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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, most reviewers were let down by their experience overall. Many people found the product received was not genuine castor oil, often described as a watery, soapy liquid with an artificial scent, rather than the expected thick oil. Customers frequently reported missing advertised items and bonus gifts, alongside significantly long delivery times, sometimes over a month. Reviewers also noted products shipped from China, contrary to expectations, and misleading website information regarding details and delivery. Conversely, a small portion of people found the wraps themselves to be well-made or acceptable. However, many customers faced significant challenges with customer service, including unresponsiveness and difficulties obtaining refunds, especially for promotional items. Some also reported receiving broken items or poor packaging, leading to damaged products upon arrival.

What people talk about most

Product

Reviewers express strong dissatisfaction with the product, particularly the castor oil, which many claim is... See more

Quality

Customers consistently note negative experiences with quality, particularly regarding the castor oil, which... See more

Order

Reviewers highlight negative aspects of order experiences, with many expressing dissatisfaction over missing... See more

Delivery service

Users describe negative interactions with delivery service, primarily due to significantly longer shipping... See more

Website

Clients share negative opinions on the website, citing discrepancies between advertised products and what was... See more

Reviews shaping this summary

Rated 1 out of 5 stars

1st order they sent me a cheap wrap & unbranded oil (which was actually castor oil in fairness). I had just ordered a new oil when I seen their advert showing what their wrap should actually look like... See more

Rated 1 out of 5 stars

BUYER BEWARE! This is a scam!!!! Takes over a month to arrive. If it arrives. Mine came completely damaged (bottles broken and oil everywhere and compromised other items inside) and they -the company... See more

Rated 1 out of 5 stars

Another person scammed! Just like the other others mentioned the castor oil is not real, super soapy and smells of fragrance. Who knows what chemicals are in there. I also didn’t receive the four... See more

Rated 1 out of 5 stars

Not Castor Oil! I am an essential oil connoisseur and herbalist and this absolutely is NOT castor oil. It smells like dilimonine or lemon. They are selling this for half the price on Amazon, deleting... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

85 reviews

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No history of asking for reviews

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1.2

All reviews

(85)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

No stars preferably

No stars preferably. I ordered a pack from them that was supposed to include 1 compress, 1 bottle of organic castor oil, instructions and a free gift. £29. They sent 2 flimsy and horrible compresses and nothing else. I have repeatedly tried to get a refund, but they are not replying to any of my emails. Total scam.

June 19, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

SCAMMERS- I wouldn't put even one star

SCAMMERS- I wouldn't put even one star. They have deceptive business practices. The castor oil is like water. Real castor oil is thick. They would not refund my husbands unopened castor oil pack and then lied about their refund policy even after they sent the link that substantiated their lie. RUN!!!

January 7, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

I ordered a Health Pack which consists of organic castor oil and belt used for liver detox. With added bonus gifts of 4 extra items. £40. The order arrived minus the bonus pack. After many messages they agreed to send it out. 5 days later I asked when I should expect to receive it and was told they had cancelled because there was no 'paid' item in and I would need to re order to get the bonus gift. So overcharged and misleading advertising. Basically Thieves and Scammers.

June 30, 2025
Unprompted review

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