelines. Fair enough in some ways but when electric cars don’t need annual servicing any more strange that’s not the case with Hayter. Lessons learned and be warned…..
Update:
Following a request to email ‘Toro’ to look into the issue again. I have now been told just using the hose system “will not clear all the internally collected dust & debris” - not sure why I was asked to contact them again as this hasn’t added any value albeit now also learnt the hose mechanism doesn’t do too much then.

October 18, 2024
Unprompted review
Hayter Mowers logo

Reply from Hayter Mowers

We are sorry to hear about the experience with your lawnmower, and would like to learn more, please email us at customer.care@toro.com and someone on our Customer Care team will get back to you. Thank you.

Rated 1 out of 5 stars

I bought a hayter 41 in September 2023

I bought a hayter 41 in September 2023. It leaked oil thru the air intake and saturated the paper filter. Oil dripped from the air intake on to the mower causing and the onto the grass. It went back for repair 4 times, each time taking several weeks. After threatening legal action I got a new mower. Guess what. It also leaked oil, also it surged (hunting) very badly. No recourse to the warranty as was 2-3 weeks out of the warranty. Now back to another mower shop. Waiting for a replacement carburettor part. £900 for a piece of rubbish.

September 11, 2024
Unprompted review
Hayter Mowers logo

Reply from Hayter Mowers

I am sorry to hear the concerns you have raised about your lawnmower, we would like to know more so we can get this resolved, please contact customer.care@toro.com and we will investigate further.

Rated 5 out of 5 stars

Great value effective kit

Quick service, great products and able to use the same battery across different tools.

October 2, 2024
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with your purchase!

Rated 1 out of 5 stars

I PURCHASED A HAYTER HARRIER 41 LAWN…

I PURCHASED A HAYTER HARRIER 41 LAWN MOWER FOR £999 BACK IN JULY 2024. WITHIN A FEW WEEKS I STARTED TO NOTICE A PATCH OF FUEL OR OIL ON MY LAWN WHERE THE LAWNMOWER HAD STOOD FOR A FEW MOMENTS WHILST I CLEANED IT AFTER MOWING THE LAWN. NOW THE OIL , IT TURNS OUT TO BE ENGINE OIL, IS POURING OUT OF THE AIR FILTER. SINCE JULY I HAVE BEEN ON TWO HOLIDAYS AND SO ONLY USED THE MOWER HALF A DOZEN TIMES FROM NEW. A NEW MOWER SHOULD NOT BE DOING THIS. I HAD HEARD THAT THE HAYTER IS THE ROLLS ROYCE OF LAWN MOWERS BUT MY EXPERIENCE IS VERY MUCH CITROEN 2CV.

July 10, 2024
Unprompted review
Hayter Mowers logo

Reply from Hayter Mowers

Hello, thank you for letting us know, we would like to know more so we can get this resolved, please contact customer.care@toro.com and we will investigate further.

Rated 5 out of 5 stars

I have used a Hayter mower for 14 years…

I have used a Hayter mower for 14 years without any problems! Based on that I purchased a larger replacement model. The new one is very good except for two faults: The grass collector bag is really difficult to put back due to a non ergonomic handle! The Hayter letters on the front of the deck deeply slashed two of my fingers when cleaning the machine! I have removed those dangerous sharp edged letters! The machine is easy to use and leaves immaculate striped lawns!

September 20, 2024
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for your review, we are pleased to hear you are happy with your Hayter machines! We are sorry to hear about the incident that occurred, could I please ask you reach out to our customer care team on customer.care@hayter.co.uk to discuss this further.

Rated 5 out of 5 stars

My names hayter

My names hayter. Got my hayter hat happy

September 18, 2024
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with your purchase!

Rated 5 out of 5 stars

Hayter Lawnmower

It allowed me to collect from a nearby retailer of my choice even though they had never experienced the method of collection before.

August 31, 2024
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the great review! Happy mowing!

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