Healthletic Reviews 

772
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

This is my second purchase with Healthletic. I'm very satisfied with the quality of the product [Bones1] I purchased this past July. On my second purchase of the same product, I accidently purchased a... See more

Rated 4 out of 5 stars

It was easy to purchase and bonus discount was applied. I nearly fell for the subscription. Luckily I read the order properly before I hit the pay button. That was also easy to remove. I have been ca... See more

Rated 1 out of 5 stars

Stay Away from Healthletic. I placed my order on June 13, and I am still waiting. The item hasn't even shipped yet. I contacted Healthletic and they just said sorry for the delay. I am starting to... See more

Company replied

Rated 1 out of 5 stars

Order never sent; emailed to query, told it had shipped and received a tracking number - when tracing that, my item was still at xyz facility, only the label printed (apparently): I emailed again and... See more

Company replied

Company details

  1. #160 of 170 best companies in Vitamin and Supplements Store

Written by the company

Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io


Contact info

3.1

Average

TrustScore 3 out of 5

772 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 1 month

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3.1

All reviews

(772)

559 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor Customer Service and Product…

I originally ordered this product believing it was a one-time purchase. Shortly after ordering, I received an email saying my order had been received and would ship soon.

After three weeks with no shipment, I tried to track my order and log into my account, but couldn’t. I had to contact customer service just to access my account, and that’s when I discovered I had somehow been enrolled in a subscription. I decided I was okay with that—as long as the product shipped and the service improved.

I was then told the company was backlogged but that my order would be shipping soon. Several weeks later, I still had nothing. I reached out again and was promised the order would ship within a few days, along with a 20% discount for the inconvenience.

Nearly two months after placing my original order, the product finally shipped. Instead of applying the promised discount, the company processed my subscription and sent two orders at once, charging me over $100. I never received the 20% discount that had been promised.

After using the product for about a month, I wasn’t impressed. In my experience, comparable products I’ve purchased on Amazon have performed better.

Between the confusing subscription enrollment, the lengthy shipping delays, the broken promise regarding the discount, and the product’s performance, my overall experience was disappointing. I canceled my subscription and will be going back to the product I was previously using.

Based on my experience, I cannot recommend this company.

August 6, 2026
Unprompted review
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Reply from Healthletic

Hi Kyle, our records show we offered you a 20% discount on 25 June for the delay and confirmed the following day that it was processed. We have now processed a full refund even with the product being delivered. We hope this improves your experience and shows we stand behind our products even in challenging situations while also being hopeful you give one of our products another chance.
— The Healthletic Team

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Rated 3 out of 5 stars

Couldn’t use discount

Couldn’t use discount. Hopefully the product will be good.

I’m being asked to sign up. This will create a duplicate account.

That’s why I mentioned the discount.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Searching for fibrin reducer supplement…

Searching for something that would help with the fibrin buildup in my arteries and saw all the ads on facebook for at least 10 different companies selling nattokinase , Healthletic.io is not the one to buy from. Takes forever to ship and forced auto renew monthly. China made so be aware

August 2, 2026
Unprompted review
Rated 1 out of 5 stars

HEALTHLETIC Nattokinase tablets contain…

HEALTHLETIC Nattokinase tablets contain metal and shouldn’t be consumed. I wasn’t feeling good so tore a capsule open and more than half the mixture in the capsule contained metal so much so almost the entire capsule stuck to my magnet. Just wanted to warn people to buy a different organic brand but do not consume these

July 23, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered a product on July 20

I ordered a product on July 20, 2026. no response from the company. no notice of shipment. it is now 8/3/26, since this is a health product I expected a speedy delivery, not 2 weeks plus later.they charged my card so a refund would be appropriate.

August 3, 2026
Unprompted review
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Reply from Healthletic

Hi Sue Ann, please send our team the email used at checkout or your order number and we'll confirm the status and arrange a refund if you'd prefer not to wait.
— The Healthletic Team

Rated 5 out of 5 stars

Bobs experience 👍

I have been checking this product out for a while and decided to give it a go, the process was quite simple. Thankyou

July 31, 2026
Unprompted review
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Rated 1 out of 5 stars

Order never sent

Order never sent; emailed to query, told it had shipped and received a tracking number - when tracing that, my item was still at xyz facility, only the label printed (apparently): I emailed again and was told a specialist would contact me to explain the situation. This person could only apologize for the delay. I doubt any of these emails are written by humans. Many online reports mirror the situation I have. Save your money and buy from a reputable traceable company.

July 26, 2026
Unprompted review
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Reply from Healthletic

Hi Fiona, we'd like to update the record here. Your order was placed on 26 July and delivered on 3 August, a few days after this review was posted. The tracking you checked was showing the shipment at an early stage of its journey rather than an order that hadn't been sent. If anything about the order isn't right now that it's arrived, contact our team and we'll take a look.
— The Healthletic Team

Rated 1 out of 5 stars

This is the worst purchase ever

This is the worst purchase ever. Place an order on june 19th 2026 and until now no news of it. Customers service couldnt be bothered. Definitely last purchase from this brand

June 19, 2026
Unprompted review
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Reply from Healthletic

Hi Lim, we'd like to update the record here. Your June order was dispatched with DHL tracking provided on 12 July and was delivered on 6 August, shortly after this review was posted. We understand the wait was longer than you expected and that international transit added to it, especially given how remote the destiantion was relative to our US warehouse. If anything about the order isn't right now that it's arrived, contact our team and we'll take a look.
— The Healthletic Team

Rated 1 out of 5 stars

These guys are horrible

These guys are horrible. They keep charging me for things that I did not order. They won't leave me alone with new order confirmations on things I never ordered. The order I did submit never got here. It was shipped from Lithuania. Aren't these guys supposed to be in the US?

July 29, 2026
Unprompted review
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Reply from Healthletic

Hi there, we'd like to look at the charges directly. Our discounted pricing applies when the subscription option is selected at checkout, which is shown on the product page and in the cart before purchase — but if orders were created that you didn't want, we'll cancel and correct them. On origin: Healthletic is a US-based company, and while some orders were fulfilled from our European warehouse during stock shortages, orders are fulfilled from our US warehouse. Please send our team your checkout email and we'll review the account.
— The Healthletic Team

Rated 5 out of 5 stars

Healthletic is one of the "Good Guys"…

Healthletic is one of the "Good Guys" when it comes to supplements and customer service. I found the quality of their products to be exceptional and their delivery system to be fast. I especially want to highlight their customer service. When an issue arose, Charina and others handled it professionally and resolved the situation. In a world of "scams" you can rely on the good people at Healthletic.

July 29, 2026
Unprompted review
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Rated 1 out of 5 stars

Frustrating and disappointing…

Frustrating and disappointing experience with this company. I purchased an item on 7/15 and expected to get a shipping notice (especially considering this is supposedly a U.S.-based company). After six days passed with no notice or update, I reached out to Healthletic and was advised the item will be shipped "within 5-7 days." I waited another 8 days and no update to the shipping status. I never received the item and ultimately had to request a refund. Healthletic - get your shipping protocols in order.

July 29, 2026
Unprompted review
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Reply from Healthletic

Hi Patrick, our records show that when you first wrote on 21 July we offered you a full refund or reimbursement of your shipping fee, and when you came back on 29 July the order was cancelled and refunded in full the same morning. On the US question: some orders were fulfilled from our European warehouse during stock shortages, and orders are fulfilled from our US warehouse.
— The Healthletic Team

Rated 1 out of 5 stars

I purchased 3 bottles early June

I purchased 3 bottles early June. After 3 weeks, I reached out to check on my order. They assured me it was out for delivery. About 10 days later they told me it was returned and asked me if I’d like them to resend. I said ok. After about 10 days, the product still has not shipped. There are other companies who sell what they do. Do not buy from this company.

July 26, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Keith, after your original parcel came back to us we offered either a free reshipment or a full refund. In the meantime we have experienced a stock shortage which led to additional delay. We have issued a full refund for you. — The Healthletic Team

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Rated 5 out of 5 stars

Quick ordering and easy payment.

Didn’t have to go to multiple pages to find and order the Nattokinase . I had ordered this before and it helped with my vascular system. It helped to prevent clots in my legs .

July 25, 2026
Unprompted review
Rated 1 out of 5 stars

I was so excited to see a company make…

I was so excited to see a company make the basics and seem to make them well. I did place my first order as an enthusiastic new loyal customer to then understand AFTER the checkout process that I had a 28 reoccurring subscription (just like the business model at Manscape). That was super annoying because they post no disclosure of that being the case. Cancellation of the new subscription was absolutely not obvious, and I found that to be a “dirty” way to do business (AFTER the order was processed). I had been comparing products with other competitors and was excited to keep coming back knowing this could really be the best option to get a number of good quality supplements in one place. Dirty underhanded practices like this are unfortunate and don’t make sense to me. They seem to do a small product and do it extremely well. But the purposeful lack of transparency makes me want to spend a bit more in Brand appreciation with reputable, reliable and honest supplement producers. It’s just bad, bad, bad!

July 24, 2026
Unprompted review
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Reply from Healthletic

Hi Roger, thank you for the detail — we’d like to clarify how the pricing works, since it sits at the heart of your review. The discounted rate you paid is the subscription price: the option is shown on the product page, the discount is reflected in the bundle price before the item is added to the cart, and the cart lists the monthly subscription ahead of checkout. Our records also show that when you wrote to us on 25 July we cancelled the subscription the same day, so no further renewals will be created. If any charge still looks wrong to you, contact our team and we’ll review it. — The Healthletic Team

Rated 1 out of 5 stars

Terrible Customer Service

I warn everyone do not order from this company. It takes months to get orders or you don’t get them at all and all they wanna do is repeatedly charge your card every month for three months Supply. Terrible customer service.

July 24, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Bob, your order hasn't shipped, and that comes down to a stock shortage on our side rather than anything to do with the carrier. When you wrote to us on 24 July our team replied the same morning to explain, and we’re working to get the order fulfilled and tracked as soon as stock is back. We have issued a full refund for you on the 26th. On the billing, our discounted pricing applies when the subscription option is selected at checkout — but rather than guess at your account in a public reply, reply to our last email and we’ll go through every charge with you and correct anything that shouldn’t be there. — The Healthletic Team

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