HDCanada Furniture Reviews 63

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

worse service ever, bought a chair online and send totally different chair, after calling and sending multiple emails not even a single reply. i suggest avoid buying chairs from this manufacture. very... See more

Rated 1 out of 5 stars

Got one 2 weeks ago. Installed it. 1- The installation instruction is very vague. 2- the handle for the height is not working properly. 3- it doesn't look like an stable chair. When I lay forw... See more

Rated 1 out of 5 stars

Harassment. Absolutely appalled. I was looking at potentially buying a chair and for SOME REASON, I keep getting phone calls from 1-289-237-6398, emails AND private text messages when I had never con... See more

Rated 5 out of 5 stars

I placed my order on a sunday afternoon and it was confirmed but silly me…i typed my own phone number wrong! So when they tried to reach me they couldnt….but i went to the website which has a chat op... See more

Company details

  1. Furniture Store

Written by the company

Company: HDCanada ,LLC Phone: 289-237-6398 The global leader in gaming and office seating. Sit Better. Work Harder. Game Longer. For help, email info@hdcanada.ca


Contact info

2.8

Average

TrustScore 3 out of 5

63 reviews

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Rated 5 out of 5 stars

Excellent experience will buy again!

Excellent experience will buy again! Quality product very well built. Small damage from mistreatment in shipping, notified HDCanada and they called me on a Sunday morning to make it right. Great experience. Will be a repeat customer.

December 13, 2021
Rated 1 out of 5 stars

Not happy, not recommended.

Got one 2 weeks ago. Installed it.
1- The installation instruction is very vague.
2- the handle for the height is not working properly.
3- it doesn't look like an stable chair. When I lay forward it's like gonna raise and flip.
4- only one week after practically using it now the sutures coming off. (Here, it doesn't let me upload picture)

Generally not happy. Specially that I bought almost close to Black Friday, and Id seen many good quality chair in stores having perfect deals,, maybe less expensive than this.

December 7, 2021
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Rated 5 out of 5 stars

I was and am very satisfied with my…

I was and am very satisfied with my gaming 8989 High Back Office Chair. I'm 5'7" and the head-rest pillow is in the perfect position for neck-support as I recline and kick back. The build of the chair is very sturdy and relatively easy to put together. The hardware comes well packaged and the assembly manual is clear enough. I just had a moment or two with the bolts and where each is to be used (the different sizes of bolt aren't that clear in the manual). That aside, using a bit of common sense and trouble shooting to figure out what goes where I was able to build the chair quick enough and start enjoying this great quality chair. It came very quickly and well packaged. Nothing was cosmetically wrong. I do not have any complaints. I love all the features and functions this chair has to offer. I am comfortably writing this review in this very chair at the moment. So glad I found HDCanada Furniture!

November 27, 2021
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Rated 4 out of 5 stars

4.5 stars Very nice and comfortable chair

4.5 stars. Surprisingly fast shipping and receiving it! I expected 7-12 days, or something like that because of what it said on the website, but I received it within 2-3 days. Thanks for the fast service!
So far the chair is awesome, it has a nice look, it’s very comfortable! The lumbar massager works well so far, though I’ve only tested it a few minutes so far! Where I remove the .5 star is because the plan to build the chair could be clearer, less of a struggle to figure out. The USB cord for the massager could be longer, and on the left side instead of right, and the adjustable armrests can be a tad annoying as just to lean on them can change their angle. A locking mecanism would be an improvement for them! Just small suggestions to help improve the chair!
Otherwise, great chair, great service!

October 26, 2021
Rated 5 out of 5 stars

The chair was delivered fast with all…

The chair was delivered fast with all the parts, which were all wrapped carefully. I had a problem connecting the the back to the seat, I contacted the seller by phone & they told me how to do it, (not explained in the instruction very well) so I follow their instructions from the phone call and it all came together quite fine.

October 18, 2021
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Rated 1 out of 5 stars

The material is bad

The material is bad, the screws and bolts doesnt matched that got me hard time...i will return the other one and will not pay the last two payments...

October 5, 2021
Rated 5 out of 5 stars

It was just like a joke when I saw a…

It was just like a joke when I saw a post in Facebook then I went to do some research and found the website then checked out their product. Really Nice product and easy fo put together, so comfortable and very clean and beautiful materials. My office space became one more time like a real office.

August 16, 2021

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