HDCanada Furniture Reviews 63

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

worse service ever, bought a chair online and send totally different chair, after calling and sending multiple emails not even a single reply. i suggest avoid buying chairs from this manufacture. very... See more

Rated 1 out of 5 stars

Got one 2 weeks ago. Installed it. 1- The installation instruction is very vague. 2- the handle for the height is not working properly. 3- it doesn't look like an stable chair. When I lay forw... See more

Rated 1 out of 5 stars

Harassment. Absolutely appalled. I was looking at potentially buying a chair and for SOME REASON, I keep getting phone calls from 1-289-237-6398, emails AND private text messages when I had never con... See more

Rated 5 out of 5 stars

I placed my order on a sunday afternoon and it was confirmed but silly me…i typed my own phone number wrong! So when they tried to reach me they couldnt….but i went to the website which has a chat op... See more

Company details

  1. Furniture Store

Written by the company

Company: HDCanada ,LLC Phone: 289-237-6398 The global leader in gaming and office seating. Sit Better. Work Harder. Game Longer. For help, email info@hdcanada.ca


Contact info

2.8

Average

TrustScore 3 out of 5

63 reviews

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Rated 5 out of 5 stars

A very happy customer

I placed my order on a sunday afternoon and it was confirmed but silly me…i typed my own phone number wrong! So when they tried to reach me they couldnt….but i went to the website which has a chat option and i talked to someone there, i dont know the name, and was told that after correcting my mistake, the delivery person would call me the next day and he did! I assembled the chair right away and my son loves it! I had an overall good experience and most importantly im glad i supported a canadian company whos putting together a good quality product
Keep it up 👍

August 16, 2021
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Rated 5 out of 5 stars

Very helpful

Very helpful, communicative, pleasant to deal with. Received my chair swiftly and with no hiccups. Assembly was about as expected. Packaging was done well.

August 14, 2021
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Rated 1 out of 5 stars

Harassment.

Harassment.
Absolutely appalled. I was looking at potentially buying a chair and for SOME REASON, I keep getting phone calls from 1-289-237-6398, emails AND private text messages when I had never consented to this. This is completely unethical business practice. Do not pursue this company unless you want to be harassed over the phone and pressured into making a purchase without consent. All day long. I wonder what consumer protection/CRTC would say about this.

July 15, 2021
Unprompted review
Rated 1 out of 5 stars

The company is Scammer

The company is Scammer. Please don't use the company. They killed my money

June 10, 2021
Unprompted review
HDCanada Furniture logo

Reply from HDCanada Furniture

Hey sorry Juan P but we dont sell to netherland your location is in Netherland i think you are referring to a different company. Plus we are a furniture company we dont offer services. We dont understand how we could kill your money we dont take investment or anything. We just sell gaming chair in Canada.

Rated 3 out of 5 stars

Massage/heating office chair

The office chair was delivered within a week. While putting together noticed that one of the long screws were missing. Had to place an order with the local hardware store.
The chair does not incline, very straight. Has good massage and heating sections. After 2 weeks of use, the seat feels bumpy as some of the heat/massage parts are protruding out. Should have settled for a regular chair.

May 2, 2021
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Rated 5 out of 5 stars

Excellent Chair

Awesome chair, and fast delivery. Easy to assemble and very comfortable. Definitely recommend! Super happy with this purchase.

April 25, 2021
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Rated 5 out of 5 stars

A+++

Excellent ssrvice and great communication from seller made for a smooth transaction.

February 16, 2021
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Rated 1 out of 5 stars

Very bad service and never received…

Very bad service and never received product they are a fraudulent company to steal money...been trying to get my money back for months.

February 16, 2021
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Reply from HDCanada Furniture

We have delivered the product to your house provided tracking number fedex even show that the product was delivered. You have claimed that you didnt received the product but have no proofs of the product have not been received. Our systems later show that the order is a fraudulent order. We will put the tracking number here for to show that you did indeed received the order but claiming that you didnt Fedex: 772076134817

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