HCA Healthcare UK Reviews 

Very good Health Care Centre. I went there for the first time and the experience was really good. Also the location is very convenient.

First time attendance. Place was clean, staff were nice and friendly. The consultant was excellent. I was seen on time. Xrays were offered to me on the same day.
Only downside was that the water machine was not working and it was a very warm day.

Professional ,Considerate and reassuring care . Exemplary care from the initial referral and setting up of the appointment to during and follow up after my visit .

I had an excellent experience at HCA London Digestive Centre. From the moment I arrived, everything was exceptionally well organised. The facilities are modern, spotless, and create a calm, welcoming atmosphere that immediately puts you at ease.

I had my consultation with Dr James Lindsay, who was professional, knowledgeable, and took the time to listen carefully to my concerns. I never felt rushed, and every question was answered clearly, which gave me a great deal of confidence in the plan moving forward.

The nursing and reception teams were also outstanding. Everyone was friendly, attentive, and genuinely cared about making the experience as smooth and comfortable as possible.

Overall, the quality of care, professionalism of the staff, and excellent facilities make this one of the best healthcare experiences I’ve had in London. I would highly recommend HCA London Digestive Centre to anyone looking for specialist digestive care.

Great service, confidence inspiring profesionals

Amazing individuals doing a fantastic job job to save our lives.
Thank you

I actually look forward to my visits to HCA it's such a friendly caring organisation everyone is so kind

Outstanding specialist medical care at London Bridge / Olaf house. Prof Macarthy is caring, extremely knowledgeable and reassuring. From one year ago to now I am very blessed to have been his patient through open heart surgery. To be honest he spotted my issue and saved my life. What more can I say. Eternally grateful on behalf of me and my family. Everyone I met at HCA have been kind, caring and excellent across their different roles.

A very relaxed area and nice and clean and also felt clean even with work ongoing, staff were very helful and relaxed which made yourself relaxed which made the sppointment simple to navigate through,

I attended my appointment with Mr Combes for a cyst on my eyelid, as we wanted to rule out the possibility of a basal cell carcinoma.

From the very beginning, Mr Combes made me feel completely at ease. He explained everything calmly, clearly, and in great detail, so I always knew exactly what was going to happen and never had any doubts. His reassuring manner and excellent communication made the whole experience much less stressful.

The minor procedure itself was very straightforward. I had expected it to be quite uncomfortable because of the delicate location on my eyelid, but it was much easier than I anticipated. Thankfully, the cyst turned out to be benign.

One thing I particularly appreciated was that Mr Combes continuously talked me through what he was doing during the procedure. As your eyes are closed and you naturally feel quite vulnerable, hearing each step explained was incredibly reassuring.

I would also like to mention the reception staff, who were always welcoming, smiling, and accommodating. The clinic was spotless, and the communication before my appointment was excellent, with detailed emails and information letters explaining everything clearly.

Overall, I have no complaints at all. I am extremely happy with the care I received and would highly recommend Mr Combes and his team.

My recent procedure with HCA Healthcare and the staff at The Harborne Hospital was so relaxed and comfortable. The staff were so friendly and professional, from the receptionist and porters to the nursing staff, Doctors and Consultant. The standard of care was exceptional.

Staff polite and caring
Hospital really clean in fact spotless
Lovely food and lovely catering staff

Hopeless experience with dr Andrew Sankey at Lister. He turned up to the office at 10.40am for a 10.30am appointment. There was no apology or recognition of this. No prior warning he was running late - no communication. Instead he jumped on another zoom call instead of seeing me (presumably because he thought he could make some extra fees from zoom call while I waited). I was then told he would be a further 30 mins. So he would see me at 11.10am for a 10.30am booking. He received a very abrupt reply from me. Not a dr to use if you want any sensible client service - there are plenty of other ones to use. Hope this helps others.

The Wellington South hospital was excellent. They catered for all my needs. Everything was explained in full and my 11 night stay was a very relaxing time despite facing spinal surgery. All staff were kind,patient and helped me get through it all. Highly recommend .

Everything about my stay, treatment and post care was amazing especially the staff they couldn't do enough for me they were always in hand to provide support they listened to any request and looked after me so well

I have found Professor I Chikanza to be pleasant, caring, thorough and extremely professional at all times.

My urgency surgery at the Lister Hospital was a stressful affair after being admitted same day but the quality of the care, the professionalism and kindness of the nursing staff and the high quality consultant left me feeling well recovered only a day after admission. High quality care and teams in action

Lovey experience from the initial call to the appointment. Everyone was friendly, professional and helpful. Thank you!

Fantastic care including registration, the consultant Sundip Patel in particular, but also his P.A and the nurses doing the blood tests and the health care professional fitting the heart monitor. Courteous and kind, efficient and reassuring throughout the experience.