Health Monthly Reviews 

I ordered some items back in November, said it had been dispatched, and due 21st of Dec, still not received and they have not replied to my emails, will be taking this further, they're still advertising too, appalling service absolutely disgraceful and scammers, don't buy from them.

Scammers!
I ordered some vitamins in November and still haven’t received them. I emailed customer service to chase my order at the beginning of December and they told me it was coming but now they don’t answer their emails. I’ve asked for a refund and no response. These people are scammers and I’ll be contacting my credit card company. Please do not give your money to this company.

So I ordered two items on 19 TH Oct 2020 order no 2170701 and 2171043 I was informed that the order would arrive 19 th Nov 2020 however I received an email to say that there would be a delay and I shoud receive my order by Dec 19th 2020 to date Jan 12th 2021 nothing has arrived. I have emailed twice now they tell me that the items were dispatched.
After my last email they have stopped responding.
I have just emailed again today but also writing thie review DO NOT ORDER from this company it's a SCAM

Ordered aged garlic from this website in October. It was continually delayed until a partial order was apparently posted in December with an estimated arrival date of the 17th and 18th. Nibhave heard nothing since and no delivery. When you email them there is just an automated reply. Absolute scam, stay away.

Like many others, I have been ordering from this company for years. Great prices and generally easy to contact by phone and reasonable delivery times. Occasionally there's been the odd hold up for an item which I've chased up by phone and it's usually a stock issue which is resolved. This time I made a sizeable order on 28 September 2020. I had an email in late October to say items fully dispatched but I am still waiting for delivery. Tried to contact by phone in early December but that option was worryingly stopped in late November. I've emailed on several occasions and have actually received prompt replies. Unfortunately as others have reported, I have been given the same excuses and asked to be patient which I have been. Sadly, my patience is now ended and I will be contacting paypal for a refund. It's disappointing to see an established company like this, treating loyal and new customers in this way.

I'm the same as everyone else have been ordering for many years but my last order 19/10 has not arrived and I'm also being ignored. They have now deleted my order from my account which i will be reporting I would advise anyone else to contact your payment method to obtain a refund asap. won't be using this company ever again.

I wouldn't write a bad review lightly but Health Monthly have had plenty of time to provide some level of customer service and sadly have not. I have ordered from this website multiple times and unfortunately it's just not possible to rely on them or recommend them to anybody who relies on regular use of supplements. After every order, there are always items that I have to wait on well past the expected delivery date (which in some cases is already weeks past the order date...you don't find out the delivery day until after paying!), and so then need to source alternative products elsewhere to prevent from running out. My latest order is the worst yet, waiting over 11 weeks for several items - I have politely asked for a refund so I can source replacement products elsewhere. My emails are now being ignored.

Warning! This company is a fraude !!!
October 17th we did a 150£ order nr 2171160. Delivery date for 24/11 !?
No more reaction on mails! No refund!
Every company, but especially a distributor of health products needs to have ethics, about doing business, communication and delivery! Probably they don't realize that people's health is depending on their service, above the fact that also steal our money. We can understand that there could be delivery problems, e.g. covid or brexit or others, but at least continue to communicate and refund our money!

Terrible company - ordered in August, no product arrived, they eventually refunded me in November after I didn't leave them alone and emailed constantly.

Items arrived in December (clearly resent) which they agreed to refund me the postage for returning - now ignoring emails again requesting the postage refund.

do not use
I don't normally do reviews, but felt I should this time
Still have not received my order from October, asked for my money back, they are now ignoring my emails, it is now 11th January. should not give them any stars as they have not fulfilled their order and taken my money.

This company is a scam. I placed an order almost six weeks ago and still have not received it. They are blaming Covid. When I asked for a refund they sent the same generic letter blaming virus and ignored my refund request. Also in their generic letter they request customers not to complain on social media etc. Stay away - they are scammers.

Do not use this company. They are scammers. Placed an order in October and have not received anything. Tried multiple times to call and email but no response. Do not use this company unless you are happy giving away money. Will report to trading standards now and hope they can get my money back.

Do not order from this company!
I ordered multiple items 8 weeks ago, two arrived within a 2 weeks, but the other two still remain outstanding. I have sent repeated emails to which I keep getting the same automated response blaming Covid delays but not answering my questions. As my partner is involved in shipping of products from the same origins we know their excuses are all rubbish. I want a refund but the same automated response keeps coming so it is clear my emails are not even being read. I will have to tackle via paypal or method paid. No excuse for this complete lack of customer care and holding customers money for months.

Ordered items on 11th Dec, today is 10th Jan - nothing arrived. Made multiple attempts to contact them, received an automated response stating the COVID19 has affected their operations and to not leave them negative feedback! They ignored my multiple requests for a refund to the point I had to escalate to PayPal! Avoid at all costs!

This company should be closed down, I placed my order early November last year, and still not received my order, they don’t answer my e mails, they are a absolute disgrace and should not be allowed to trade.
I would strongly advise anyone thinking of placing an order with this so called company, don’t bother if you want to receive your orders. Cowboys comes to mind.

Terrible delivery service. Poor packaging. Orders missing. Still waiting for my last order, 4 months past the estimated delivery date. Very disapointed. I will not order again.

thieves. buyer beware.

ordered in November. currently Jan9th. item was listed as in stock, when it wasn't.
they arent responding to my emails. its been 6 days and just an automated email telling me not to leave bad feedback.

dont shop here. my advise.
i will be taking this company to the trading standards and i implore all other customers that they are ripping off to do the same.
i will ammend my review if this terrible company refund me or deliver my goods

DO NOT USE THIS WEBSITE!!!!!!

They take your money and do not send the items disgusting, I bought from them in October and have still heard nothing even though it was supposedly dispatched in November! Do not use

I ordered some Swanson Tocotrienols from this company who told me they were in stock and said they were shipped on 15th November 2020. They don't answer emails, just send you an automated excuse about covid slowing things down. It's now 8th January 2021 and no sign of the product I ordered. They're a bunch of crooks, do not buy from them.

Like the previous reviews I ordered in November. Still no delivery. Delayed coming from USA via Gibraltar. Now no response to my emails. I have asked for refund. No response. Couldn’t afford to
lose this money. Feel helpless and let down