Hidden Disabilities Sunflower Reviews 73

I contacted Rebecca via the contact us section of the website as I needed to urgently order a sunflower armband for my daughter who was competing at the BRC winter national dressage championships this weekend coming. I had left it last minute as my daughter wasn't sure she wanted to wear one or not. The expected delivery was 5-7 days which would mean it would arrive too late, however Rebecca very kindly arranged for one to be sent out on next day delivery meaning it will arrive in time for her to use it this weekend. I really appreciate her going above and beyond in ensuring my daughter got her armband in time for the championships

Rebecca was really helpful - I had a bit of an awkward request and she dealt with it efficiently and slickly. One happy customer here!

Amazing customer services i thought my daughter had lost her card so I placed an order for a new lanyard. I then had the card returned to me so contacted Hidden Disabilities to see if it was possible to cancel mt order. It was swiftly canceled. Thanks for an amazing swift service!

Excellent service. was worried, due to my late order that it would not arrive in time but it arrived within their published timeframe.
Thank you

I brought mines from the actual website, I use it to fly to in and from Orlando MCO and from San Juan airport all the time and i use it whenever i go i love it so much

I was able to order my sunflower lanyard directly from the charity website and it was really important to personalise my card with my needs. It's a nice and colourful lanyard to wear when I am outside and a sunflowers are one of my favourite flowers. When I wear it I feel happy and confident and I know people will be more patient and helpful with me. It's a great idea. I had it for about a few weeks and the only thing is that the card holder has started to crack so I will have to fix it with transparent tape.

I wouldn't recommend. No communication at all. Once you've paid don't expect any response or when you might recieve your order. Thankfully I paid via paypal and got my money back

Absolutely brilliant customer service! I reached out via facebook before ordering for my son as I worried it wouldn’t arrive in time for his very first convention. I explained this to “Rebecca” at hidden disabilities sunflower and Rebecca was able to arrange next day delivery with no hesitation! It arrived the following day and I couldn’t be more grateful to the company but more so to Rebecca.

Lanyard, ID Card & Wallet bought 10 days ago. 10 DAYS. 6000043687. Never recieved an update email, or one eith tracking number. Recieved it today. Alright quality for $18odd. But don't expect any communication post-order regarding tracking.

Excellent service got this as had problems in airport before was late ordering for this holiday but emailed them and was out in a few days 5 star service

Great customer service. Placed an order as just found out about these lanyards and with an anxious autistic teenager about to go to the theatre thought they would help only to see they would arrive after the trip. I contacted them asking if i could pay for quicker delivery and Rebecca kindly fast tracked the order so it would arrive in time. Resulting in one happy teenager whose now looking forward to the trip

I bought a customised card for my 9-year old son. I was in holiday mode and left it a bit late but explained to Rebecca that we were going on holiday imminently. She rushed through the order and made sure it arrived in time to go abroad, no more "he doesnt look disabled" comments in airports now hopefully!

Thanks for your help!

Thanks you faster delivery

Impossible to get a response from their customer service when I had difficulty putting in an order on their website for some sunflower wristbands. A relative gave me her wristband to take on my holiday.
Also, the correct term is "invisible disability", not "hidden" disabilities. Those of us with non-visible disabilities/conditions/impairments do not wish to be shamed into hiding our differences.

Ordered and came quickly. Great communication. Thankyou.

Excellent service and speedy turnaround. Thank you so much! The lanyard was a huge help for my son and made what was going to be a very stressful trip much more manageable. The lanyard was recognised at both airports and also at the major train stations. Staff were very helpful and my 6 year old son thought he had a VIP pass!

Great services I’m dyslexic and trying to fill out the information. I did it wrong and they kindly refunded me so I could order the right information for my card very helpful thank you.

Amazing service. Quick response and 100% customer service to provide you what's needed.
Would definable recommend

Fast delivery 🚚 thank you

I heard about you from easyJet site so ordered & thought I had left it too late but nope you delivered well within the advised time - great product & I am telling everyone about you ❤️