HDI Global SE Canada Reviews 

After securing the insurance, I was notified 2 days before the renewal date that my premium is going up by 30%. Their representative/broker was clear in his tone and cavalier attitude that he knew if he told me about that premium increase with advanced notice, I could shop around an alternative. I couldn't because I would then be at risk of being uninsured for a week or so, which is dangerous, to say the least. So, I was effectively forced to contract against an egregious premium increase.

I was then told (by someone else) that I can cancel after 90 days and get 75% back. So I did exactly that following the renewal, set it to cancel exactly 90 days after the start date. But they loaded the contract with the right to a "short-rate" refund vs a "pro-rata" refund, which then allowed them to charge me 35% of a premium that was 25% completed.

It also took over 5 months to get my refund, which was on the back of numerous emails (many unanswered) requesting an update on the refund.

I strongly recommend you stay away from this company. Happy to field any questions and provide communication that verifies the experience.

Crooks
I have two eye witnesses of an accident where an ocado van scraped by legitimately parked vehicle and yet they do not acknowledge the blame to their side
Utterly hopeless people

Took high net worth insurance cover with HDI Global SE for my home and contents via my broker Gallagher. They have been a complete disaster from start to finish in handling a claim for a relatively minor domestic leak. Feet dragging and obstructive claims handling, nit picking and delaying tactics. Employing incredibly aggressive loss assessors to act on their behalf. Do not use this organisation or their policies under any circumstance.