Hcpersonalshopper Reviews 

203
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers had a great experience with this company. Satisfied consumers frequently praise the exceptionally fast shipping times and the stunning visual quality of the trendy trainers featured on the online store. Many people also highlight the prompt communication and the consistently helpful attitude shown by the support staff throughout their entire shopping journey. However, some customers also noted significant delivery delays with postal services and experienced unhelpful, slow responses regarding complex product returns and refund requests. A few other people additionally felt that receiving incorrect items or shipments completely lacking original packaging caused considerable frustration and unexpected disappointment.

What people talk about most

Product

Customers had positive experiences with product, often describing the trainers as stunning and beautiful.... See more

Order

Reviewers highlight ambiguous aspects of order, as experiences vary significantly between customers. Many... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items frequently... See more

Customer service

Clients share ambiguous opinions on customer_service, reflecting a wide split in reviewer experiences. Many... See more

Response time

Consumers find the response time to be remarkably positive and efficient. Shoppers consistently report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered my shoes yesterday they arrived today. Quick responses from HC very reliable shoes are exactly how they was described very happy will be using again very soon thankyou

Rated 5 out of 5 stars

Entered a competition with this company and won! They was really good communicating and helping me pick what shoes I wanted, I was awkward and picked a shoe they didn’t have in stock but they was sti... See more

Rated 5 out of 5 stars

Ordered a pair of asics through instagram and they came in a box in perfect condition, delivery was longer than expected but as soon as I messaged about it I got a reply saying when they would arrive... See more


Company details

  1. Clothing Store

Information provided by various external sources

HC Personal Shopper, Footwear, Clothing & Accessories from your favourite luxury shopper. Including Balenciaga, Adidas, Christian Louboutin, Gucci, Louis Vitton and many more. UPS UK Delivery Shipping Only


Contact info

4.0

Great

TrustScore 4 out of 5

203 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(203)

45 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT ORDER FROM THESE!

Scammed.

Ordered shorts from this company which they sent the wrong size, had to send back for a new size (making me pay the postage even though they sent the wrong size)
Finally after 3 months going back and forth with the company I received a parcel which was completely different shorts, they refused to refund them or swap them for the actual shorts I ordered.

They also take 10 days just to reply, speak to you like sh*t. Rude customer service. Will never order from these again!

May 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Personal FLOPPERS

Agree with the other 1 stars.
Advertised trainers with next day delivery, then when I paid told me it’s not even in stock and wanted more money out of me for the next day delivery. 1 week later and still no shoes now refusing refund so FRAUD.
Reckons they can’t do refunds because it’s already been ‘processed’ like they’re JD.
WORST customer service- take 4 working days to reply and rude.
I could of actually got the same shoe from JD for cheaper aswell

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Entered a competition with this company…

Entered a competition with this company and won! They was really good communicating and helping me pick what shoes I wanted, I was awkward and picked a shoe they didn’t have in stock but they was still really helpful and kept me updated the whole time!

September 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing quality

Amazing quality, absolutely in love with them. Very true to size as I’m a 3 and certain shoes don’t fit like a 3. Very happy with them will definitely ordering more as I’ve seen a few I like

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with my trainers

Very happy with my trainers, quick and easy and kept updated! Also needed them quick as it was a present for my daughter and they got them to me in time! Trainers were amazing! Will defo use again!!

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service they keep you updated about your order received mine in 5 days . I’ll definitely be ordering from HcPersonalShopper again and I’ll also be recommending this site to everyone.

July 25, 2025
Unprompted review
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Rated 5 out of 5 stars

just always on point

just always on point.
Get back to you when they can on working days, mad colours on there website now too.
Better than undivided and all that c**p

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Top service

Top service, top people, top trainers, quality product, fast delivery provide you with best goods, highly recommend any day

May 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Look no further!

I have purchased a few pair pairs of shoes from here now.

Always the best and always amazing quality, it feels so good to have items that other people can’t always get hold of!

And always the best service as well.

Highly recommend…x

May 13, 2025
Unprompted review
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Rated 5 out of 5 stars

perfect

perfect, they gave me full info of where my order was. the order itself was just what the picture looked like.

March 7, 2025
Unprompted review

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