your customer service absolutely zero. You don't respond to messages promptly, you don't have any concrete ways to make customers happy instead u speak bug English and keep it at that. You don't... See more
Company replied
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See what reviewers are saying
I've been buying my K-beauty skin care from HD Skin ever since I discovered them; First because of their customer service - I only come back if I feel at ease with how a business treats its customers,... See more
There is a wide range of products to choose from, which are well stocked. Product descriptions make it easier to narrow down choices. User interface is nice, order process is efficient, and delivery i... See more
I liked the personalised note that came with the package, it was cute, the two product samples that came with the package were nice too. The package took about 6 days to get to me, which was too long... See more
Company details
Written by the company
We “HDSKIN” provide best of Korean and Japanese cosmetics worldwide. A Nigerian based retail company for personal and beauty products with competitive price and quality products. Hdskin offers beauty products including skincare, body products, haircare and more
Contact info
Plot 576 Independence Avenue Central Business District , 900211, Abuja, Nigeria
- 08175754256
- Hello@hdskinshop.com
- hdskinshop.com
3.9
Great
81 reviews
Hasn’t replied to negative reviews
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Swift response and delivery
Swift response and delivery. Affordable K-beauty vendor with different variety of products to choose from. Oh i love the free gifts as well, I get to try out new products for free.
June 30, 2023
Reply from hdskinshop.com
Thank you, Ashia! We're thrilled you enjoyed our swift response and delivery, as well as our diverse range of affordable K-beauty products. We're delighted you love the free gifts too, allowing you to try out new products at no cost. Your satisfaction means the world to us! 😊🎁
Reply from hdskinshop.com
Thank you, Lajay! We truly appreciate your kind words and support! 😊🙌🏻
Pick up was just super fast
Pick up was just super fast. Just came in,picked up & left. No delays.
June 30, 2023
Reply from hdskinshop.com
Thank you Jemila for the fantastic feedback! We're thrilled that your pick-up experience was super fast and efficient. Your satisfaction is our priority, and we look forward to serving you again soon! 🚀😊
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The website was very easy to use and…
The website was very easy to use and the product are affordable.
June 30, 2023
This company sells authentic products…
This company sells authentic products and customer service is just top-notch. From the bottom of my heart, I honestly have not a single complaint. Good job.
October 23, 2022
Reply from hdskinshop.com
Thank you so much, Ummi! Your kind words and positive feedback mean the world to us! We're thrilled to hear that you had a great experience with our products and top-notch customer service. Your satisfaction is our ultimate goal, and we're grateful for your support. If you ever need anything, feel free to reach out. Thank you again, and have a fantastic day! 🌟😊
The products are usually delivered very…
The products are usually delivered very early. And I love the freebies I always get. XO
June 28, 2023
Fast and reliable delivery service!
May 25, 2023
Reply from hdskinshop.com
Thank you so much for taking the time to leave a review! We truly appreciate your feedback and are thrilled to hear that you found our delivery service to be fast and reliable. Thank you for choosing Hdskin. We look forward to serving you in the future!
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fast delivery
fast delivery. everything came intact: no seal or bottle was broken. I also asked for it to be labeled fragile and they did that as well. second time ordering from them and I'm still impressed with the packaging.
May 30, 2023
Thank you for Very prompt delivery of…
Thank you for Very prompt delivery of my face moisturizer
April 28, 2023
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As long as you’re in Abuja and you…
As long as you’re in Abuja and you order on a weekday you’ll get it the next day. Love the customer care too and their products are 100% genuine.5/5
April 26, 2023
The website is pretty straightforward
The website is pretty straightforward, delivery is swift and the packaging is nice
March 30, 2023
Swift and Fast
It’s so easy shopping with Hdskin. The response to inquiries and delivery is so fast without any hassle.
March 29, 2023
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Delivery was within 2 hours of…
Delivery was within 2 hours of purchasing my order.... site is user friendly
March 27, 2023
Response from staff was top notch
Response from staff was top notch, service and delivery time was impeccable
March 26, 2023
I received my package in a timely…
I received my package in a timely manner and I love the packaging and the note it came with.
March 26, 2023
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