your customer service absolutely zero. You don't respond to messages promptly, you don't have any concrete ways to make customers happy instead u speak bug English and keep it at that. You don't... See more
Company replied
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See what reviewers are saying
I've been buying my K-beauty skin care from HD Skin ever since I discovered them; First because of their customer service - I only come back if I feel at ease with how a business treats its customers,... See more
There is a wide range of products to choose from, which are well stocked. Product descriptions make it easier to narrow down choices. User interface is nice, order process is efficient, and delivery i... See more
I liked the personalised note that came with the package, it was cute, the two product samples that came with the package were nice too. The package took about 6 days to get to me, which was too long... See more
Company details
Written by the company
We “HDSKIN” provide best of Korean and Japanese cosmetics worldwide. A Nigerian based retail company for personal and beauty products with competitive price and quality products. Hdskin offers beauty products including skincare, body products, haircare and more
Contact info
Plot 576 Independence Avenue Central Business District , 900211, Abuja, Nigeria
- 08175754256
- Hello@hdskinshop.com
- hdskinshop.com
3.9
Great
81 reviews
Hasn’t replied to negative reviews
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Reply from hdskinshop.com
Dear Nor,
Thank you for your kind words and we look forward to shopping with us again.
Doris
Customer Experience Advisor Hdskin
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Great service and good products that…
Great service and good products that are reasonably priced. I’ll definitely purchase again!
September 24, 2022
Wonderful recommendations that actually…
Wonderful recommendations that actually worked for me. Thank you.
August 31, 2022
Reply from hdskinshop.com
Dear Blessing,
We value the positive review and are happy to hear that you are enjoying our skincare recommendations. This always makes us happy:)
Thank you,
Doris
Customer Experience Advisor Hdskin
Skincare products
Which products were really nice good for my skin and I am also very very happy about freebie and put inside and I can’t wait to shop again from the store
September 30, 2022
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Awesome Experience,that always keeps me…
Awesome Experience,that always keeps me coming back.
September 21, 2022
Fast response time
Fast response time, fast delivery. When I had issues with my delivery, it was resolved in hours
September 23, 2022
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Because of the delay in reply other…
Because of the delay in reply other than that great customer service and prompt delivery
September 27, 2022
Fast delivery
My products were delivered so fast.thank you for your excellent service and flawless website.
September 27, 2022
The Jumiso Hyaluronic acid sunscreen
The Jumiso Hyaluronic acid sunscreen leaves a white cast even with minimal application. So I’ve been unable to use it, hence no value for my money.
July 27, 2022
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Great service!
I've bought items from this brand at least 4 times. They've consistently met my expectations with their products, service and delivery. I'm just sad that they are so far away from me, because the delivery fees are a bit high.
September 16, 2022
Delivery was prompt,product was intact
September 27, 2022
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