Healthletic Reviews 

807
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 573 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the exceptionally helpful customer support team and mention that the daily supplements work wonderfully for their overall health needs. Many consumers also find the initial ordering and online payment process remarkably smooth and very easy to complete without any trouble. Some reviewers were not happy with severe delivery delays, useless tracking updates, and long waiting times for their international packages. People also experienced frustrating problems regarding unexpected auto-renewal subscriptions and unwanted credit card charges occurring after making a single purchase. Additionally, buyers mentioned unexpected customs interceptions that caused substantial delays in receiving their ordered items.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. Many... See more

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying widely among consumers.... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying widely among consumers.... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a mix of strong praise... See more

Response time

Customers had ambiguous experiences with response time. Many reviewers appreciate the fast and prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was very disappointed at first, after making numerous attempts to receive my order..it took 4 months to get my order..but Fretzie.. did make it right with following up with me in receiving my order.... See more

Rated 4 out of 5 stars

Purchase went smooth, only issue was it was triggered as fraud on my card. Had to call my bank, approve the purchase, then all was well. Everything was okay other than that, don't understand why a sim... See more

Rated 4 out of 5 stars

Item seems to be working great, and everything was good about my purchase, but the length of time to get it to me felt almost like I was being scammed, because I didnt see any warning it would take so... See more

Rated 4 out of 5 stars

It was easy to purchase and bonus discount was applied. I nearly fell for the subscription. Luckily I read the order properly before I hit the pay button. That was also easy to remove. I have been ca... See more


Company details

  1. #170 of 183 best companies in Vitamin and Supplements Store

Written by the company

Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io


Contact info

3.1

Average

TrustScore 3 out of 5

807 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(807)

568 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

DONT BUY FROM HERE

DONT BUY FROM HERE, SCAMMERS !!!!!!!
Order never arrived. They answer my emails until it's time to pay back or send new order, when it comes to that point they stop replying. even if they admitted they was going to send out a new order.

August 26, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Sam, we'd like to resolve this. We can't locate an order or support history under the name shown here, so send our team your order number or the email used at checkout and we'll confirm the position and process either a replacement or a refund.
— The Healthletic Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Both Charina and Chelsea resolved my issue (not an issue with the product or company) immediately and with no drama.

August 25, 2026
Unprompted review
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Rated 1 out of 5 stars

I placed the order January 6th 2026…

I placed the order January 6th 2026 received it in late April . Second and Third orders were placed February first, as of August 23rd I have NOT received them. I emailed them today, they said my orders are still in the queue. Really

August 23, 2026
Unprompted review
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Rated 5 out of 5 stars

I had a issue with ordering

I had a issue with ordering, customer service was fantastic and Charina was able to get this corrected straight away with no issues at all. Thanks for the help.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

TOP NOTCH!

This is my second purchase with Healthletic. I'm very satisfied with the quality of the product [Bones1] I purchased this past July. On my second purchase of the same product, I accidently purchased a subscription. My faux pas was easily corrected; the customer service this company offers is top notch! Thank you, Cath for the quick turn around and thank you to your team, too!

August 16, 2026
Unprompted review
Rated 4 out of 5 stars

It was easy to purchase and bonus…

It was easy to purchase and bonus discount was applied. I nearly fell for the subscription. Luckily I read the order properly before I hit the pay button. That was also easy to remove. I have been caught with accidental subscriptions previously. I hope the product works as described!

August 15, 2026
Unprompted review
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Rated 1 out of 5 stars

Not ordered

I never ordered a revolving product distribution. Cancel!!!!!

August 12, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Barbara, we'd like to get this cancelled for you. The discounted rate on our bundles applies because the subscription option is selected at checkout — it's shown on the product page and listed in the cart as a monthly subscription before purchase. We haven't been able to locate an account under the name shown here, so please send our team the email address used at checkout and we'll cancel the subscription and confirm it directly.
— The Healthletic Team

Rated 4 out of 5 stars

I’ve read all lot of the 1 star…

I’ve read a lot of the 1 star reviews, mostly related to shipping issues and unexpected auto renewal.
I also had the shipping delay and the unexpected auto renewal after purchasing the buy 2 get one free package.
I emailed the company and they immediately responded by explaining how my initial order triggered the auto renewal. They cancelled the second order and auto renewal and refunded my money immediately.
Now to the product: I am kind of a nerd but can be a sucker for trying things that look promising. All of the various Nattokinase manufacturers provided enough info for me to be intrigued. I started the Healthletic product not expecting to see much. After several weeks I kind of noticed I was sleeping better but that was about it. After a month I thought I noticed a slight improvement in energy as well. I also then started adding a dose of K2 to my supplement mix.
After about 2 months though I noticed a big drop in energy and light headed dizziness when bending down and getting up from a chair. No other symptoms
I went to the doctor and was shocked that my BP was 84/49!!! I have been on BP meds for 20 years and never got below 130.
This was last week. I went off of one BP med and all supplements including the Natto. My BP after 1 week is now 120/85.
I am wondering if the Natto is actually working and dropped my BP so low that is causing the fatigue.
I have a calcium CT scan scheduled for next week. I’m going to stay with my one BP med and no supplements to see if my BP and fatigue stabilize before I try to reintroduce the Natto
I was wondering if there is a forum where I can share my experience to get further insight.

August 12, 2026
Unprompted review
Rated 1 out of 5 stars

Stay Away from Healthletic

Stay Away from Healthletic. I placed my order on June 13, and I am still waiting. The item hasn't even shipped yet. I contacted Healthletic and they just said sorry for the delay. I am starting to think that I got scammed. It seems sketchy and unproffessional. I would not recommend this company. This will be my first and last time with Healthletic. It is so dissappointing and frustrating.

August 10, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Bryn,
We have refunded you for the second bottle and for shipping costs. We apologize for the prolonged wait, it was due to fulfillment issues with shipping to Canada.
We would love to have you back as the customer so if you ever again decide to buy any of our products, reference this review so we can make it smoother and more valuable for you.
— The Healthletic Team

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Rated 1 out of 5 stars

Ordered nattokinase in March 2026

Ordered nattokinase in March 2026. Here we are in August and no product. They keep saying that my order is still being processed.

August 9, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Richard,

We're arranging a resolution on your order now and someone will contact you directly today with either a dispatch confirmation or a full refund, whichever you prefer.
— The Healthletic Team

Rated 5 out of 5 stars

Dealing with a great company …

I was really looking forward to taking this supplement, and when it started to work negatively on my body functions, the customer service department was so very kind and helpful. A really wonderful company.❤️

August 7, 2026
Unprompted review
Rated 4 out of 5 stars

My experience was fine, however it…

My experience was great however it would be nice if it would allow me to adjust my subscription refills. I purchased them by three and get two free subscription to save money but would like to space out my refills longer than every 28 days!

August 7, 2026
Unprompted review

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