This is my second purchase with Healthletic. I'm very satisfied with the quality of the product [Bones1] I purchased this past July. On my second purchase of the same product, I accidently purchased a... See more
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It was easy to purchase and bonus discount was applied. I nearly fell for the subscription. Luckily I read the order properly before I hit the pay button. That was also easy to remove. I have been ca... See more
Stay Away from Healthletic. I placed my order on June 13, and I am still waiting. The item hasn't even shipped yet. I contacted Healthletic and they just said sorry for the delay. I am starting to... See more
Company replied
Order never sent; emailed to query, told it had shipped and received a tracking number - when tracing that, my item was still at xyz facility, only the label printed (apparently): I emailed again and... See more
Company replied
Company details
- #160 of 170 best companies in Vitamin and Supplements Store
Written by the company
Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io
Contact info
312 W. 2ND ST #2359, 82601, CASPER, United States
- hello@healthletic.io
- healthletic.io
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This company invites their customers to review, whether positive or negative
Replied to 27% of negative reviews
Typically replies within 1 month
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Poor Customer Service and Product…
I originally ordered this product believing it was a one-time purchase. Shortly after ordering, I received an email saying my order had been received and would ship soon.
After three weeks with no shipment, I tried to track my order and log into my account, but couldn’t. I had to contact customer service just to access my account, and that’s when I discovered I had somehow been enrolled in a subscription. I decided I was okay with that—as long as the product shipped and the service improved.
I was then told the company was backlogged but that my order would be shipping soon. Several weeks later, I still had nothing. I reached out again and was promised the order would ship within a few days, along with a 20% discount for the inconvenience.
Nearly two months after placing my original order, the product finally shipped. Instead of applying the promised discount, the company processed my subscription and sent two orders at once, charging me over $100. I never received the 20% discount that had been promised.
After using the product for about a month, I wasn’t impressed. In my experience, comparable products I’ve purchased on Amazon have performed better.
Between the confusing subscription enrollment, the lengthy shipping delays, the broken promise regarding the discount, and the product’s performance, my overall experience was disappointing. I canceled my subscription and will be going back to the product I was previously using.
Based on my experience, I cannot recommend this company.

Reply from Healthletic
Couldn’t use discount
Couldn’t use discount. Hopefully the product will be good.
I’m being asked to sign up. This will create a duplicate account.
That’s why I mentioned the discount.
Searching for fibrin reducer supplement…
Searching for something that would help with the fibrin buildup in my arteries and saw all the ads on facebook for at least 10 different companies selling nattokinase , Healthletic.io is not the one to buy from. Takes forever to ship and forced auto renew monthly. China made so be aware
HEALTHLETIC Nattokinase tablets contain…
HEALTHLETIC Nattokinase tablets contain metal and shouldn’t be consumed. I wasn’t feeling good so tore a capsule open and more than half the mixture in the capsule contained metal so much so almost the entire capsule stuck to my magnet. Just wanted to warn people to buy a different organic brand but do not consume these
I ordered a product on July 20
I ordered a product on July 20, 2026. no response from the company. no notice of shipment. it is now 8/3/26, since this is a health product I expected a speedy delivery, not 2 weeks plus later.they charged my card so a refund would be appropriate.

Reply from Healthletic
Great except I'd like free shipping on…
Great except I'd like free shipping on such a big order.
Bobs experience 👍
I have been checking this product out for a while and decided to give it a go, the process was quite simple. Thankyou
this product works
Order never sent
Order never sent; emailed to query, told it had shipped and received a tracking number - when tracing that, my item was still at xyz facility, only the label printed (apparently): I emailed again and was told a specialist would contact me to explain the situation. This person could only apologize for the delay. I doubt any of these emails are written by humans. Many online reports mirror the situation I have. Save your money and buy from a reputable traceable company.

Reply from Healthletic
This is the worst purchase ever
This is the worst purchase ever. Place an order on june 19th 2026 and until now no news of it. Customers service couldnt be bothered. Definitely last purchase from this brand

Reply from Healthletic
These guys are horrible
These guys are horrible. They keep charging me for things that I did not order. They won't leave me alone with new order confirmations on things I never ordered. The order I did submit never got here. It was shipped from Lithuania. Aren't these guys supposed to be in the US?

Reply from Healthletic
Healthletic is one of the "Good Guys"…
Healthletic is one of the "Good Guys" when it comes to supplements and customer service. I found the quality of their products to be exceptional and their delivery system to be fast. I especially want to highlight their customer service. When an issue arose, Charina and others handled it professionally and resolved the situation. In a world of "scams" you can rely on the good people at Healthletic.
Frustrating and disappointing…
Frustrating and disappointing experience with this company. I purchased an item on 7/15 and expected to get a shipping notice (especially considering this is supposedly a U.S.-based company). After six days passed with no notice or update, I reached out to Healthletic and was advised the item will be shipped "within 5-7 days." I waited another 8 days and no update to the shipping status. I never received the item and ultimately had to request a refund. Healthletic - get your shipping protocols in order.

Reply from Healthletic
I purchased 3 bottles early June
I purchased 3 bottles early June. After 3 weeks, I reached out to check on my order. They assured me it was out for delivery. About 10 days later they told me it was returned and asked me if I’d like them to resend. I said ok. After about 10 days, the product still has not shipped. There are other companies who sell what they do. Do not buy from this company.

Reply from Healthletic
Quick ordering and easy payment.
Didn’t have to go to multiple pages to find and order the Nattokinase . I had ordered this before and it helped with my vascular system. It helped to prevent clots in my legs .
I was so excited to see a company make…
I was so excited to see a company make the basics and seem to make them well. I did place my first order as an enthusiastic new loyal customer to then understand AFTER the checkout process that I had a 28 reoccurring subscription (just like the business model at Manscape). That was super annoying because they post no disclosure of that being the case. Cancellation of the new subscription was absolutely not obvious, and I found that to be a “dirty” way to do business (AFTER the order was processed). I had been comparing products with other competitors and was excited to keep coming back knowing this could really be the best option to get a number of good quality supplements in one place. Dirty underhanded practices like this are unfortunate and don’t make sense to me. They seem to do a small product and do it extremely well. But the purposeful lack of transparency makes me want to spend a bit more in Brand appreciation with reputable, reliable and honest supplement producers. It’s just bad, bad, bad!

Reply from Healthletic
Terrible Customer Service
I warn everyone do not order from this company. It takes months to get orders or you don’t get them at all and all they wanna do is repeatedly charge your card every month for three months Supply. Terrible customer service.

Reply from Healthletic
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